Registered Service Manager

Foundations Youth Support Services provide 24/7 supported accommodation to young people.

Our dedicated staff teams go above and beyond for our young people to ensure they are provided with person centred support. We require a passionate Registered Service Manager to join our team initially as Maternity cover and contribute to shaping the service for the better. We provide 24/7 supported accommodation to young people and offer our residents skills they need to live independently.

Person Specification 

• Significant experience of managing safeguarding in a large organisation
• Experience leading an OFSTED regulated service and achieving either Good or Outstanding.
• Significant experience of overseeing budgets to ensure that our services remain not only viable but grow year on year
• Significant experience in leading and managing change
• Experience of recruitment, support and development for young people’s services
• Managing commercial budgets successfully to achieve realistic income and growth targets
• Effective communication skills, both verbally and in writing gained through speaking to audiences of varies sizes and membership and a recognized professional
• Production of specialist and detailed internally and externally focused reports
• Able to demonstrate an understanding and knowledge of relevant legislation & regulation relating to young people's supported living services
• An empowering, approachable & resilient leader
• Able to motivate your staff to champion independence & our person-centred approach

Job description

· To contribute to the provision of a secure, stable, supportive environment for young people which respects and promotes their health, culture, religion, race, identity and lifestyle.

· To assist in the day to day management of the home and to safeguard and promote the welfare of all children young people.

· To ensure that occupancy is maintained at the optimal level, liaising with relevant commissioners when there are vacancies and working closely with the Commercial Director.

· To assist in ensuring that the Home complies with regulations and work towards meeting the requirements, standards, aims and objectives, policies and procedures of the company.

· To assist managing the home to the highest professional standards and within the agreed budget.

· To assist regularly reviewing the level of achievement of services against service objectives and standards.

· To assist in developing, managing and leading the staff team in working with children with mental health and trauma related conditions

· To implement policies and procedures and ensure a safe, secure and healthy environment at all times.

· To adhere to the aims, objectives and values at the highest levels and provide best possible outcomes for all children Providing safe, stable and supportive environments that caters for the cultural, physical, and emotional needs of the young people.

· To assist in ensuring full compliance with all regulatory bodies, including: Ofsted, Fire Authority, Health and Safety Executive and Environmental Health.

· To assist in the management of the residential unit in order that these tasks are successfully achieved.

· To deputise in the absence of the Area manager.

· To work as a key worker to a child or children and work to an agreed care plan.

· To shift lead ensuring that the shift runs smoothly and provide support to staff and young people. Establish and maintain daily routines within the home which provides a framework for development of a positive culture of support.

· To ensure that communication systems within the home used appropriately and are effective

· To help develop systems that will ensure a high level of child safety and risk management (ensuring individual risk assessments and environmental risk assessments are in place)

· Ensure that staff are aware of their budgetary responsibilities and monitor compliance on a regular basis

· To ensure the holistic needs of the children are assessed and placement plans/care plans are in place and used as working documents

· To produce written reports as required

· Establishing and maintaining positive, caring relationship with children, young people, and their families and other professionals involved.

· Provide advice and support to Young people at all times ensuring the social, physical emotional and spiritual care of children.

· Encouraging and assisting independence to organise and participate in various external and internal social, leisure trips and other activities.

· To develop models of participation that enable children and young people to be involved in the decisions about their care and the running of the home.

· Participate in assessment of the children’s needs, care planning and implementation, reviews, planning and disruption meetings for young people.

· Act as positive role model for young people and other staff in the home and offer advice, guidance and assistance where appropriate.

· To participate and where necessary lead meetings.

· Participate and promote key working sessions with children and young people.

· Participate in and the creation of a Personal Training plan based upon your identified developmental needs in conjunction with your Manager.

· To participate in and make effective use of regular supervision from your supervisor/ Manager.

· Protect the rights and promote the interests of the children and young people.

· To take full part in duty rota including weekends, sleep-ins and waking night duties.

· Promote and maintain a safe and healthy environment. Record and arrange for repairs and routine maintenance to the building and ensure work is carried out to an acceptable standard.

· Liaise with staff and multi-agencies to ensure that young peoples receive support to their changing needs.

· To assist in the recruitment, induction and monitoring through supervision and appraisals the performance of staff. This also includes any disciplinary action required.

· Draw the attention of the manager to any areas of concern.

· Liaise with the manager on staff grievances and disciplinary procedures when required.

· Assist in the formulation and/revision of policies and procedures as necessary

· To ensure the home operates within a framework which values diversity and that the home endorses and implements equal opportunity procedures with awareness of anti-discriminatory practice

Please note it’s a criminal offence for people who are barred from working in Regulated Activity (under the Safeguarding and Vulnerable Groups Act 2006) to apply for roles that require them to work unsupervised with adults or children at risk.

We are an equal opportunity employer committed to diversity and inclusion. We prohibit discrimination and harassment based on race, colour, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic.

 

Benefits:

• Bereavement leave
• Company events
• Company pension
• Employee discount
• Enhanced paternity leave
• Free parking
• Gym membership
• Health & wellbeing programme
• On-site parking
• Paid volunteer time
• Private dental insurance
• Private medical insurance
• Referral programme

Schedule:

• Day shift
• Monday to Friday
• Overtime
• Weekend availability

Supplemental pay types:

• Performance bonus

 

Ability to commute/relocate:

• Waltham Forest, Greater London: reliably commute or plan to relocate before starting work (required)

Experience:

• Residential Service Manager: 1 year (preferred)
• Youth Care/Support Environment: 2 years (required)