Head of Engagement

Head of Engagement 

Hours per week: 37.5  

Location: Hybrid, working from Home and First Steps ED offices 

Salary: £45,000 - £50,000 

Aim and Job Outline 

First Steps ED supports people of all ages and genders experiencing problems with eating difficulties and eating disorders. The purpose of this role is to is to provide strategic leadership and direction for the charities fundraising, contract management and marketing activities. The Head of Engagement will lead, motive and develop direct reports and other stakeholders to provide input to deliver on engagement objectives. You will play a vital role by securing additional statutory income, maximising other funding opportunities, and finding new ways to generate income through the sharing of our specialist knowledge and expertise. 

• Lead and manage new B2B relationships and secure new contracts within the NHS or similar settings.  

• Develop and maintain working relationships with relevant business, statutory and voluntary agencies 

• Work closely with Senior Leadership Team as well as key stakeholders within the charity to develop engagement initiatives. 

• Support the Fundraising Manager to ensure the fundraising strategy is on target to achieve objectives. 

• Ensure all engagement activities are inclusive, accessible, and reflective of our values and charity objectives. 

• Manage the fundraising, marketing and communications budgets. 

• Implement robust system for reporting outcomes and project initiatives. 

• Lead the development of our Friends of First Steps and Ambassador Network and develop new opportunities.  

What you will bring 

• Proven experience in a senior engagement role within the charity sector. 

• Strong leadership skills with the ability to inspire and motivate a team. 

• Excellent communication and interpersonal skills. 

• Strategic thinker with a track record of developing successful engagement strategies. 

• Proficiency in using engagement tools and platforms. 

• Ability to analyse data and generate actionable insights. 

• Passion for the charity sector and a commitment to our mission. 

The role will be hybrid based at home or at any of our First Steps ED office or sites. You will be expected to attend our Derby office for in person meetings as and when required. Starting salary will normally be at the lower point of banding scale and dependant on skills and experience.

Our Offering 

• 28 Days annual leave 

• Flexible Working 

• Enhanced Sick Pay 

• Company Events 

• Pension 

• Company events 

• Health & Wellbeing Programme 

• Employee Assistance Programme 

• Employee Retail Discounts 

• Referral programme