Senior Supported Housing Officer

Encompass are excited to be partnering with North Northamptonshire Council to open a new Supported Accommodation Project in Corby. This Project will offer supported accommodation to those experiencing homelessness and have multiple complex needs. The project will provide a safe, secure environment where residents can thrive, achieve positive outcomes, recover from their experience of homelessness and transition into sustainable housing. We work in a person centred, strengths based and trauma informed way in all that we do.

This is a new role within the Encompass team and will be key in providing holistic, intensive support to residents and developing trusting relationships with a challenging clientele. You will have responsibility for case management with a number of residents, completing needs assessments, overseeing progress and delivering tailored support as they address barriers. You will need to be able to constructively challenge residents, make difficult decisions and be proactive in engaging residents in the support we provide.

Our residents consist of those experiencing Multiple Exclusion Homelessness and require intensive support. ​They are individuals with high complex support needs, including entrenched rough sleepers, individuals with a drug/alcohol dependence,  those suffering from mental ill health, those with physical disabilities, rough sleepers with no resource to public funds or ex-offenders or individuals at risk of offending. You will possess a skill set which enables you to deliver tailored long term support to these residents, leading them to identify and address the barriers they face. Your background could be in Mental Health, Addiction, Housing, working with offenders or other relevant support services.

You will work with the wider staff team to deliver a quality housing service and support residents to transform their lives. The role will also work closely with the council housing options team, to move individuals into permanent accommodation. It may involve continuing to support an individual for a set period after they have left the project, to ensure they maintain their future tenancy.

This role will involve promoting the work of the project to potential supporters, volunteers, and partners. This could involve attending meetings, recruiting volunteers, sharing our work on social media, liaising with funders and identifying funding opportunities. The role will also ensure external partners and supporters remain up to date with our work and successes.

This is an opportunity to join a brilliant, enthusiastic team, and to be part of a brand new project which is unique within North Northamptonshire.