Development Officer Jobs
Our Board and CEO are looking for an inspiring, solutions-focused, and forward-thinking leader. You will bring strong relevant experience in developing, delivering, and growing an all-age person-centred holistic programme. As an accomplished communicator, you will bring a proven track record in building and maintaining strong working relationships with a diverse range of internal and external stakeholders.
About Katherine Low Settlement
Katherine Low Settlement is a busy, local charity that has been serving Battersea and the wider Wandsworth community since 1924. We are dedicated to building stronger communities and enable people to challenge and find ways out of poverty and isolation.
We run a range of our own community services to support older people and children, young people, and their families from refugee communities. We campaign for social change. We incubate and support other charities and social businesses to thrive. Each week we work with 30+ charities and community groups supporting more than 1,000 people.
Role Purpose: Lead strategic direction and operational management of KLS’ Refugee Family Programme, ensuring alignment with organizational goals, responsive service delivery, and community impact maximization.
Key Responsibilities:
- Provide clear leadership and management for KLS’ Refugee Family Programme, integrating previous projects into a cohesive, holistic approach.
- Manage programme budget and financial development, supporting fundraising efforts for sustainability.
- Lead the strategic planning and expansion of the Refugee Family Programme, enhancing community outreach, advocacy, education, mentoring, and club initiatives.
- Conduct ongoing horizon scanning and environmental analysis to identify growth opportunities and evolving community needs.
- Cultivate and sustain effective networks and partnerships to empower program participants.
- Collaborate with the Chief Operating Officer to implement robust processes and systems for continuous improvement and impactful reporting.
- Serve as a public ambassador for KLS, promoting organizational awareness and mission alignment.
Main Duties and Responsibilities:
- Provide strategic and operational leadership to ensure program excellence and alignment with organizational vision.
- Develop and recommend strategic program concepts and specifications, guiding program development through research, planning, monitoring, and evaluation.
- Ensure financial viability and sustainability of program delivery models, emphasizing quality, effectiveness, and efficiency.
- Oversee resource deployment across program teams, ensuring effective budget management and resource utilization.
- Engage actively with stakeholders to inform and shape person-centered service design.
- Build and maintain strong relationships with program beneficiaries, fostering community engagement and trust.
- Ensure program compliance with legislative requirements, good practice guidelines, and organizational policies.
- Promote a proactive culture of continuous improvement in program procedures, systems, and controls.
- Foster collaboration and partnership opportunities with external organizations to enhance program impact.
- Contribute strategically to organizational capacity building, resilience, and sustainability.
- Generate evidence of program impact, utilizing lived experience examples to support external communications and fundraising efforts.
- Collaborate with fundraising lead to develop compelling cases for support for potential funders.
- Represent the organization at external networks, forums, and events as required.
- Exemplify KLS’ values as a senior leader, promoting a positive, collaborative, and inclusive organizational culture.
Administration:
- Recruit, train, manage, and support program team members, conducting regular supervision sessions, appraisals, and training.
- Implement performance management and quality systems to evaluate program effectiveness and efficiency.
- Ensure adherence to KLS’ safeguarding policies and procedures across the program team, acting as Designated Safeguarding Lead.
- Maintain accurate and up-to-date member and project records using Salesforce.
- Manage program budget in collaboration with Senior Leadership and Finance Director, monitoring income, expenditure, and financial reporting to the Board of Trustees.
- Supervise the use of Salesforce database, ensuring data accuracy, integration with KLS’ systems, and compliance with data protection regulations.
Safeguarding:
- Embed safeguarding best practices across the program team, ensuring appropriate management and recording of safeguarding concerns.
Skills and Experience:
- Extensive leadership experience in strategic development of services for refugee communities, emphasizing education access, justice, and community integration.
- Proven ability in service planning and delivery for vulnerable groups, with a focus on children and young people.
- In-depth knowledge of refugee community issues, education rights, and barriers to access.
- Expertise in safeguarding, health & safety, and advocacy support.
- Track record in strategic resource management and stakeholder relationship building.
- Strong analytical, communication, and influencing skills.
- Financial acumen in program costing and budget management.
- Problem-solving and strategic planning capabilities with a creative approach.
- Commitment to diversity, inclusion, and social justice.
Personal Qualities:
- Self-motivated with effective leadership and a proactive attitude.
- Resilient, adaptable, and results-driven.
- Collaborative with high integrity and attention to detail.
- Passionate about social justice and education advocacy.
- Outstanding interpersonal and communication skills.
- Committed to KLS’ values and mission.
We are looking for a visionary, solutions-oriented leader with a knack for creating comprehensive, client-centric programs. If you excel in communication, stakeholder engagement, and driving growth, this role is perfect for you.
Dates
Closing Date for Applications: 21st July 2024
Interview Date: TBC End of July
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Interim Head of Training and Education
Location: Hybrid (UK based with regular travel to Bristol and London)
Salary: £57,000 per year (pro-rata) - Grade 6 plus Inner London Weighting of £3,483.94 if eligible
Length of contract: 6 months fixed term contract
Hours per week: 28 hours
Start date: Required immediately
Please note that applications will be reviewed, and interviews arranged, on a rolling basis, so for the best chance of success, please apply ASAP.
Who are Women’s Aid?
Women’s Aid is the national charity working to end domestic abuse against women and children. We are a federation of over 170 organisations which provide just under 300 local lifesaving services to women and children across England. For almost 50 years we have campaigned on behalf of our members and survivors to shape policy and practice, and to raise awareness of domestic abuse.
Purpose of the Interim Head of Training and Education role:
The successful candidate will play an integral role in supporting the Training and Education function within Women’s Aid through a period of significant change, whilst maintaining a focus on the delivery of high quality training products to a diverse set of audiences.
Key duties and responsibilities of the Interim Head of Training and Education:
- Have oversight and hold strategic responsibility for the delivery of training and accredited education and qualifications that are developed and delivered by Women’s Aid.
- Manage a team of skilled and qualified training officers, ensuring smooth and responsive delivery to a range of contracts and with a well evidenced and robust quality assurance and reviewing infrastructure.
- Work closely with the wider senior leadership team, to source and secure new business and funding to enable the organisation to sustain itself and further develop.
- Support the existing initiative of building back and team development that is planned across the next six months.
What we are looking for in our Interim Head of Training and Education:
- An experienced and agile senior manager with experience of supporting service through change in an interim context.
- Demonstrable experience of designing, developing and delivery of accredited training in an income generating environment
- In in depth strategic knowledge of the key challenges and risks inherent for the VAWG sector
- A results driven team player with sophisticated people skills who can foster a positive future facing culture.
Benefits of joining us as our Interim Head of Training and Education include:
- Generous Annual Leave: 25 days + 2 Company Holidays + 8 UK Bank Holidays, with an extra 1 day per year after 1 year of service, up to a maximum of 5 additional days.
- Valuable Pension Benefits: a generous 7% employer contribution.
- Flexible Working: remote working, a generous TOIL scheme, and family-friendly policies
- Wellness and Support: including a cycle to work scheme, free optician check-ups, annual flu vaccines, access to a 24-hour employee assistance counselling helpline, a ‘Headspace’ app for mindfulness, and ‘Reflective Practice’ sessions.
- Making a Genuine Difference: in a rewarding role where your work will directly result in helping Women’s Aid to be able to provide lifesaving services for women and children across England.
How to apply?
- Please submit your CV and a Cover Letter. Your Cover Letter should be no more than 2 pages long and should include a summary of your reasons for applying for the position. You should also include details of how your skills, behaviours and experience meet those necessary for the role, as listed in the Job Description and Person Specification.
- Please ensure that you also complete the EDI form and send all completed paperwork to the recruitment email address. (Please clearly mark your name and the role title in the subject line of your email).
NB:
- Women only need apply under schedule 9 (Part 1) of the Equality Act 2010.
- If you have been shortlisted for interview, you will be informed by email. Regrettably, we are normally unable to acknowledge unsuccessful applicants.
- All posts, including remote posts, must be based in the UK.
- Women’s Aid is committed to quality, equality, and valuing diversity. Applications are particularly welcome from Black and minoritised women.
- Please read our Single Sex Statement on the Women's Aid website
The client requests no contact from agencies or media sales.
Ambitious about Autism is looking for an experienced and qualified Financial Controller to join the team. Candidates who trained at a top 15 private accountancy firm or equivalent public body, with charity sector experience, are especially encouraged to apply.
The Financial Controller at Ambitious about Autism (AaA) and Ambitious about Autism Schools Trust (AaAST) plays a crucial role in ensuring the accuracy, integrity, and completeness of the organisations' financial data. They are responsible for adhering to the Charities SORP and the Academies Financial Handbook for AaAST.
The primary responsibilities of the Financial Controller include:
- Financial Data Management: Ensuring that all financial data is accurately recorded, maintained, and reported in accordance with relevant accounting standards and guidelines.
- Compliance: Ensuring compliance with statutory and legal obligations related to financial matters. This includes managing tax affairs, including VAT, and ensuring timely and accurate payments.
- Control Environment: Establishing and maintaining a robust control environment to safeguard assets, prevent fraud, and ensure accurate financial reporting. This involves implementing internal controls, conducting regular audits, and addressing any control weaknesses or risks.
- External Scrutiny: Preparing financial reports and statements for external scrutiny, such as audits, regulatory inspections, or funder assessments. The Financial Controller ensures that all financial records and processes can withstand external scrutiny and meet the required standards.
- Finance System Development: Taking responsibility for the development and effective operation of the finance system, IRIS Financials. This includes optimising system functionality, ensuring data accuracy, providing user support and training, and exploring opportunities for process improvements and automation.
- Team management: lead the financial accounting team and ensuring an excellent service is delivered.
In summary, the Financial Controller at AaA and AaAST are responsible for maintaining the accuracy, integrity, and completeness of financial data, ensuring compliance with relevant accounting standards and legal obligations, managing tax affairs, and developing and operating an effective finance system.
In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible, hybrid working and more!
This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.
If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.
Ambitious about Autism is fully committed to equality of opportunity and diversity and we warmly welcome applications from all suitably-qualified candidates. We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit.
Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.
The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.
The client requests no contact from agencies or media sales.
Salary: £35,100 - £38,700 (35 hours FTE) depending on experience
Hours: Full Time (35 hrs per week)
Place of work: Flexible/Remote with a requirement to attend our offices in Hatfield, Herts, for 4 x All staff days and occasional team away days, with prior agreement
Join Our Team!
We are at an exciting time as we roll out our digital and content strategies and work to improve the online journeys of all groups we connect with. We are also in the process of a major brand repositioning. Your role will be key to all of these - delivering email and paid marketing that feels personal to each supporter and lands when and where they want to see it. As part of our Digital Team and our wider Marketing and Communications Team, you will deliver innovative campaigns and projects that make a real difference.
This role is perfect for a hands-on digital marketer who has the technical skills and experience to lead on two key areas of our digital marketing; email marketing and paid digital advertising and measure their effectiveness.
This role will be crucial for ensuring our current community receives relevant, engaging communications via email and cutting through the noise with paid digital advertising to reach new audiences.
If you're creative, a strategic thinker, and have a passion for creating digital marketing that has an impact, we want to hear from you!
About us
We're the UK's leading charity for Crohn's Disease and Ulcerative Colitis. We’re looking for a dynamic and innovative Digital Marketing Lead who can help us reach the people who need us most with the content that resonates most with them. If you like working in a fast-paced, supportive team and being able to get involved in a variety of projects that make a real difference, read on!
About you
The role is suited to someone with experience of:
- Email marketing, from writing and best practice to building emails and automated email journeys (ideally in dotdigital, but other email platforms work too)
- Setting up paid advertising campaigns, both independently and in collaboration with agencies.
- The overall digital marketing mix, including social media and web.
- Working with accessibility and inclusivity in mind.
- Being proactive, organised and creative, responsible for delivering on projects.
- Bringing new ideas and furthering the charity's priorities.
A full description of the role and responsibilities can be found in the job pack.
Benefits of working for Crohn’s & Colitis UK
If your successful, your will be joining a dynamic organisation with an amazing culture. We offer competitive that include:
- 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days
- Pension scheme
- Flexible working options
- Enhanced maternity, adoption and paternity pay
- 24/7 Employee Assistance Programme
- Wellbeing programme
- Interest free loan for season tickets
- Cycle to work scheme
- Free parking and secure bike locks
- Training and development financial support and/or study leave
- Performance review and development scheme
How to apply
Please submit a CV and supporting statement outlining why you’d like to apply, how you fulfil the person specification, and what you feel you will bring to the role, so you’ll need to refer to the Recruitment Pack.
If you have any queries about this role, would like to have a conversation before formally applying, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact the email in the recruitment pack.
More details on this role and our Recruitment Pack containing the job description and person specification can be found at:
Closing Date: Monday 1st July 9.00am
We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, race, religion or belief, sex and sexual orientation.
We are not a licensed sponsor at this time. Any offer of employment will be made subject to proof of UK residency and valid right to work in the UK documentation being provided.
We will not be accepting any contact from Recruitment Agencies or Media Sales
Please ensure you provide a supporting statement, as we are unable to move forward in our recruitment process, any applicants who do not provide one.
We break taboos, drive pioneering research, bring people together & campaign to improve lives. We are leading the fight against Crohn's & Colitis
The client requests no contact from agencies or media sales.
This is a new role, as we are looking to appoint our first Fundraising Manager.
Currently, we have a strong programme of Trust and Foundation fundraising, delivered by our CEO and functional managers, and a small programme of individual giving managed by our Communications and Campaigns team but no dedicated fundraising staff.
We are looking for an efficient fundraiser with an understanding of various fundraising strategies, from individual giving to trusts and foundations.
You will have to opportunity to build this role within a supportive and friendly organisation, and as part of our dynamic Communications and Campaigns Team.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are recruiting for a Director of Operations to join a private international charitable foundation which seeks to support environmental recovery, supported by cultures and economies grounded in Earth lore, in line with their “breathe freely” ethos. As such they are committed to grants and other investments that are healing to the climate, to biodiversity, and to human cultural relations with the other-than-human. The foundation is currently based in a Hong Kong family office, with personnel in Hong Kong and the UK, as well as Cameroon, Brazil, Australia, Papua, and the US. This role is hybrid and candidate can choose to base in London or Hong Kong.
We are seeking a hands-on, seasoned, and globally-minded leader to serve as the foundation’s Director of Operations (DO) as the institution continues to evolve and develop other vehicles fit for its mission and activities.
Role
As Director of Operations, you will be a key member of the foundation’s leadership team jointly responsible for strategic planning and overall management of the institution to ensure organisational health and the fulfilment of the foundation’s mission. You will report to the Executive Director (ED).
Director of Operations Responsibilities
— The responsibilities of the Director of Operations will include, but are not limited to:
Finance
- Maintain best practice of internal and external controls and reporting according to accounting, audit and tax standards for international non-profits and foundations including segregation of duties, security and integrity of data and records, and approval protocols.
- Manage cashflow and liquidity requirements in coordination with the family office.
- With the ED, orchestrate an annual organisation-wide planning and budgeting process.
- Ensure effective expense control, tracking, reporting and forecasting.
- Oversee and upgrade as necessary accounting functions, policies, procedures, and systems (accounting, accounts payable, payroll, fixed assets, expense reporting)
Legal and Regulatory
- Coordinate with Grants Managers, the family office, and other professionals as appropriate, in regard to compliance, disbursements, and reporting of grants according to the standards of relevant jurisdiction(s).
- Ensure that all organisational policies, procedures and practice are compliant with applicable labour, employment, tax, immigration, and business registration laws and regulations in applicable countries or jurisdictions.
- Maintain and acquire as appropriate registrations, permits, and documentation in countries as required by foundation activities and/or employee or contractor location.
- Oversee all contracts and their compliance with appropriate regulations and laws.
People and Culture
- Ensure clarity, equity, and harmonisation of policies (HR, travel and expense), compensation and benefits for staff (employees and consultants) across geographies and tax and legal jurisdictions.
- Oversee policy and practice for personnel including recruitments, hires, orientation and on-boarding, terminations, probation, performance evaluations, human relations and conflict management.
- Foster an institutional culture of transparency, accountability, and collaboration while ensuring organisational effectiveness.
Grants Management Oversight
- With the ED and Programme team, oversee the full cycle of grant making including budgeting, projections, programmatic and compliance reviews, payments, grantee reporting and evaluation of outcomes.
- Support Grants Management System (GMS) Systems Administrators as needed, in identifying, prioritizing, and specifying new features and functionality for the GMS system.
Information Technology
- Strategically manage information systems and IT platforms to support this almost 100% virtual, globally spread out, and highly mobile organisation.
- Ensure core systems are robust, available, and accessible to staff in all locations as appropriate.
Risk Management
- Ensure appropriate and adequate insurance policy acquisition and management needed across the institution and oversee ongoing policy management for adequacy of coverage, renewals, and financial considerations (includes liability, worker’s compensation, travel etc. across geographic areas).
- Oversee health and safety policy and procedures across staff locations and during travel.
- Coordinate business continuity policies and procedures.
Staff Management and Mentorship
- The Director of Operations currently has oversight responsibilities for the following functions:
- Finance & Operations Manager
- Grants Manager team
- GMS System Administrators
- Human Relations Manager and International Accountant
- Manage relationships with outsourced tax, payroll processing, and legal resources in various jurisdictions.
- Evaluate and evolve staffing structure and skills to support institutional needs and priorities.
Other duties from time to time, as needed.
Subject to prevailing travel regulations and where the final candidate is located, this position may require periodic international travel to the United Kingdom and/or to Hong Kong.
Qualifications
— The successful Director of Operations candidate will likely reflect much of the following profile:
Essential
- Bachelor’s degree and preferably relevant graduate degree (MBA, MPA or equivalent) or comparable experience.
- At least 10 years senior management experience including international operations and finance responsibilities, with an international grantmaking foundation or non-profit organisation or equivalent. Previous COO, CFO, or equivalent experience desirable.
- International living and/or working experience including in the Global South; familiarity with the complexities of operating remotely and under different jurisdictions.
- Specific experience in leading through growth, infrastructure building, and/or change.
- Cross-cultural and cross-disciplinary in understanding and perspective, and proven ability to work collaboratively and effectively in a team of diverse roles, experiences and backgrounds.
- Experience building an inclusive intercultural environment where staff of all backgrounds and abilities can thrive.
- Extensive background in international operations, finance, grants management, and IT.
- Proven skills in systems and process design and implementation.
- Self-sufficient and comfortable working remotely.
- Hands on, with ability to operate tactically as well as think strategically.
- Strong organizational and time management skills with the ability to be flexible and re-prioritize as needs arise.
- Pleasant and effective communication skills, written and oral. (English is our working language.)
- Cross-cultural understanding and perspective, aware and appreciative of differing worldviews and the ability to communicate with and learn from the wide variety of people who comprise our grantees and staff.
Desired
- Fluency in a second language with preference for dominant languages of one of our working regions (e.g., French, Portuguese, Bahasa, Thai, Lao, Burmese).
- Knowledgeable about trends in technology, hardware, and software. Interested in taking advantage of new technologies that will help foundation staff be more productive and our work more effective.
- Willingness and ability to challenge the status quo creatively and productively
- Familiarity with investment concepts and strategy
- We have a preference for someone who can be based in Hong Kong but are happy to review any exceptional candidates.
Alongside this we will value applicants who are:
- Deeply committed to regenerative/ecological cultures and economies, preferably with experience of holistic/indigenous cosmologies.
- Humble, recognising humanity’s place amongst all living creatures on this one planet.
We pride ourselves on being diverse and inclusive.
TO APPLY FOR DIRECTOR OF OPERATIONS
Please submit a letter of interest outlining your relevant experience and financial requirements with a resume to where we will be asking candidates to send their applications for the organisation. Please indicate Director of Operations in the subject line. Review of credentials will begin immediately. We seek to have someone in place by August 2024.
The organisation does not maintain a website but will provide more detailed information on the foundation to qualified applicants.
Purpose of the post
To lead the representation of the VCS Alliance, and wider Voluntary, Community and Social Enterprise sector (VCSE), in strategic meetings across Bradford District and Craven (BD&C). Develop and maintain relationships with a variety of stakeholders operating at grassroots and strategic levels to ensure Health and Social Care services are being designed and commissioned with representation of the VCSE, in support of our Act as One partnership vision for people to be Happy and Healthy at Home.
Duties and Responsibilities
Key working relationships
- Form a robust network and collaborate with a wide range of partners, across the Act as One Partnership. Foster strong relationships through effective partnership working, ensuring mutual benefits and successful relationship management.
- Represent the VCSE sector in conversations on Urgent and Emergency Care, High Intensity Use, Intermediate Care, and other strategic meetings as required.
- Ensure that VCSE partners are well represented in all engagement with commissioners and to develop the reputation of the VCSE as partners.
- Actively support the transformation of Enhanced care in the community, intermediate care offer, to support people with the appropriate level of care support and interventions to maximise independence and wellbeing.
- Lead and champion VCSE / community led High Intensity Use approaches and methodology in secondary and primary care across BD&C
Operational
- Responsible for creating an innovative way of developing the reduction in high intensity use of Emergency Departments.
- Manage and facilitate discussions and advise delivery partners as to how best practice might be adopted for future development of services and oversee their delivery.
- Facilitate, coordinate, and chair multi-disciplinary meetings, including managing data flow, to ensure a person centred and holistic approach to care provision.
- Work closely with VCSE partners to facilitate and coordinate the co-design of highly personalised projects that support improved wellbeing and health outcomes, whilst reducing inappropriate contact with health care services and unscheduled care.
- Attend a range of system forums / steering groups that are in support of unmet social needs e.g. homelessness, Mental Health.
- Work with other VCS Alliance staff to ensure links to other relevant programmes across the system.
- Develop and operate monitoring processes that support learning and assess effectiveness of provision.
- Lead on a range of projects to ensure that the outcomes agreed are delivered on time, to quality standards and in a cost-effective manner, adjusting plans as required.
- Determine links to existing projects, identifying interdependencies across projects/functions, potential impacts on wider system/sector, resource requirements and building in contingency, as necessary.
- Work with finance team in preparation of budgets.
- Monitor finance expenditure and outputs relating to programme budget and report to Senior Leadership Team and Board as appropriate.
Information Management
- Present complex information and create briefs about projects in a way that make complex topics easier to understand and are appropriate for the audience.
- Coordinate and share learning of the work with the wider partnership to promote and ensure sustainability.
- Identify patterns, themes and ‘causal factors’ which trigger relapse behaviours in order to shape future commissioning of service and/or demand/capacity planning.
- Draft reports summarising status on issues, outcomes, and provide progress/highlight reports to ICB, including highlighting exceptions and risks ensuring mitigating action can be taken to keep programmes on track.
- Maintain a risk register and ensure actions are in place to mitigate unacceptable levels of risk.
Impact and Insight
- Plan, develop and evaluate methods and processes for gathering, analysing, interpreting, and presenting data and information.
- Collate as required, qualitative and quantitative information and lead appropriate analysis to develop robust business cases.
- Analyse, interpret and present data to highlight issues, risks and support decision making across programme portfolio.
General Requirements
- Undertake personal training as required.
- Attend regular supervision sessions and staff meetings.
- Support general VCSA administration by handling inquiries via the telephone, email, and drop-ins.
- Provide relevant information for VCSA’s newsletter/s, mailings, website, and social media
- Comply with all organisational policies and procedures.
- Promote VCSA with all stakeholders during the duties of your work.
- Undertake any other duties prescribed by your line manager.
Special conditions
As part of this role, you will be required to work and travel across the Bradford District and Craven. While the VCS Alliance supports hybrid working, there is an expectation that you will be based at the office for at least two days per week.
Benefits
28 days annual leave per year (Pro Rata) plus bank holidays, an additional day of leave for your birthday, Employee Assistance Programme, hybrid working, workplace pension, opportunities for professional development and free office parking.
Notes
All jobs are subject to change from time to time and this job description will be reviewed regularly. This post is subject to a 3-month probationary period and will be subject to a Basic Disclosure and Barring Service check. Applicants must be eligible to work in the United Kingdom.
Ambition Aspire Achieve was founded in 2016 by Kevin Jenkins OBE, because of a longstanding desire to provide opportunities for disadvantaged young people. We deliver a wide range of projects and services based out of our youth hubs, the Terence Brown Arc in the Park in Canning Town and the Glyn Hopkin Abbey Hub in Stratford, and across local communities in Newham via a programme of detached outreach work. Starting early, we work with children as young as 5 years old, right up to 25 as young people transition into early adulthood. Reflecting our approach that every young child and person deserves the best chance in life, our work now reaches over 950 children and young people every year, including large numbers who are vulnerable and at-risk.
The Role
The role offers an exciting opportunity to join AAA’s management and coordination team, playing a key part in supporting vulnerable young people to reach their full potential, whilst making a significant contribution to the development of our youth programmes. Recruited on a full-time basis (with part time options considered), responsibilities include:
- Developing, overseeing and delivering youth projects and programmes based out of AAA’s youth hubs, ensuring project milestones, outputs and outcomes are met or exceeded in line with funding agreements.
- Monitoring and evaluating our targeted youth projects and programmes, providing reports to the Chief Executive, Board of Trustees and key funders as required.
- Leading and line managing a small team of youth workers, enabling the delivery of high-quality youth work programmes
- Taking a lead on developing youth voice and involvement and supporting peer leaders.
- Working collaboratively with key partners (e.g., schools, community stakeholders) to support the recruitment of young people and the effective delivery of provision.
- Developing mentoring activities for young people, and supporting the delivery of life-skills and personal development sessions.
- Assisting young people in identifying progression opportunities and providing on-going transition support.
- Liaising with parents/carers of young people participating in our projects, building strong relationships to support the development of service-users.
- Supporting the development of new youth programmes and promoting AAA’s youth offer via attending local youth forums, networking and funder events.
The successful candidate will bring a genuine passion for supporting young people, along with suitable experience in overseeing and facilitating high-quality youth programmes/activities. In return we offer:
- A generous holiday allowance and pension contribution.
- A friendly and supportive work environment that encourages all to thrive.
- Access to a brand-new employee assistance programme.
- Full DBS (enhanced) checks funded by the charity.
- Access to a comprehensive training programme to support personal and professional development.
- Flexibility wherever possible to suit individual needs (including part time working options)
Further details are contained in the Job Description and those interested in applying should complete the Application Form before the closing date - 5pm Friday 5th July 2024. Interviews are expected to take place soon after the closing date in July, depending on availability.
Ambition Aspire Achieve is an equal opportunities employer and welcomes applications from all sections of the community. Our recruitment and selection processes are in accordance with best practice in safeguarding children and young people.
To provide children and young people in the London Borough of Newham with fully inclusive experiences and opportunities to flourish.
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The client requests no contact from agencies or media sales.
Title: Head of Operations
Contract type: Fixed term, maternity cover (July 2024 – May 2025)
Hours: 0.8 FTE (4 days per week)
Salary: £46,400 (£58,000 FTE)
Reports to: CEO
Manages: Studio Managers (Bloomsbury & Deptford), Events and Venue Coordinator, Event Manager (freelance), Youth and Community Producer (freelance)
MAIN PURPOSE OF THE JOB:
As a key member of the leadership team, the Head of Operations (HOO) plays a vital role in the development and delivery of Cockpit’s strategic plan, working closely with the Chief Executive. The HOO will ensure operational excellence, site optimisation in Bloomsbury and Deptford and lead on property strategy. The role encompasses oversight of the maker community, management of IT systems, leading on HR and responsibility for health and safety compliance.
This role would suit an entrepreneurial self-starter with demonstrable experience in property and building management, project management, budget and fiscal control, HR and team management. Knowledge of planning, business and charity financing, leasehold and landlord-tenant legislation is desirable. The role requires strong negotiation skills and the ability to exert influence and maintain critical relationships. It requires a keen focus on delivery and detail as well as the ability to retain big picture perspectives. Exemplary communication skills and the ability to manage multiple priorities are essential.
MAIN DUTIES:
1 PROPERTY AND BUILDING MANAGEMENT
Cockpit has two sites in Deptford and Bloomsbury. At each site, a Studio Manager has responsibility for the day-to-day running of the sites and liaison with makers. The Studio Managers will report to the HOO who will coordinate, plan and/or oversee all the practical management of the buildings including repairs and maintenance; alterations and refurbishments; space allocations and use of space; health and safety; tenant/maker welfare/support etc.
The HOO will manage the Studio complexes to ensure they meet the requirements of the charity and resident makers while ensuring commercial optimisation.
The HOO will ensure efficient use of space and consider charitable and commercial objectives when setting prices and rates to ensure a balanced outcome. The HOO is responsible for ensuring compliance on all aspects of Health and Safety, insurance and risk assessment.
The HOO is responsible for project managing all future real estate projects from inception to completion. They will ensure that sufficient resources, budgets and expertise are in place for such projects. The HOO will sit on Cockpit’s Property Committee.
2 LEASES, INSURANCE, LEGAL, RATES AND LA
With oversight from the CEO and Board, and relevant legal advice, the HOO will manage leasehold negotiations with Cockpit’s landlord, Camden Council. The HOO will report on such matters to the Property committee of the Board.
Working with the CEO, the HOO will manage licences issued to studio holders developing pricing structures and documentation that reflect Cockpits charitable aims and commercial objectives.
Working with the CEO, the HOO will set hire rates, rentals and other pricing related to Cockpits spaces and services in line with Cockpit’s charitable aims and commercial objectives. They will be responsible for issuing associated contracts and licences.
The HOO will oversee all insurance requirements and ensure that terms required are met. The HOO will oversee legal compliance issues in collaboration with the CEO and as directed.
The HOO will maintain good relationships with Local Authorities and be responsible for monitoring and overseeing all rates or other levies in relation to the buildings or the charity itself.
3 COMMERCIAL EVOLUTION AND PROJECTS
The HOO will take an active leadership role in developing and delivering commercial opportunities for the charity in line with its charitable objectives and the strategic plan. The HOO will lead on the strategy for development of space and venue hire, tours, better utilisation of space, and AV studio hire. The HOO will evaluate commercial opportunities/risks and will manage the delivery and ultimate running of such spaces.
The HOO will also oversee the successful delivery and oversight of the cafe operator in Deptford.
4 LIVE EVENTS
The HOO will actively contribute to the creative development of Cockpit events, including but not limited to Open Studios. They will be responsible for the operational planning and timely delivery of the events including budget management. The Event Manager and Events Coordinator will report into the HOO on all relevant events.
The HOO will be responsible for ensuring there is clear post event reporting from all departments, and that this is tracked year on year to ensure it informs future strategy, budgets and investment.
5 YOUTH AND COMMUNITY
Working with the CEO, HOO is responsible for overseeing Cockpit’s Youth and Community activities. They will be responsible for the recruitment and management of the producer, as well as overseeing budgets. The HOO will oversee the programming of any Youth & Community activities across the year and ensure these are aligned to the charities objectives and are properly funded. They will work closely with the Head of Development and Youth and Community Producer to ensure Cockpit targets the correct funding bids and works with the correct partners to deliver impactful programmes in a cost-effective manner.
6 IT and DATA MANAGEMENT
The HOO is responsible for managing Cockpit’s external IT consultant to ensure that all hardware and software bought and used by the charity is up-to-date, efficient, cost effective, secure and suitable for the charity’s activities.
The HOO is responsible for overseeing all software and digital upgrades including but not limited to the charity’s CRM, cloud-based services and future automation.
7 DATA AND GDPR
The HOO will play a central role in the planning and correct implementation of any data programme for Cockpit. This will be in close collaboration with the Head of Marketing and Digital and the CEO.
The HOO is responsible for GDPR for Cockpit and will take on responsibility for compliance and other copyright or legal practices in relation to safe data management, firewall implementation, working closely with the Head of Marketing and Digital on these matters.
8 COMPLIANCE, RISK REGISTER, HANDBOOKS, HR
The HOO has line management responsibility for the Deptford and Bloomsbury Studio Managers, Events and Venue Coordinator, Event Manager, Youth and Community Producer and overall responsibility for Cockpit’s HR function.
The HOO will take responsibility for ensuring compliant staff practices in relation to up-to-date staff contracts, health and safety, maternity and all other relevant HR matters. In association with the CEO and Financial Controller, the HOO will manage and record annual leave.
The HOO will work with the Studio Managers to ensure good Maker welfare and be responsible for policies that result in positive outcomes in relation to the Cockpit community.
The HOO will liaise with the CEO and advise on risks in the HR area and will sit on the People Committee of Cockpit.
The HOO will evaluate when HR risk requires external advice and will agree any necessary actions with CEO.
The HOO will be responsible for the Staff Handbook, The Trustee Handbook, Maker Welcome Pack/Handbooks and all relevant compliance materials for updating and circulation, including all company policies.
Working with the CEO, the HOO will manage the Risk Register and update the Board in a timely manner on any pertinent and impending changes to that with the potential to impact the charity. The HOO will be a member of the Finance, Audit and Risk Committee (FARCo) of Cockpit.
The HOO will take on responsibility for recruitment practices and onboarding activities for new employees, contractors and trustees.
The HOO will oversee the performance review process, coordinate staff training and be responsible for the training budget.
9 DIVERSITY AND INCLUSION
In conjunction with the CEO, the HOO will oversee and implement policies that foster and reflect the charity’s commitment to diversity and inclusion. This may include managing new and existing initiatives, updating policies and undertaking formal reviews. The HOO will champion Cockpit’s diversity objectives at the Board’s People Committee (PeCo).
10 COMMITTEES AND BOARD
The HOO will provide a support role to the CEO on preparation of Board papers and reports. The HOO will coordinate committee meeting dates and circulate them to the members appropriately, with administrative support. The HOO will oversee the minutes for all meetings, working with an external minute taker. The HOO may maintain activity lists and will work with the CEO and the Board of Trustees to ensure exceptional Governance.
11 CEO DEPUTISATION
The HOO will support the CEO as needed and may, on occasion, be asked to provide support to the Board of Trustees and the Chair.
PERSON SPECIFICATION
Essential knowledge, skills and experience
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Substantial experience in a similar role with senior responsibility for all aspects of operations
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Sound expertise in property management and building management
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Excellent organisational skills including effective planning, prioritisation, risk management, and reporting
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Good financial management skills: budget setting, control, monitoring and resource management
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Events management skills and experience
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Experience of negotiating with, contracting and managing external suppliers to ensure high quality delivery
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High-level people management skills, experience of managing a team, and knowledge of sound HR practices
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Experience of working in a charity or social enterprise and working with a Board of Trustees
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Strong written and verbal communication skills
Desirable knowledge, skills and experience
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Knowledge or experience of craft, design, fashion and/or the wider creative industries
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Experience of building commercial or community/creative partnerships
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Experience or knowledge of fundraising
Essential qualities and attributes
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Demonstrable commitment to equality, diversity and inclusion
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Entrepreneurial and solution-focused, with the ability to approach issues both flexibly and with creativity
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First-class attention to detail and high standards of professional conduct
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Customer-focused, empathic approach, able to communicate and build professional relationships with a wide variety of people and to adapt delivery style as appropriate.
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Affinity with Cockpit’s mission and values as a leading UK social enterprise enabling creative people to succeed.
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Self-starter with an ability to work positively as part of a small team
Applications due by: Midnight, 30th June 2024
First Interviews (online): Tuesday 9th July 2024
Second Interviews (in-person): Monday 15th July 2024
The client requests no contact from agencies or media sales.
If you are seeking a new and exciting challenge then this could be the job you’ve been looking for!
An exciting opportunity has arisen at My Sisters’ House Women’s Centre for a Senior Fundraising and Communications Manager to join our small but extremely dynamic team. Working closely with the CEO, you will play a significant part in shaping the future of My Sisters' House and helping to deliver financially sustainable life-changing services for women, by women.
The client requests no contact from agencies or media sales.
Stoll is looking for an enthusiastic and committed Communications specialist to fill this new role at the organisation. It is a great opportunity to join Stoll as we expand our work around communications and marketing both internally and externally. Working directly with the Director of Fundraising and Communications you will be joining an expanding Fundraising and Communications team.
About the role:
- To support Stoll’s brand and communications strategic objectives
- To react to media approaches and act as contact for journalists and media outlets
- To line manage the Fundraising and Communications Assistant
- To raise Stoll’s profile through focussed and agreed communications
- To support and implement a new Communications Strategy for Stoll
- To act as brand manager for all Stoll’s communication output including marketing collateral, social and digital media and service promotional materials.
- To work across all departments at Stoll, advising and supporting the production of new materials and content
- To support the communications aspect of Stoll’s policy work to try and end homelessness within the Veterans community.
- To support internal communications within the organisation.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The role of Deputy Centre Manageris pivotal to the continued success of our Youth Hub in High Wycombe. The Junction caters for 12 – 18-year-olds (up to 25 with SEND). This is an opportunity for someone with a can-do attitude and a strong desire to make things happen.
You will join a supportive, driven, committed team whose desire to achieve is matched by an intention to enjoy work on a day-to-day basis. You will be based in The Junction in High Wycombe, which is a multi service drop-in centre offering a full range of sessions and activities for local young people. You should expect to enjoy being part of a collaborative, loud and energetic organisation.
Become part of a dynamic charity, with a great mix of people committed to making a real difference for young people through a range of fun and challenging programmes and initiatives.
Action4Youth changes lives and creates better chances for young people by creating opportunities to discover their personal strengths and potential.
We work with young people from all backgrounds and all abilities to make a real difference to their futures.
We are a respected and dynamic charity based in Buckinghamshire and Milton Keynes but reaching young people across the wider southeast region.
Job Description
Job Title
· Deputy Centre Manager (The Junction Youth Centre, High Wycombe)
Position in the Organisation
· Reports To: Centre Manager
· Responsible For: Youth Workers and freelance staff
· Working hours: The centre is open 7 days a week 4-9pm. Working hours are 1:45-9pm on a two-week rotation (4 days one week and 6 the following). This post includes regular weekend work.
· Working With: Other members of the Action4Youth team including the High Wycombe Mentor, other programme staff, schools, key partners including other local youth organisations, Buckinghamshire Council, Thames Valley Police and many more.
Main Purpose and Scope of the Role
This role will assist with the day-to-day management of the centre and lead a small team of staff, including Youth Workers and some freelancers. The Deputy Centre Manager will be working in partnership with the Centre Manager to ensure the safe running of the centre and to deliver youth work directly. This role will liaise closely with the Centre Manager in order to make sure youth provision is effective and inclusive for all young people.
This role will be based in a multi service drop-in centre in High Wycombe for young people aged 12 – 18 years (up to 25 with SEND). The service will offer a range of sessions and activities all under one roof, seven days a week, and provides specialist support to those who are vulnerable.
The centre provides support in the following areas;
1. Crisis support; a drop-in service operating seven days a week where young people can come in and access specialist support and signposting in the below areas from trained staff.
· Homelessness
· Sexual health/unplanned pregnancy/sexual identity
· Family breakdown
· Crime
· Violence
· Bullying
· Substance misuse
· Relationship breakdown
2. A programme of mentoring to support young people on a 1:1 basis.
3. Health and wellbeing; a timetable of weekly activities focussing on positive mental and physical wellbeing.
· Nutrition and cooking - A weekly ‘cook along’ session will be available for young people to participate in where they learn the basics of cooking healthy and cheap meals.
· A timetable of fitness sessions including boxing and MMA sessions.
· A fortnightly mental wellbeing session which will focus on topics such as positive body image, social media, mental resilience, stress management, positive relationships etc.
4. A Youth Space for socialising and leisure activities;
· Café area
· Pool table, table football, table tennis, gaming consoles
· Weekly homework/ study club providing a quiet space where young people can get support on any schoolwork
· Weekly SEND Youth Group- open to young people with additional needs only who can come to socialise and participate in sessions on life skills
Duties and Key Responsibilities
- Register young people on arrival at the centre
- Keep the centre clean and tidy and be responsible for opening/ locking up the centre
- Assist with the overall smooth running of the centre and all its activity strands
- Work closely with library staff, Eden security and other key partners
- Be the lead staff member, running the Youth Centre, when the Centre Manager is not on shift
- Attend Action4Youth team meetings (sometimes outside of working hours) and be a positive link between The Junction and the other Action4Youth sites
- Communicate effectively with all core staff, freelancers and partners to ensure the centre is running safely and effectively and always be a positive role model
- Assess the needs of young people to correctly plan and deliver sessions related to areas such as health, fitness, smoking, drugs, gangs, violence, relationships and bullying
- Set up and run regular group youth work sessions in line with the key areas listed above
- Develop a positive rapport with young people based on respect and trust, ensuring the youth centre is a safe and welcoming place
- Establish boundaries and challenge inappropriate behaviour
- Mentor, coach and support individual young people
- Work in partnership with families and other key people in the young person's life, as well as with professionals from other organisations such as social care, health, police, education, youth offending teams and local authorities, in order to build a strong support network
- Manage, support and mentor staff, including youth workers and placement students
- Undertake administrative tasks relating to the centre’s efficient running, maintain effective recording systems and respond to queries
- Provide reports for funders and to SMT- including attendee numbers, case studies and other KPI’s as per funding applications.
- Promote the services of The Junction and take the lead in organising recruitment events at local schools. These may be outside the regular working hours, and you will need to claim time back in lieu.
- Attend local networking meetings to represent Action4Youth and promote the services of The Junction
- Work collaboratively with local community organisations to offer the best services to young people
- Always Act as an Ambassador for Action4Youth.
General Responsibilities
· Support events and meetings when required.
- Support the continued development of quality standards as specified by Action4Youth.
- Support in other areas of the organisation as required by the CEO
· To have regard for the vision of Action4Youth and to display a commitment to equal opportunities and to the protection and safeguarding of children, young people and vulnerable adults.
- Report any behaviour, conversations or comments which are inappropriate within a setting for children and young people.
· To carry out any other Action4Youth duties as required by your Line Manager, CEO or Directors.
· Administering own workload which includes meeting targets and deadlines in line with the Action4Youth Performance Management System.
· Attending relevant CPD training events in line with Performance Management appraisal.
· Undertaking responsibility, as part of the team, for all Health and Safety work related matters.
· Working within the guidelines of Action4Youth policies and procedures.
Skills, Experience and Knowledge
- Previous work experience in the youth, education or community sector
- Be able to lead, manage and support a small team
- Excellent communication skills, including being able to positively engage with young people from a wide range of backgrounds and actively involve them in the decision making process.
- Confident user of IT, including Excel, Word, PowerPoint
- Experience of using a CRM system (desirable)
- A full UK driving licence and access to a vehicle (desirable)
- Practical experience of designing and delivering presentations to a varied audience (desirable)
Qualifications
- A qualification and/or experience in youth work
Personal Attributes
- A team player with a cheerful disposition who is outgoing, friendly, approachable, flexible and enthusiastic
- Committed to young people’s personal and social development and to providing opportunities which enable them to reach their full potential.
- Integrity and discretion when dealing with sensitive information and compliance with data protection requirements
- A flexible approach to work including willingness to take on tasks outside the normal remit and to work irregular hours.
- Confidence to present to and motivate large/small, formal/informal meetings
- Ability to understand and deliver effective communications to diverse audiences.
- Prioritise and manage large workloads.
- Ability to work alone using own initiative
- Be committed to personal development and further training, as appropriate to the development of the role and Action4Youth
- Experience of planning, monitoring and evaluating work with young people
To Apply
To apply for this role please submit a copy of your CV and a covering letter explaining why you are applying for this position.
Work Location: In person
Application deadline: 14/06/2024
Expected start date: 01/07/2024
The client requests no contact from agencies or media sales.
Who we are:
Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background.
Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen.
We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.
Summary of the role:
The HR Manager will be responsible for managing the day-to-day HR operations, focusing on delivering high-quality HR services. The role oversees employee relations, employee experience, learning and development, reward, resourcing, talent management, people analytics, EDI, wellbeing and payroll. The HR Manager will ensure the effective execution of HR processes and the maintenance of HR good practices across Muslim Aid, with a specific focus on using HR metrics to inform strategic decisions.
About the Role:
- Oversee and manage all aspects of HR operations, ensuring compliance with legal and organisational policies.
- Oversee the onboarding process for new hires, ensuring they receive all necessary training and introductions to Muslim Aid policies.
- Manage the recruitment process from job posting to hiring, ensuring a smooth and efficient candidate experience.
- Respond promptly and effectively to HR-related inquiries from employees and management.
- Conduct training sessions to educate employees and managers on HR policies and best practices.
- Oversee the performance review process and ensure it is conducted fairly and consistently across all departments.
About You:
To be successful in this role, you will need:
- Bachelor’s degree in Human Resources, Business Administration, or a related field.
- Proven experience in managing HR operations and a team within a small to mid sized organisation.
- Strong background in employee relations, including handling disputes and ensuring compliance with employment laws.
- Excellent leadership and team management skills, capable of mentoring and motivating the HR team.
- Strong communication skills to effectively liaise with both internal and external stakeholders.
- Strategic HR management abilities to align HR functions with organisational goals.
Why you should apply:
We are looking for someone who is passionate about helping others, enjoys problem-solving, and is seeking a role where they can make a real impact and experience growth. As an HR Manager, you will have a unique chance to make a significant impact in a mission-driven organisation dedicated to global humanitarian efforts. You will work with a diverse and collaborative team, enhancing your leadership skills and HR expertise.
Benefits you will enjoy working for us:
- 37 days holiday (including Bank Holidays and Privilege days)
- Hybrid working
- Paid time off for medical appointments
- 2 hours lunch break on Fridays
- Time off in Lieu (TOIL)
- Pension Scheme
How to apply:
To apply please submit your cover letter (no more than 1 page) and CV.
Growing Mission Strategic Lead – Diocese of Durham
The Diocese of Durham is seeking an innovative, proactive and strategic leader with a passion for Church growth and unity to take on a key new role in the Diocesan team.
As Growing Mission Strategic Lead, you will work collaboratively to enable the delivery of the Growing Mission stream of the Diocesan Transformation programme, with a specific focus on local planning and development, raising missional aspirations and growth opportunities, and facilitating local change.
The successful candidate will play a key role in the development and implementation of the Growing Mission strategy through leading the Growing Mission team, encouraging the development of mission and ministries appropriate to context and challenge, and being an advocate for the vision for transformation throughout the Diocese.
The successful candidate must:
Ø Have a deep commitment to a personal Christian faith with a motivation to see that grow in others, and a prayerful and hopeful response to challenge.
Ø Be a strategic and efficient organiser with great initiative.
Ø Be a skilled problem solver, able to investigate and breakdown underlying issues and identify potential implications.
Ø Be experienced in change management, with strong interpersonal and communication skills, able to build effective working relationships with multiple varied stakeholders.
Ø Be proactive in dealing with conflict in a healthy and transparent way.
Ø Be able to travel widely throughout the Diocese of Durham.
Interested candidates are welcome to request an informal conversation with the Head of Transformation Delivery, Amy Burns.
Closing date for applications: 9am Monday 8th July
Interview date: Wednesday 17th July
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
An exciting opportunity has arisen for an experienced and highly-organised Operations manager to join us. As our Head of Operations you will be covering HR, IT, facilities, and governance support, and will be responsible for leading the day-to-day internal operations and business activities to ensure the smooth running of the Childhood Trust as well as supporting the delivery of the Trust’s new three-year growth strategy.
You will act as a strong team leader, who motivates and inspires a team, fostering and championing a positive organisational culture. You will join our friendly, hybrid team and be deeply passionate about our mission and vision. You will be someone who thrives in our small charity culture, which is collaborative, innovative and dynamic.
Key responsibilities:
Operations:
- Plan, lead and manage the operational functions of The Childhood Trust, ensuring alignment with the Trust’s mission, strategic goals and growth plan.
- Work with the CEO and the leadership team to develop and implement strategies and ways of working to achieve the Trust’s objectives.
Human Resources and People Development
- Lead the development and delivery of the organisation’s people strategy[LR1] [NM2] .
- Oversee the Human Resources function, including recruitment, retention, performance evaluation, employee learning and development.
- Foster a culture of diversity, equity, inclusion, and collaboration, nurturing a positive and supportive working environment.
Compliance and Risk Management
- Ensure the Trust operates in full compliance with all relevant legal, regulatory, and ethical standards, including ensuring all staff have necessary training and DBS check requirements
- Identify potential risks and develop strategies to mitigate them effectively.
- Maintain the risk register.
- Maintain strong governance and adherence to best practices in charity management
Governance and Reporting
- Support the HR, Finance, Programmes and Fundraising teams, contributing to their work as required.
- Produce an annual operational plan and monitor weekly, monthly, and quarterly progress against the plan.
- Develop and produce monthly management reports for the CEO
- Produce quarterly operational reports for board meetings.
IT and Office
- Coordinate IT support services, including m[HR5] anaging the setup of new starters on various TCT IT and digital platforms and channels.
- Lead on the office move, set up and management
Essential Skills and Experience:
- Senior-level experience, ideally within the charity sector, with a proven track record of driving operational excellence.
- Experience in managing and developing high-performing teams, promoting a culture of collaboration and continuous improvement.
- Experience in translating strategic vision into measurable outcomes and driving results.
- Strong commitment to employee development and growth opportunities.
- Experience managing Human Resources and IT functions.
- Demonstratable understanding of the charity sector
Personal Characteristics
- Highly organised and detail-oriented, with the ability to manage multiple priorities and deadlines.
- Excellent interpersonal and relationship-building skills, with a collaborative and inclusive leadership style
- Proactive and solutions-oriented, with a demonstrated ability to identify and resolve problems.
- Adaptable and flexible, with the ability to thrive in a dynamic and changing environment.
- Strong business acumen and strategic thinking, with the ability to align operational decisions with strategic goals.
- Committed to continuous learning and professional development, with a growth mindset.
- Ethical, with a high level of integrity and a strong commitment to The Childhood Trust’s mission, vision and values.
What we offer in return:
- Competitive salary
- Flexible working
- 25 days annual leave + bank holidays
- Excellent pension scheme
- This is a hybrid opportunity, a blend of homebased and office working. Our office for this role is in London, Victoria and you would be expected to attend the office twice a week (Tuesday and Thursday). The role may involve occasional travel and attendance of events in the evening.
Application Instructions:
Please see the application pack for more details and apply via the link on Charity Jobs.
Applications will be reviewed on a rolling basis and interviews will be held from 12th June at our office in Victoria, London.
The client requests no contact from agencies or media sales.