Advice / Information Jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Citizens Advice Camden
Citizens Advice Camden is a well-respected local charity with 85 years’ experience of delivering free, independent and impartial information, advice and casework services which meet the changing needs of local residents. Our aims are to provide the independent, impartial, confidential and free advice people need for the problems they face and to improve the policies and practices that affect people’s lives.
We target our services at the most vulnerable in our community with our client profile closely matching local indices of deprivation. We identify trends to ensure our services remain agile and able to respond to changing and emerging advice needs.
About the Role
Our Help to Claim service assists people with claiming Universal Credit (UC), from advising if UC is the right benefit for them up to ensuring they receive their first correct payment. Citizens Advice Camden has been delivering the Help to Claim service since it launched five years ago.
Help to Claim is delivered by telephone, email and webchat as part of the national service. The service is available Monday to Friday 8am to 6pm. As a Help to Claim Adviser, you will contribute towards delivery of this service across all channels on a rota basis. We are based in central London and our Help to Claim team will be working a hybrid office-based/ remote model.
The role is open to qualified advisers who have recent experience in delivering advice on Universal Credit. Whilst we are keen to provide paid to train opportunities where we can, this role is not suitable for a trainee and such applications cannot be considered. Please check the person specification below to ensure you meet the requirements for the role before applying.
As a requirement of this role, all staff must also pass a basic DBS (Disclosure & Barring Service) check.
Do you want to support people with mental health issues?
Are you calm, non-judgemental and able to work effectively with people experiencing distress?
Can you demonstrate our values of Hope, Courage, Together and Responsive and want to be part of our mission to create opportunities for individuals to make choices, find their own solutions, build resilience and manage their whole life and wellbeing?
If the answer to all of these is yes, we want to hear from you.
Peer Support Worker
Reference: 237
Responsible to: Peer Mentoring and Group Team Leader
Working hours: 37.5 per week
Contract: One Year Fixed Term (Subject to Contract Extension)
Rate of pay: £22,372 per annum |
Based: Herts Mind Wellbeing Centre closest to applicant’s home with Herts countywide travel for clients where required.
We are pleased to be able to offer an opportunity for another Peer Support Worker to join our thriving team.
About the Peer Support Services
Our Peer Support Service started 10 years ago, with 2 Wellbeing Centres offering this new service. Since then, we have seen our service grow and develop in ways we could not have imagined. This service is the key service most requested by people and we now offer Peer Support across all of our Wellbeing Centres across Hertfordshire.
Working in co-production with clients, staff, volunteers and stakeholders, we were able to create our own Peer Support Charter Values (this can be found on our website). These values form the ethos we work towards within our peer support team. These values also complement HMN’s values of Hope, Courage, Togetherness and Responsive, which form the basis of all the work we do as an organisation.
About the Role
Working with the team to offer 1-1 peer support to anyone accessing HMN. The Peer Support service provide tailored support for individuals to support their needs. This includes using different tools and techniques to help an individual improve areas of their life they may be struggling with. Having a lived experience of mental health issues or supporting someone who has is a key element to what makes this service so unique.
The Peer Support approach includes empathy, warmth, acceptance, authenticity and compassion. Peer Support is based on the recognition that there is no better person to support the path towards recovery, than someone who has walked a similar path as that person.
To meet client need, and work to this personalised approach, we do support people out in the community, within their home, as well as in one of our Wellbeing Centres. Being able to drive and having access to your own vehicle (or equivalent) is essential for this role.
The successful candidate will need a personal understanding of mental ill health, either from your own lived experience or by caring for someone with a mental health condition and have awareness of issues in mental health service provision.
Peer Support Workers will also provide support within our Peer Support Groups, Peer Support Learning Sets and Peer Support Academy when needed.
We offer:
- Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 28 days after 5 years employment (plus 8 days Bank Holidays)
- An additional day of leave each year for your birthday following completion of probation period.
- Ongoing training relevant to your role.
- An Employee Assistance Programme.
- Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.
Closing date for receipt of applications is Friday 18 October 2024 (by 12 noon).
Shortlisted Applicants will be notified of an interview date.
Please note: Due to high numbers of expected applicants, we may close this advert early.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Equal Opportunities
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.
Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings.
We are delighted to have been accredited as a Living Wage Employer.
No agencies please.
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a part time Information & Advocacy Community Support Worker in Scotland. You will be home based living in the North of Scotland.
You will ensure that service users (children and adults) and their families, receive high quality support, from the point of diagnosis and throughout their journey, and will assist them to access funding, equipment and care and support that they are entitled to. You will join a team that makes a real difference to the lives of the people living with muscle-wasting conditions, and their families, in Scotland. The role will be primarily home based, but there will also be a requirement to attend outpatient clinics within the region, attend home visits where appropriate and to support responding to queries through the helpline and information inbox. Some travel will be required to attend meetings and events outside of Scotland. You will work with both statutory and voluntary organisations, clinicians, and health and social care professionals to ensure that people living with muscle wasting conditions get the care and support they need to live well and independently.
Please download the job description to see full role responsibilities.
About us:
Muscular Dystrophy UK (MDUK) is the charity for the 110,000 people living with muscle-wasting conditions in the UK. We bring together people affected by more than 60 rare and very rare progressive muscle-weakening and wasting conditions. We provide vital information, advice, resources and support for people with these conditions, their families and the professionals who work with them. Our care, information and advocacy service coordinate our support for families, providing advice and practical support to enable individuals to access the services, benefits and equipment they are entitled to. As part of our support, we also connect individuals with others affected by these rare conditions through our peer support networks.
Benefits:
We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We also offer a range of benefits including pension, life assurance, cycle scheme, health cash plan, financial wellbeing and an employee assistance programme.
Location: Home based in the North of Scotland.
Please note: you will need your own car and be able to drive for this roles.
*Unfortunately, due to resource capacity, we will only contact candidates that are shortlisted for interview. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful.
**Please note interviews may be held on a rolling basis (via Microsoft Teams) so early application is advisable
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about making a real difference to the lives of unpaid carers? Do you have the skills and dedication to support impactful projects that provide essential support and services to unpaid carers? If so, we have an exciting opportunity for you!
We are seeking a dynamic, motivated and organised Project Officer to join our Innovation and development team. The successful candidate will play a pivotal role in coordinating and managing projects aimed at supporting unpaid carers and Carers First teams; at times working in partnership with other organisations. This role includes planning, delivering, implementing, and evaluating projects, to ensure they meet our strategic objectives and deliver real impact to the carer community.
This role requires a proactive individual with a passion to ensuring carers receive relevant and essential information bespoke to their individual caring situation. The ability to work in co-production and collaboratively with a diverse range of stakeholders, and interest in driving forward the delivery of the Carers First Strategy, to reach and provide better support to more carers.
As a Project Officer, you will play a crucial role in developing and delivering programmes aimed at enhancing the support we provide to unpaid carers. You will work closely with our team, partners, and stakeholders to ensure our projects meet the highest standards.
To apply for a role with Carers First, please complete in full our online application form via our website. Appointments are subject to Carers First receiving an appropriate disclosure from the Disclosure and Barring Service that we consider acceptable.
We encourage and welcome applications regardless of gender, ethnicity, religion, disability, sexual orientation or age.
If you would like to discuss this role confidentially, please contact and we will be happy to organise for one of the Team to contact you.
Please note that if you have not been contacted within one week of submitting your online application, that your application has not been successful.
Equal Opportunities Employer
Positive Collaborative Ambitious
Our new three-year strategy will enable us to grow our work to reach and support significantly more carers delivering innovative programmes of support
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Internally your job title will be Recovery Worker.
You are caring, flexible and creative, thrive under pressure, know how to connect with people at all levels and really enjoy helping others to live as independently as possible. You would also like to be part of an organisation that counts on the professionalism, insight, expertise, and passion of its staff to inspire individual recovery for the people they work with. Welcome to Richmond Fellowship’s Princess Court as a Recovery Worker.
Princess Court is a mental health, supported housing, 24 hour supporting housing and community-based service, working to a recovery model. We provide a range of support services for people with mental ill health to access in their local community, including outreach support, peer support and supported housing. We have been operating in the area for several years and offer a staffed service to our residents aged 18 and upwards.
We know that recovery can look and feel quite different to every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone. That is where you come in. Responsible for helping and inspiring the people who use our services to maintain their tenancy and independence in the community, we will rely on you to work with them to produce a personal support plan that will see them achieve their goals and aspirations. Whether it is developing their domestic and finance management skills or accessing work, leisure, or educational opportunities, one thing is for sure ‐ you will have every chance to shine.
No relevant experience is required as full training will be provided, although candidates with an understanding of mental health issues and/or lived experience would be welcomed. More important is your caring and compassionate nature and empathy and enthusiasm for helping others. Whatever your background, you will need to be happy to work both independently and within a team and willing to be part of a weekly rota system and available for on call duties.
In return for your skills and enthusiasm, this role comes with some great benefits and excellent training and development opportunities.
This is a permanent full-time role requiring the post holder to work 37.5 hours per week. We do have 18.5 hour posts also available.
We are committed to increasing our diversity and welcome applications from those with Lived Experience.
This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.
To apply, please send a CV and covering letter explaining why you feel you are right for the role.
On 1st June 2024, Richmond Fellowship, part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind will be renamed to reflect the new organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Wetherby - HMP Wealstun
Ref: PPA-241
Are you a proactive, collaborative and compassionate individual with a proven track record of working with services/clients within the criminal justice sector, accommodation and advice/support services? Looking for an exciting new career opportunity?
If so, join St Giles as an Accommodation Adviser, a key role where you will be required to provide tailored accommodation support to men in custody and under probation supervision in the community, with the aim of supporting them to overcome barriers to obtaining secure and stable accommodation so that they can successfully reintegrate into society.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
About this exciting opportunity
Our successful candidate will complete an Initial Needs Assessment, using a strength-based approach within agreed contractual timeframes, before dynamically assessing need and risk, alerting to changes that could indicate change in risk or serious harm, including personal safety and safeguarding. You will be expected to contribute to the design and delivery of an effective accommodation plan which is solution focused and practical, and to advise and support Service Users to achieve outcomes informed by your specialist housing knowledge and comprehensive understanding of accommodation and local service provision.
We will rely on you to engage with and motivate challenging service users from a diverse range of backgrounds, often with multiple and complex needs, while also maintaining and building new relationships with both social and private housing providers to improve sustainable housing outcomes for our service users, and promoting effective working relationships within the criminal justice sector. Monitoring progress and recording on digital systems, plus coordinating and facilitating interactive group work sessions, are also key duties.
What we are looking for
- Experience of working as part of a high-performing team
- Experience of using digital technology and providing evidence for external audit purposes
- Demonstrable knowledge of housing and an understanding of the main issues affecting homelessness and rehabilitation of offenders
- A detailed understanding of the Homelessness Reduction Act
- An understanding of how staff with lived experience can provide additional value
- Ability to demonstrate knowledge and awareness of the issues faced by our client group
- Sound knowledge of the UK criminal justice system
- Full UK Driving Licence preferred with access to a vehicle for work
- Excellent prioritisation, interpersonal and communication skills, both verbal and written.
As an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will require an Enhanced Child and Adult with Child Barred DBS Check.
We actively encourage people with personal experience of the criminal justice system or lived experience of the issues facing this client group to apply for this role.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.
We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
To apply please request an application form from our HR Team, via the apply button, stating the job title and ref number.
We encourage you to apply early as we will be shortlisting as applications come in.
Closing date: 11 p.m. 29 September 2024. Interview date: 7 October 2024.
Previous applicants need not apply.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
HMP Leeds, West Yorkshire
Ref: PAA-242
Are you a proactive, collaborative and compassionate individual with a proven track record of working with services/clients within the criminal justice sector, accommodation and advice/support services? Looking for an exciting new career opportunity?
If so, join St Giles as an Accommodation Adviser, a key role where you will be required to provide tailored accommodation support to men in custody and under probation supervision in the community, with the aim of supporting them to overcome barriers to obtaining secure and stable accommodation so that they can successfully reintegrate into society.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
About this exciting opportunity
Our successful candidate will complete an Initial Needs Assessment, using a strength-based approach within agreed contractual timeframes, before dynamically assessing need and risk, alerting to changes that could indicate change in risk or serious harm, including personal safety and safeguarding. You will be expected to contribute to the design and delivery of an effective accommodation plan which is solution focused and practical, and to advise and support Service Users to achieve outcomes informed by your specialist housing knowledge and comprehensive understanding of accommodation and local service provision.
We will rely on you to engage with and motivate challenging service users from a diverse range of backgrounds, often with multiple and complex needs, while also maintaining and building new relationships with both social and private housing providers to improve sustainable housing outcomes for our service users, and promoting effective working relationships within the criminal justice sector. Monitoring progress and recording on digital systems, plus coordinating and facilitating interactive group work sessions, are also key duties.
What we are looking for
- Experience of working as part of a high-performing team
- Experience of using digital technology and providing evidence for external audit purposes
- Demonstrable knowledge of housing and an understanding of the main issues affecting homelessness and rehabilitation of offenders
- A detailed understanding of the Homelessness Reduction Act
- An understanding of how staff with lived experience can provide additional value
- Ability to demonstrate knowledge and awareness of the issues faced by our client group
- Sound knowledge of the UK criminal justice system
- Full UK Driving Licence preferred with access to a vehicle for work
- Excellent prioritisation, interpersonal and communication skills, both verbal and written.
- We actively encourage people with personal experience of the criminal justice system or lived experience of the issues facing this client group to apply for this role.
As an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will require an Enhanced Child and Adult with Child Barred DBS Check.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.
We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
To apply please request an application form from our HR Team, via the apply button, stating the job title and ref number.
Closing date: 11p.m. 29 September 2024.
Interview date: 7 October 2024.
Previous applicants need not apply.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
You have great administrative and data entry skills, a flexible approach and lots enthusiasm. All you need is the perfect environment to put your skills to great use. Welcome to Aquarius as an Administration and Data Worker.
Aquarius is part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone.
Right now, we’re looking for someone like you to join our team in Aylesbury who support service users facing drug and / or alcohol related issues. You will provide the vital administrative, data entry and reporting and reception support the service needs to run smoothly. This is a substance misuse service that works with adults aged 18+ and is run in partnership with Inclusion (MPFT NHS Trust), Aquarius, Connections Support and Build on Belief.
As well as GCSE English and Maths at Grade C or above (or equivalent), you have experience of data entry, manipulation and reporting. We’ll also be looking for a background in an admin role where you dealt with people from a wide range of backgrounds, both over the phone and face-to-face. There is a requirement in the role to generate, print and record prescriptions. Familiar with all aspects of electronic communication such as email, diaries and the intranet, you have a good knowledge of Microsoft Office applications and Windows files and folders too. What’s more, you have lots of initiative, are great at multi-tasking, work well within a team and under direction from others.
This is a permanent full-time role requiring the post-holder to work 37 hours per week.
We are committed to increasing our diversity and welcome applications from those with Lived Experience.
This is a rolling recruitment process, shortlisted candidates will be interviewed as and when they apply.
To apply please submit a CV and supporting statement which should clearly outline your skills and experience.
So, are you ready to take on this rewarding role that comes with some really great benefits.
On 1st June 2024, Richmond Fellowship, part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind will be renamed to reflect the new organisation.
At the same time, Aquarius will become a subsidiary of Humankind, with no impact to terms and conditions of employment. In October 2024, Humankind will then be renamed to reflect the new, bigger and better organisation, of which Aquarius will remain a subsidiary.
Since 1899, Birmingham Settlement has been working to create opportunity and choice – connecting and empowering people through action, activities, and shared learning to build and sustain wellbeing for all.
Debt & Welfare Benefits Adviser / Debt & Welfare Benefits Trainee Adviser
Salary: £28,216 pa for experienced adviser.
£23,500 for trainee (review after 6-months)
35 hours per week, 25 days A/L + contributory pension scheme
Birmingham Settlement has an opportunity to join our Money Advice Team, either as an experienced Debt & Welfare Benefits Adviser or a Debt & Welfare Benefits Trainee Adviser.
As an experienced Debt & Welfare Benefits Adviser you will already have a background in providing effective, high-quality debt and welfare benefits advice to a wide range of clients in differing circumstance. As a Trainee you will have a basic knowledge and understanding of the issues affecting people experiencing debt and benefit problems along with some experience in an advice service or customer facing setting along with the ability and willingness to undertake training and development.
Based at our Newtown office with outreach work in other areas of the city, you will be adaptable with excellent communication skills, flexibility, and the ability to manage your own workload.
You will be joining a long established and professional Money Advice Team providing specialist advice with a holistic approach that covers all areas of debt and welfare benefit along with training to build and continually improve money management and financial capability.
This is a great opportunity to join a progressive charity making a real difference to people’s lives – see our website.
For an informal discussion about the roles call Jelena Dukic
For an application pack visit our website and click on Vacancies
Closing date for applications: Tuesday,08/10/2024 at 5pm
Interviews: Monday, 14/10/2024
Birmingham Settlement is committed to Equality of Opportunity and welcomes applications from all sections of the community. Registered charity number 517303
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Closing Date: 2 October 2024
Ref 6837
We're looking for a Shop Support Manager in Teddington! This is an exciting new opportunity to work with our brilliant shop team in Teddington on a 12 month fixed term contract, as part of our ongoing plans to grow our Retail teams and deliver inspiring retail spaces across the UK.
We want to bring the wonders of charity shops back to our high-street and we need driven and passionate people to get us there!
About Us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.
About the Role
As Shop Support Manager, you will provide key operational support on defined areas, working alongside the Shop Manager in Teddington to understand the shop, community, and proposition.
Working closely with the Shop Manager, you'll assist in the delivery of the shop's potential.
You'll play a key role in ensuring operational excellence, helping to embed best practice ways of working and support the Shop Manager in empowering the volunteer team to help drive the shop forward.
The role will also involve the responsibility of day-to-day operations and leadership of the shop to enable the shop's continued success during the Shop Managers absence.
About You
You will be someone with proven retail skills, who understands the importance of teamwork.
You'll bring:
- Retail or charity retail experience
- Excellent customer service skills with the ability to build & maintain positive working relationships with a variety of people.
- A flexible, positive and resilient attitude, able to work at pace in a fast-moving environment.
- Results driven approach with experience of working to targets.
- Experience and confidence using a range of IT platforms including MS Office (Word, Excel, Outlook), as well as systems for the management of other areas (e.g. reporting, volunteer management).
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.
Ways of Working:
The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (up to 2-4 days per month or 6-8 days per quarter). This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building.
Please note: travel costs to your contracted office will be at your own expense.
Flexible Working - We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.
We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you want to work with a leading advocacy charity organisation supporting those in need?
Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge?
Are you keen to make a difference to people who want to be heard?
Then come and join us here at VoiceAbility.
Due to the award of a new contract, we are looking for new Advocates to join our team in Fife and the surrounding area. We are seeking applicants who have transferable skills, a willingness to learn and a desire to help those in need of support or already have a Level 2 Award in Independent Advocacy.
About us
VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by Scottish Government, local authorities, health trusts and other voluntary and private sector organisations.
We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most. For more information on what Advocacy is and the services offered then please visit our website.
About the role
We have an exciting opportunity for Advocates to join our team covering Fife and the surrounding area. You will be involved in one-to-one advocacy along with group work across the area; this could be in a clients’ home, hospital, care homes or other suitable community venues and be home based for administrative tasks. Therefore, access to your own transportation and a suitable home internet connection is essential.
This is a full time role for 35 hours per week, applicants who do not hold the Level 2 Award in Independent Advocacy will start on £22,500 per annum.
About you
We actively encourage applications from those who are long term unemployed.
Desirably you will have some experience of working, providing welfare, supporting, or caring for Adults or young people who have support needs, attending tribunals or review meetings ideally for those with a variety of communication needs, mental ill health, physical health issues, or barriers to accessing education, training, benefits, employment, care and support.
You should have worked or volunteered in health, social care, welfare, support services, education or young person’s services, or advice and guidance.
How will you make a difference?
You will be responsible for ensuring the individual’s wishes, feelings, beliefs, needs, and values are met to create positive outcomes for the people you support.
You will support people to speak up for themselves and grow in confidence, equip them to understand and exercise their rights and options.
You will work resourcefully and collaboratively with the individuals you support. You’ll be creative in your approach to empower our clients by ensuring you meaningfully explain people’s options and rights to them. You’ll support individuals to fully participate in decisions affecting them and will make sure they have their voices heard. This can be through 1-2-1 advocacy or in a group setting.
Professional Development?
You will have plenty of opportunities to enhance your professional abilities and you will make a real difference every day. Advocates are expected to be willing to gain or to already hold, the Level 2 Award in Independent Advocacy with disciplines suitable for the role they work in.
Benefits:
- 28 days annual leave plus bank holidays
- 5% employer pension & 3% employee contribution
- Salary sacrifice pension scheme
- Separate Life Assurance Cover
- Staff discount scheme including retail discounts, entertainment, holidays etc
- Discounted Gym Membership; Employee Assistance programme
- Supportive working environment fostering a good work/life balance
- Support with continuous professional development
Equality and Diversity
VoiceAbility believes in fostering an inclusive workplace which welcomes, values, and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.
VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact HR for further options.
How to apply
To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form.
Important Dates:
Closing date for applications; midnight on Sunday 29th September, however, VoiceAbility reserve the right to withdraw this vacancy before this date.
Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification.
Hint: you can use work, personal and/or voluntary experiences and examples to tell us why you should be our next Advocate.
NB:
If you don't already hold the Independent Advocacy qualification, and you are successful in your application, it is a requirement that you complete this within 12 months of commencing the training. VoiceAbility will fund this training.
The client requests no contact from agencies or media sales.
The role will include but will not be limited to:
· Engaging with young people identifying their passions, personal needs, and aspirations and helping to remove any barriers which prevents them achieving their full potential.
· Conducting interviews with applicants, performing the appropriate needs and risk assessments and reference checks before offering accommodation.
· Ensuring minimal vacancies by promptly arranging cleaning and preparing flats to be re-let as quickly as possible.
· Visiting properties as agreed, to ensure safety, overall good condition, and residents’ adherence to the licence agreement.
The ideal candidate will be tech-savvy, approachable and interested in young people and adept at prioritising tasks efficiently. You'll need to adapt to changing priorities while maintaining a commitment to delivering quality housing services. Excellent communication skills are a must, as you'll collaborate effectively with a diverse range of agencies.
Benefits
Apart from a competitive salary and the opportunity to work for an organisation that is passionate about giving back to the community, the successful applicant will also be eligible for:
· 24/7 Confidential Employee Assistance Programme (EAP)
· Cycle to work scheme
· Access to our IMHR Plus online portal, offering discounts at major brands and retailers
· SimplyHealth cash plan e.g. dental care, physiotherapy, diagnostic consultation, etc
· Heavily discounted: childcare at our YMCA nurseries, YGym membership, and Coffee at the Clock purchases
· Life Assurance scheme
· Additional annual leave day for your birthday month… and more!
The successful applicant will complete an enhanced DBS check before taking up the role.
We reserve the right to close this vacancy before this date should we receive sufficient applications. Please apply as soon as possible to ensure your application is considered.
The client requests no contact from agencies or media sales.
Our Greenwich Counselling Service, including our culturally specific Asian service, has been offering free counselling to Greenwich borough residents for more than 40 years. It has grown organically from telephone counselling and crisis intervention to longer term and culturally specific counselling and relationship work. Counselling sessions are delivered by our dedicated and highly professional volunteer counsellors, as well as a small team of counselling coordinators. We consider accessibility, responsiveness, and a client-centred approach to be the key strengths of our service.
We are currently seeking an Asian Counselling Service Coordinator who will work directly with clients as well as managing and supervising the team of volunteer counsellors. You will work closely with the Clinical Leads and other members of the clinical team.
Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.
Closing date: Sunday 6th October (11:59pm)
Likely interview date: Week beginning 14th October
About Us
SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.
SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.
Read more about staff benefits and why staff love working here on our website.
We work to be there when it matters for people living with mental health problems and dementia in Bromley, Greenwich, Lambeth, Lewisham, and Southwark
The client requests no contact from agencies or media sales.
Luton & Dunstable Hospital Emergency Department and some working out in the community
Ref EDN-241
Are you a flexible, empathetic and collaborative individual with substantial experience of providing support, advice, and advocacy and communicating effectively the needs of clients to other professionals? Do you have a proven record of assessing the needs of vulnerable young people who are at high risk of significant harm?
If so, St Giles is looking for an Emergency Department Navigator to join our team and provide vital support for those young people admitted to the hospital right through to their safe discharge back into the community and ensuring that they have access to appropriate longer-term support.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
About this exciting opportunity
Working as an integral part of the ED Navigator team, our successful candidate will identify and assess young victims of violence and provide a comprehensive and holistic assessment, advice, referral and support service, exploring innovative and effective ways of supporting them which will reduce their risk of re-victimisation.
You will produce support and risk management plans based on assessments, promoting inter-agency collaboration in the assessment and planning process, and deliver a holistic support service, working solo or with colleagues as the situation dictates, which will include providing practical help such as social and housing support, accompanying to appointments, ETE options and appearing in court. We will also count on you to develop and maintain relationships with partner agencies and to close cases efficiently and positively, identifying a referral route for the client that will identify agencies that can be used for ongoing support.
What we are looking for
• Personal experience of the criminal justice system, lived experience of the issues facing this client group and/or experience of working with ‘high risk’, vulnerable children, young people and/or families
• Experience in working as part of a multi-agency team
• Experience of using support plans, to enable people to successfully access support services
• Substantial experience of engaging successfully with ‘challenging’ young people
• To have a relevant qualification to a good standard or be working towards one
• A knowledge of relevant services for young people and their families in the service provision area
• First-class interpersonal, relationship-building and communication skills, both verbal and written.
Successful candidates must undergo an Enhanced DBS check, on the basis that the post involves contact with vulnerable participants and colleagues.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.
We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
To apply please request an application form from our HR Team, via the apply button, stating the job title and ref number.
Closing date: 01 Oct 2024.
Interview date: 15 Oct 2024.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
People Advisor
We are seeking and experienced People Advisor to provide effective and proactive support and advice on employment issues.
Position: People Advisor
Location: Newcastle Office, (Regent Centre, Gosforth, Newcastle, NE3 3LZ)
Job type: Permanent, full-time - 37.5hr per week
Salary: £35,000 per annum
Closing Date: Wednesday 2nd October 2024 at 5pm (interview date to be confirmed) - We reserve the right to close this ad earlier should we see a high number of suitable candidates apply
About the role:
As People Advisor you will be working for the winners of the prestigious Laing Buisson award for excellence in Homecare in 2023 and recent winners of the Business Culture awards! You will be responsible for:
- To provide advice and guidance on a wide range of employee relations and employment issues
- To build strong relationships with operational teams to support their development in HR related issues
- To manage a range of employee relation cases
- To conduct regular HR audits to ensure compliance with legal requirements
- To support the development of training programmes for colleagues and facilitate training
- To contribute to the continuous improvement of HR systems, processes and practices
- To implement and develop HR policies and procedures
- To maintain accurate and up to date employee records
- To track and analyse key data and metrics to provide comprehensive reports
- To support with the management of Sponsored Workers and provide advice and guidance to operational teams
About You:
We are seeking a strong candidate with exceptional communication skills and demonstratable experience and skills, including:
- Experience in a similar position
- CIPD qualification or working towards
- Strong IT skills, including MS Office
- Solid understanding of HR practices and employment law
- Experience in coaching and delivering training sessions
You will also need to have access to a car and the ability to travel to other branch locations (Liverpool, Manchester, Leeds, Bradford and Sheffield)
In Return:
The organisation is committed to the personal and professional career development of colleagues and have a career development pathway, they actively encourage progression within the organisation. Other benefits include:
- Bonus schemes (Refer a Friend, Birthday Voucher, Long Service Awards)
- Referral programme
- Annual Bonus
- Fully Funded DBS
- Mileage - 45p per mile
- Workplace pension scheme
- Employee Assistance Programme (EAP)
- Union membership
- Flexible working
You may have experience in roles such as; HR Generalist, HR Adviser, Human Resources Advisor, HR Business Partner, People Advisor, HR Officer, HR Specialist, HR Coordinator, HR Consultant, ER Assistant etc.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.