Fundraising & Events Assistant

We are an ambitious hospital charity with an exciting opportunity to join us on our team as a Fundraising & Events Assistant.

We currently raise between £1-2m a year for East and North Hertfordshire NHS Trust which has four sites local to Hertfordshire: Lister Hospital (Stevenage), New QEII (Welwyn Garden City), Hertford County Hospital and Mount Vernon Cancer Centre (Northwood). We are proud to raise funds to enhance the care provided by our wonderful clinical colleagues and to contribute to a positive patient experience. We also support a number of wellbeing initiatives to support our staff. Working for the NHS offers a fantastic benefits package, including a generous pension, agenda for change pay progression, 27 days leave plus bank holidays and flexible working.

About you

Ideally you will already have experience in an administration or customer service role and looking to start a career in fundraising. Ideally you will be looking for 37.5 hours a week and can work flexibly including some evenings and weekends to support at fundraising events. We will consider applicants who are looking for 20+ hours. Although the job is currently on a 7 month contract, there is a strong potential to extend for the right candidate.

Main duties of the job

· Provide support to the department on a range of administrative tasks including, dealing with enquiries (postal, telephone, email, face to face), opening and sorting post

· Represent the charity at internal and external events which includes attending third party and charity owned events, school presentations & promotional activities, this will include some evenings and weekends.

· Manage all event bookings for the Hospital charity corner area. Ensuring area is booked and that stallholders are sent guidelines and relevant certificates sought from suppliers and provide support on the day

· Process one-off and regular donations from both online and offline sources ensuring procedures are followed and information is recorded correctly onto the database

· To assist the fundraisers with administration of staff lottery, gifts in kind, raffle and prize led promotion and fundraising as required including managing gift drives.

· Create an equipment inventory, monitor stock levels and liaise with suppliers to order/receive goods necessary for carrying out team fundraising activities (using oracle)

· Support the team with staff initiatives and giveaways including setting up ballots on the charity website

· Visit all our hospitals regularly to support the team with fundraising activities and ensure our branding is visible and up to date

· Ensure the database is kept accurate and up-to-date by recording changes including mailing preferences, address details and financial information

· To manage all collection boxes in the community, ensuring they are logged in and out correctly and recorded on the database. To work with the fundraisers to increase income in this area

· Thank individual supporters and organisations timely and courteous manner and record these communications on the database. This includes sending out fundraising packs, event invitations and event confirmations.

· To recruit and manage volunteers, ensuring they undertake rewarding tasks which are both motivational for the volunteer and cost effective for the charity

· To support the Marketing and Communications Manager by generating content for marketing purposes including social media and producing basic marketing materials

Working for our organisation

At East and North Hertfordshire NHS Trust, we are proud of the range of general & specialist services we provide & our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible & innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.

 We run the following hospitals:

• The Lister Hospital, Stevenage
• New Queen Elizabeth II (New QEII), Welwyn Garden City
• Hertford County, Hertford
• Mount Vernon Cancer Centre (MVCC), Northwood

We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients.  We continue to undergo significant transformation; our staff & patients are at the heart of delivering this ambitious agenda.

We understand that finding and starting a new job is an important life decision.  If you need reasonable adjustments for a disability, or a life event, such as menopause - so that we can consider your application fairly & to get the best out of you during the selection process, please let us know.

We are committed to a positive work life balance for our employees.  Employees are entitled to seek to work flexible working patterns & we are committed to listen and consider all requests. Such requests, of course, have to be made & considered formally, & will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.