Disability Jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join our retail team as an Assistant Shop Manager at our Dorking shop and support the Shop Manager to maximise shop profit by achieving budgeted income, controlling shop expenditure in line with the shop's budget, and by recruiting and retaining a motivated team of volunteers. You will support the promotion of sustainable shopping and the shop’s social media to increase audience reach, attract customers, donors and volunteer supporters to deliver the Retail Strategy.
Income generation
- To support the Shop Manager to manage the Retail budget to achieve agreed targets:
- Help maximise shop sales by achieving agreed targets both through donated stock and bought in/new goods. This involves proactive stock generation, optimum pricing, processing stock to agreed amounts and stock planning.
- Achieve Gift Aid sales conversion target through maximising new donor sign up and encouraging repeat donations.
- Achieve the shops additional fundraising activities i.e., Christmas appeal sales targets through involving the shops team.
- Maintain high levels of shop presentation by merchandising and housekeeping to agreed standards as set out in the Shops Operations manual.
- Managing the stock levels of bought in/new goods, to include ordering of more stock as and when necessary.
- Assist in holding and attending Fundraising events to promote the awareness of The Children’s Trust.
- Source links with local communities to promote Retail in the community via media and other sources.
- Role involves a degree of manual handling in the sorting and lifting of stock.
- Job Purpose
- Job Description
- Duties and Responsibilities
Administration and compliance
- To ensure adherence to The Children’s Trust policies and procedures, in particular ensuring full compliance of the shops in line with all Health & Safety legislation, Trading Standards, Risk Assessments, Gift Aid, Lottery and all other legal or statutory requirements:
- Assist in controlling shop expenditure through effective cost control of weekly expenses.
- Ensure minimum losses of both stock and cash by following bank and till procedures and safeguarding the property of The Children’s Trust at all times.
- Adhere to all Policies and Procedures including those relating to the compliance with Health and Safety responsibilities, Gift Aid and Lottery.
- Complete all administration to meet the requirements, standard and deadlines for whom this work is produced.
- Embrace the change and development of new technology in the shop, for example The Loop (internal intranet) and Chariot (EPOS till system).
- Timely efficient responses to requests for information including voice and email messages.
- To fulfil any other agreed duties that may at times be reasonably required.
Personnel and Training
- To support the Shop Manager to ensure the Shop’s team are recruited, retained and developed:
- Led by the Shop Manager - provides positive, visible and proactive leadership to the Shops team.
- Assist in managing all employees and volunteers within the Shop in accordance with the aims and values of The Children’s Trust.
- Deputise and be accountable for all Shop Manager duties as and when necessary, in their absence due to sickness, holiday or recruitment.
- Assist the Shop Manager to recruit, induct, support, train and retain team of shop volunteers.
- Attend where appropriate, training courses relevant to the development of the role and Retail Sales meetings if required and cascade information to team as appropriate.
- Assist at other shops if requested and where reasonable.
- Carry out duties in accordance with Trust #Promises.
Customer Service
- To ensure customer care and quality of service.
- Provide excellent customer care through quality of service, dealing with complaints both efficiently and effectively, and having a good understanding of what The Children’s Trust does.
- Support other shops and fundraising colleagues as and when necessary.
The client requests no contact from agencies or media sales.
Responsible to : Chief Executive Officer (CEO)
Responsible for : Client facing teams including domestic and sexual abuse support workers, helpline, counselling, safe accommodation and children’s teams. (Direct Reports: 6)
This post is open to women only under the Equality Act 2010 pursuant to Schedule 9, Part 1. We value diversity and are committed to ensuring that our organisation is an inclusive place to work. We encourage applications from women from all backgrounds and communities and actively welcome applicants from Black, Asian, or other ethnic minority backgrounds and women with a disability.
About Pathway Project
We are a domestic and sexual abuse service based in Lichfield & Tamworth, Staffordshire. We offer a range of support services and run two refuges in confidential locations. We have been operating for over 30 years helping adults and children overcome domestic abuse, and to build a future where they live in safety and are free from fear. Since our founder, Kathy Coe MBE, created Pathway Project, we have helped over 25,000 people, with 5,814 hours of support provided in the last year. We offer a wide range of services, including adult and children outreach and community support, mental health, wellbeing and financial advice. We support the relatives of those who have experienced domestic and sexual violence and offer specialist counselling, advocacy and care to all who need us. We believe in working as a cohesive team and are service user led. Our helpline is access to all and is open 24 hours a day, 365 days a year.
Why work for us?
Pathway Project is an inspiring place to be, we are a charity with big ambitions and huge energy. We are currently evolving a bold new strategy and a passion for excellence in service delivery. Supported by a driven and energetic board of trustees the new Chief Executive is leading Pathway Project through their ambitious plans. It’s a really fantastic time to join our amazing charity as we move into the next phase of our exciting journey.We are a flexible and supportive employer, committed to the personal and professional development and wellbeing of our employees. We welcome applications from women with lived experience of domestic abuse and from minority or under-represented groups.
We offer the following benefits:
- 25 days paid leave plus statutory holidays (pro rata)
- A competitive pension scheme
- Employee Assistance Programme delivered by Health Assured which offers incredible support to staff and their families
We value our colleagues and are constantly reviewing our policies and practice, looking for ways in which we can better demonstrate this. We also recognise the potential impact of working in this field and provide clinical supervision to all of our employees, whatever their role.
JOB SUMMARY
Taking overall responsibility for the delivery of a compliant and effective operation, she will provide direct line management for the Pathway Project domestic and sexual violence support, outreach and helpline teams. She will be responsible for the delivery of high quality support within the safe accommodation sites and excellent quality of service within Pathway Projects counselling provision. She will have a focus on excellence and understand the drive for continual improvement and increased performance. She will collaborate with colleagues to drive the development and maintenance of networking and fundraising links within the local community. She will support the CEO in her leadership and development of the organisation. She will be expected to demonstrate the Charity’s values by working positively as part of a team, delivering vital high-quality services to service users, and creating a working culture where all are valued and encouraged.
DUTIES OF POST
1. STRATEGY, PLANNING AND CONTROL
a. To contribute to the setting of long-term Objectives, along with the CEO & Board.
b. To implement and deliver the strategic plan for the operation, adhering to regulatory and financial controls.
c. To ensure the Charity is operated to best practice standards, adhering to regulatory and financial controls. Highlighting to the CEO risk which could cause harm to the ongoing operation of the Charity.
d. Ensure Pathway Project remains responsive to the needs of its service users, staff and trustees and can demonstrate the value of the services provided and the impact of its work.
e. Be an expert on matters relating to Domestic Abuse, and best practice in supporting end users.
2. FINANCIAL MANAGEMENT
a. To be accountable for the delivery of the operation, within defined financial criteria, including business plan & cash flow targets.
b. Support the CEO in providing oversight on the wider financial performance of the Charity.
c. To understand the income generation strategy and collaborate to develop it as required.
d. To support the CEO in the sourcing of funding opportunities and complete any required applications and any required data returns as per funding guidelines.
3. GOVERNANCE
a. To work with the CEO to lead and manage the Charity in accordance with the articles of association and in line with the obligations of the Charity Commission.
b. To support in the development of a best practice operating infrastructure, to allow the Trustee Board to fulfil its statutory responsibilities and exercise effective control.
c. To maintain up to date policies and procedures.
d. To provide support and guidance to the CEO in all aspects of the running of the charity.
e. To ensure accurate record keeping and data security
4. LEADERSHIP
a. To provide role model leadership to the Pathway Project, embodying the charity’s values and behaviours.
b. To ensure robust recruitment and training processes are in place.
c. To provide continuous development to, and performance management of the team, ensuring the highest standards are delivered.
d. To monitor and manage the quality of service delivery.
e. To work with the team, CEO and Board to provide a safe, and motivating work environment.
f. To provide line management to all staff who deliver client facing services including domestic and sexual abuse teams, safe accommodation team, counselling team and children’s services.
g. To recommend improvements in the management structure of the teams, including consideration of the overall delivery to budget.
h. To ensure all HR records and practices are maintained, utilising the support of external HR resource where required.
i. To ensure monthly supervisions are completed including assessment of case management on OnTrack.
j. To work with Head of enabling services to ensure volunteer contribution to the client based services is maximised.
5. COMMUNITY ENGAGEMENT
a. To support Pathway Project in the maintenance and development of community links and fundraising opportunities.
b. To link into the Head of enabling services around income generation and the development of a Community Fundraising Group supported by volunteers.
c. To support Pathway Project CEO, managers and Community Engagement Worker with driving Pathway Projects social media agenda in order to build community support.
d. To be Pathway Projects front facing liaison for community fundraising and support.
e. To attend meetings, as and when appropriate. including out of normal office hours if necessary
6. GENERAL MANAGEMENT AND ADMINISTRATION
a. To arrange outreach team/staff meetings which positively support the team.
b. To attend management meetings, and where required, Board or Sub Board meetings.
c. To take part in the equitable recruitment of new staff, to deploy existing staff effectively and to motivate and manage the activity of staff ensuring that they effectively contribute to the achievements of Pathway goals and to their own personal development .
d. To participate in the on-call management rota for accommodation support when covering for staff absence or sickness.
e. To help support the continued use and development of OnTrack case management and database system throughout Pathway Project.
f. To ensure the Pathway maintains strong links with local agencies and helps support the domestic abuse agenda through sharing of data and attendance at meetings.
g. To deputise for the CEO where required, alongside other management.
h. To lead on operational projects for the organisation as the main point of contact and oversee work that needs completing, e.g. maintenance of building, service contracts alongside the Finance Manager.
7. OTHER DUTIES
a. To participate and contribute as a senior member of staff towards the development of the Pathway Project.
b. To attend and participate in all relevant meetings, including feeding back to management and trustee meetings and the AGM.
c. To represent Pathway Project and the work it does with external agencies, including written reports and presentations.
d. Carrying out any other task that may be required from time to time in the interests of the effective administration and development of the project, including participating in training and delivering presentations.
e. Ensure that all responsibilities are undertaken in an effective, ethical, and appropriate manner, meeting the standards of Pathway Project.
f. Maintain effective networks with all principal supporters and stakeholders. To actively seek opportunities to expand and promote the role of Pathway within the local community.
g. Undertake any other duties that may reasonably be required from time to time.
Person Specification
Essential
- Demonstrable experience of working in the domestic abuse charity sector and expert knowledge of the domestic abuse sector
- Experience in managing teams at a high level with strong team building and leadership skills
- An understanding of compliance and continual service improvement to ensure quality assurance and service improvements
- Experience of or a good understanding of Funders, reporting structures and the expectations placed on charities by funders
- Excellent written skills, with experience of writing reports, guidance or briefings specifically for Trustees or Director boards.
- Excellent administrative, organisational and time management skills, with demonstrable experience working in a fast-paced environment with competing deadlines.
- Experience of working in an environment with confidential data
- The ability to lead teams to demonstrate excellent customer service delivery for all stakeholders, clients and partners.
- Understanding and experience of partnership working in a multi-agency, multi-disciplinary setting.
- Ability to use your initiative and judgment in dealing with colleagues, partner agencies or trustees without direct supervision
- An understanding that in small charities we often “roll up our sleeves” and support other areas to reach a team objective.
- An understanding of and a commitment to equal opportunities in employment and in-service delivery.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About us
REMAP is a unique national charity. It brings together two groups of people: volunteers skilled at making things and disabled people who need specialist equipment. Each year, around 3,000 pieces of custom-made equipment help transform the lives of disabled people.
REMAP’s army of ingenious inventors designs and makes equipment for young and old alike and then provides it free of charge. The aim is always to help people achieve quality of life, filling the gap where no suitable equipment is available commercially.
With an exciting new strategy that will continue to place the client at the heart of our work, we seek an experienced charity sector referral officer to help us deliver on our mission and vision.
REMAP is an organisation that encourages its team members to contribute their thoughts and ideas actively and work together to achieve its aims and ambitions. You will be given the space to work autonomously and grow in the role, but with the support of your colleagues and line manager when you need us. You can work to your strengths and share your successes and learning with the broader team, who will, in turn, look to share their experiences and learning.
The Role
The Referrals Officer role is critical to the charity. It ensures that our referral process is managed effectively for our clients and branches.
This is both an internal and external role. The person in this role is the first point of contact for all referral queries. You will assign referrals to branches, liaise with clients and volunteers, and maintain our CRM system.
We are seeking a strong people person with at least two years of experience operating and maintaining a CRM system regularly (ideally Salesforce). Experience working to develop a CRM system and client journey would be advantageous.
As a small charity, you will thrive in a busy environment, have excellent prioritisation skills and have a positive ‘can do’ attitude. We are a supportive team, and you will work closely with our Operations Manager and wider volunteer delivery colleagues to help REMAP support our clients and branches across the UK.
About You
We want you to bring relevant experience, passion, dedication, positivity, and flair to our work.
To be considered for this role, you will have demonstrable experience in a similar position and be comfortable working with a diverse range of volunteers/people. As a self-starter, you can work at pace and quickly assess and deliver to changing priorities in a busy remote team. You will have excellent interpersonal skills, be able to coordinate multiple tasks/activities and have the flexibility to respond to changing demands. Ideally, you will have experience dealing with enquiries from health professionals and vulnerable clients.
You will be proactive, enthusiastic, and excited about joining an organisation with ambitious plans to future-proof its services and reach more disabled people. Experience working in a remote environment is highly desirable.
Additional information about the role
Place of work: Fully remote, with occasional 2/3 nights away for year-round events.
Working Hours: Full-time, 37 hours per week
Salary: £26,000 – £29,000 dependent on experience
Holiday entitlement: Begins at 25 days per annum, in addition to public holidays.
We are a Disabled Confident employee.
Closing date for Applications: 11.59 pm Sunday 19th January 2025
Interviews: Formal interviews for the role will be held on the week commencing 3rd February 2025.
If you would like further information about the role or have any questions, please get in touch with Kelly, Operations Manager:
To apply, please send your CV and a separate cover letter of no more than two A4 sides describing how you meet the job description and personal specifications.
Within your cover letter please answer the following 2 questions:
1. What CRM software have you used previously to manage referrals/cases/clients, and how proficient are you with maintaining a CRM? Please provide examples of the features you have routinely used when using a CRM system
2. How do you ensure you communicate effectively with clients, external teams, or other stakeholders during the referral process? Please provide examples.
Candidates who fail to follow the instructions will automatically be screened out of the selection.
REMAP exists to improve the quality of life for people who experience short or long-term disability through infirmity, illness or ageing.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Charisma is working in partnership with Guide Dogs to appoint their new Director of Guide Dog Service. Guide Dogs, the world’s largest assistance dog organisation, offer a wide range of services to support people living with a vision impairment. Their expert staff, dedicated volunteers and life-changing dogs help people with sight loss to live actively, independently, and well.
This senior leadership role helps people with sight loss to live the life they choose through the direction, delivery and development of the guide dog service. The postholder will cultivate a high-performance culture, and will be accountable for strategic oversight of breeding, puppy raising, dog training, creating/supporting partnerships, rehoming, and dog health to ensure the provision of a high-quality service that meets the needs of service users, and brings strategic goals to fruition.
The successful candidate must be able to demonstrate the following:
- Substantial track record of leadership at senior management level (or equivalent) in an organisation of comparable size and complexity.
- Experience of long-term service or operations planning to meet strategic objectives.
- Evidence of successful financial management.
- Track record in supporting organisational change, influencing, building and sustaining relationships to achieve results.
- Comprehensive knowledge of safeguarding regulations.
- An in-depth understanding of customer relations.
We are seeking a dynamic, inspiring and influential individual, able to serve as a role model for the organisation, displaying integrity and confidence. Experience of, and commitment to, continuous organisational improvement and the ability to act as a change agent will be essential.
For more information, please contact Katherine Anderson-Scott, Associate Director, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.
We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.
Location: Homebased with frequent travel to all Guide Dogs sites
Closing date: 19th January 2025
Charisma vetting interviews must be completed by close of play on the 27th January.
Interviews with Guide Dogs to commence w/c 10th February 2025
Eye Care Liaison Officer (ECLO)
Salary: £30,550 fte (£24,440 pro rata)
Contract type: Permanent Contract
Hours: 28 hours per week
Location: Eye Clinic, Ysbyty Gwynedd Hospital,
Closing date: Sunday 12 January 2024 (midnight)
We're the Royal National Institute of Blind People (RNIB) and we're here for everyone affected by sight loss. Working for us means working for one of the UK's biggest charities, supporting almost two million people living with sight loss in the UK.
RNIB is leading the creation of a world where there are no barriers for people with sight loss. One of our key priorities is to ask people to see sight loss differently, reversing inaccurate perceptions and changing public behaviours so everyone expects equal participation from people with sight loss and the creation of a fully accessible society.
We are pleased to announce this exciting opportunity to join our flagship UK Eye Care Support Service and the ECLO team in Wales.
In this role you will be working directly with people with sight loss, and those diagnosed with a condition which may cause sight loss in the future, as well as their families and carers. Providing understanding, information, and essential emotional support, you will support people to make informed choices which enable and empower them to maintain their independence and face the future with confidence.
Working across a large ophthalmology department you will work closely alongside clinicians and will develop strong partnerships across social care, community support and other local and national organisations.
For more information on what it's like to be an ECLO, please follow the links below:
What we are looking for
You will have proven experience of delivering information and advice services working directly with the people you are supporting. Key to this role will be your excellent communication and relationship building skills with patients, clinicians, and a wide range of cross sector partners.
You should be confident to work on your own initiative, have excellent organisational skills and be a confident user of IT systems. Impeccable record keeping skills are also key to this role.
How to Apply
To be considered, you must respond to the questions in our short application form and submit your CV. If you're having difficulty applying, please contact
Closing date for completed applications: Sunday 5 January
Swyddog Cyswllt Gofal Llygaid (ECLO)
Cyflog: £30,550 cyfwerth ag amser llawn (£24,440 pro rata)
Math o Gontract: Contract Parhaol
Oriau: 28 awr yr wythnos
Lleoliad: Clinig Llygaid, Ysbyty Gwynedd, Ffordd Penrhos, Bangor. LL57 2PW
Dyddiad cau: Dydd Sul 12 Ionawr 2024 (hanner nos)
Ni yw'r Royal National Institute of Blind People (RNIB) ac rydym yma i bawb sy'n cael eu heffeithio gan golled golwg. Mae gweithio i ni yn golygu gweithio i un o elusennau mwyaf y DU, gan gefnogi bron i ddwy filiwn o bobl sy'n byw gyda cholled golwg yn y DU.
Mae'r RNIB yn arwain y gwaith o greu byd lle nad oes rhwystrau i bobl sydd â cholled golwg. Un o'n blaenoriaethau allweddol ni yw gofyn i bobl weld colled golwg yn wahanol, gan wyrdroi canfyddiadau anghywir a newid ymddygiad y cyhoedd fel bod pawb yn disgwyl cyfranogiad cyfartal gan bobl sydd â cholled golwg a chreu cymdeithas gwbl hygyrch.
Mae'n bleser gennym gyhoeddi'r cyfle cyffrous hwn i ymuno â'n Gwasanaeth Cefnogi Gofal Llygaid blaenllaw ni yn y DU a'r tîm ECLO yng Nghymru.
Yn y rôl hon byddwch yn gweithio'n uniongyrchol gyda phobl sydd â cholled golwg, a phobl sy'n cael diagnosis o gyflwr a allai achosi colled golwg yn y dyfodol, yn ogystal â'u teuluoedd a'u gofalwyr. Gan ddarparu dealltwriaeth, gwybodaeth a chefnogaeth emosiynol hanfodol, byddwch yn cefnogi pobl i wneud dewisiadau gwybodus sy'n eu galluogi a'u grymuso i gynnal eu hannibyniaeth ac wynebu'r dyfodol yn hyderus.
Gan weithio ar draws adran offthalmoleg fawr byddwch yn gweithio'n agos ochr yn ochr â chlinigwyr ac yn datblygu partneriaethau cadarn ar draws gofal cymdeithasol, cefnogaeth gymunedol a sefydliadau lleol a chenedlaethol eraill.
I gael rhagor o wybodaeth am sut beth yw bod yn ECLO, dilynwch y dolenni isod:
Gwasanaeth ECLO yr RNIB - YouTube
Hysbyseb teledu Apêl Newidwyr Bywyd yr RNIB - YouTube
Diwrnod ym Mywyd ECLO - Gwefan yr RNIB
Beth rydym yn chwilio amdano
Bydd gennych brofiad clir o ddarparu gwasanaethau gwybodaeth a chyngor gan weithio'n uniongyrchol gyda'r bobl rydych yn eu cefnogi. Yn allweddol i'r rôl hon fydd eich sgiliau cyfathrebu a meithrin perthnasoedd rhagorol gyda chleifion, clinigwyr, ac ystod eang o bartneriaid traws-sector.
Dylech fod yn hyderus i weithio ar eich liwt eich hun, bod â sgiliau trefnu rhagorol a bod yn ddefnyddiwr hyderus o systemau TG. Mae sgiliau cadw cofnodion manwl gywir yn allweddol i'r rôl hon hefyd.
Sut i Wneud Cais
Er mwyn cael eich ystyried, rhaid i chi ymateb i'r cwestiynau ar ein ffurflen gais fer a chyflwyno eich CV. Os ydych chi'n cael anhawster gwneud cais, cysylltwch â
Y dyddiad cau ar gyfer ceisiadau wedi'u cwblhau: Dydd Sul 12 Ionawr
We are delighted to be working with an excellent disability charity, Mencap, who are looking for a Senior Partnership Manager to join their organisation. The charity is passionate about making the UK the best place for people with a learning disability to live happy and healthy lives.
This position will lead in delivering Mencap’s programme of high-value and multi-year partnerships. You will work across new business, and account management, implementing account plans for each partner. You will map opportunities to secure introduction and income through the existing portfolio, and will develop and secure new business opportunities circa £30k plus. As part of the role you will also ensure personal and team KPIs are met to guarantee that account management targets are achieved.
To be a successful Senior Partnership Manager, you will need:
- Proven experience in managing varied portfolios of six-figure partnerships.
- Understanding of corporate partnerships and how to identify, research and manage potential partnerships, as well growing existing relationships, internally and externally.
- Demonstrable experience in managing a pipeline and securing new business.
Salary: £40,000 to £44,000
Contract: Permanent
Location: Hybrid – 1 day a week in Aldgate office
Deadline: ASAP – rolling interviews
If you would like to have an informal discussion, please call Emma on 02030 062787 or email your interest along with your CV to [email protected].
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector.
We are passionate about improving equality across the sector, you can read more about our commitment to diversity here. www.ashbyjenkinsrecruitment.co.uk/our-commitment-to-diversity/
If enough applications are received the charity reserve the right to end the application period sooner.
You'll need:
- Sales or fundraising experience and a real passion for building new relationships and meeting targets
- Understanding of corporate partnerships and how to identify, research and manage potential partnerships
- Demonstrable experience of writing successful, inspiring and emotive proposals and pitches, tailored to a corporate audience
Contract: Permanent – full time
Location: Hybrid – 1 day a week in Aldgate office
Deadline: Rolling
If you would like to have an informal discussion, please call Emma on 02030 062787 or email your interest along with your CV to [email protected].
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector.
We are passionate about improving equality across the sector, you can read more about our commitment to diversity here. www.ashbyjenkinsrecruitment.co.uk/our-commitment-to-diversity/
If enough applications are received the charity reserve the right to end the application period sooner.
We are looking for an expereinced marketing and fundraising coordinator or alternatively a job split for a marketing coordinator and fundraising coordinator.
An exciting opportunity for someone who is motivated to improve marketing and fundraising processes, raise the profile of the organisation and recognise areas in which we can raise valuable funds.
Job Purpose
To take a lead role (working proactively with the Chief Executive. Staff and Trustees) in order to maximise Umbrella’s public profile.
Developing the marketing and fundraising functions within Umbrella is pivotal to expanding and developing the charity through a broad range of marketing, income generation activities and social media messaging for the charity.
Undertaking proactive, responsive, and targeted research campaigns to generate prospects and potential sources of funding, whilst also raising awareness of our brand, work, and services.
Develop and cultivate relationships with companies, major donors, trusts, foundations and other individuals or organisations who may support our work; assist with writing, coordination, and submission of funding applications to donors; plan and implement fundraising events; and meet fundraising targets.
Expand and improve Umbrella’s knowledge and engagement within social user platforms utilised by business, families, and young people. Leading specific marketing campaigns and projects within the team and implement integrated marketing and communications strategies and campaigns.
To advance the profile, reputation, and development of the charity through the delivery of a range of initiatives including print and online communications, the production of printed materials, digital marketing, public relations, events, and other promotional activities.
Key tasks and responsibilities
- To create, implement and deliver specific marketing campaigns and projects and implement integrated marketing and communications strategies and campaigns.
- To advance the profile, reputation, and development of the charity through the delivery of a range of initiatives including printed and online communications, the production of print materials, digital marketing, public relations, events and other promotional activities ensuring that these complement Umbrella’s strategic objectives.
- To manage and update Umbrella’s website.
- Coordinate and deliver high quality social and digital media content across Umbrella’s social media accounts.
- To maintain a knowledge of the external charity funding environment and benchmark Umbrella against fundraising trends and best practice in the wider sector.
- To complete and manage grant and trust applications (working in conjunction with CEO and Trustees).
- Engage with potential corporate partners through Marketing Derby. This includes maintaining and developing positive relationships with a varied pool of stakeholders, supporters and funders.
- Roll out Umbrella’s corporate program.
- Attend relevant external meetings and presentation events on behalf of Umbrella
- Work closely with Umbrella’s Volunteer Coordinator to support the fundraising volunteer group to undertake more ‘grass roots’ fundraising activities.
- 11. Work closely with Umbrella colleagues, ensuring close and effective working relationships across the whole organisation, including operational groups to ensure that grants are spent and reported correctly
- 12. To work with Communications consultant to define the communications strategy for the organisation, when required.
- 13. To work with the CEO to produce and implement Umbrella’s Fundraising plan and to report regularly to the Fundraising Marketing and Communications Sub Group on progress against agreed targets.
General Responsibilities
- Take an active part in continuing to develop own knowledge and skills relevant to the job, attending training as required.
- Adhere to Umbrella’s Safeguarding/Protecting Vulnerable Children and Adults Policy
- Be familiar with and adhere to Umbrella’s policies and procedures
- Maintain confidentiality at all times
- Manage and organise your own time and activities to ensure tasks are prioritised, and agreed deadlines are met.
- To assist with any other duties that may occur from time to time in order to meet the needs of Umbrella, which are not covered in the above. These will be mutually agreed with the Chief Executive.
- To undertake telephone duties as required
Other Requirements
- In order to achieve the objectives of Umbrella, the post holder will need to work flexibly, including some out of hours
- Driving licence and vehicle, for which a mileage allowance will be paid.
This is not a full and complete statement of duties and responsibilities, which may be amended in the light of changing needs of the organisation, after consultation with the post holder
Desirable Education & Qualifications
Educated to degree level or have the equivalent experience in marketing or fundraising/sales within a Charity organisation or similar.
Marketing qualification or equivalent experience.
Sales/fundraising qualification or equivalent experience.
(Additionally, candidates could be a member of Institute of Marketing and/or the institute of Fundraising).
Experience
Experience of developing and delivering effective marketing and fundraising strategies.
Experience of generating income and support from a variety of groups including corporates, major donors, individuals, and through events.
Experience of building long-term, productive relationships with supporters and donors.
Experience of leading marketing campaigns working through various social media platforms and traditional forms of media.
Skills & Attributes
Proactive, resilient self-starter with a positive approach to work.
Flexible approach
Excellent relationship management, interpersonal, and communication skills a true team player
The ability to inspire diverse stakeholders/audiences.
The ability to drive innovation, change and growth.
Demonstrable ability and confidence to successfully “make the ask” for support.
Well organised and able to manage and prioritise workloads.
Strong understanding of technology and information systems pertinent to the role
Ability to work independently and manage own workload
Understanding of the barriers faced by disabled children and their family
Commitment to inclusion and equalities
Other requirements
Willingness to work unsociable and flexible hours (including occasional evenings and weekends) when required to meet the needs of the role.
Support in the delivery of specific fundraising and marketing Training
Sensitivity, diplomacy, approachability, and flexibility
Driving licence and use of vehicle
Outline First Year Targets & Goals
1. A diverse and relevant media strategy, regularly updating our website and social media sites, resulting in a 30% increase in engagement.
2. Up to date set of marketing and fundraising materials and templates.
3. An improved relationship with local media (BBC/ITV local news, Radio Derby and Derby Telegraph) - targeting at least 4 stories/interviews over the year.
4. Increasing the number of organisations naming us as their charity of the year for support with fundraising and volunteering support by 3.
5. Launch a scheme to encourage local people to remember Umbrella in their wills.
6. Maintain £50k in small grants to support specific projects.
7. One “high value” supporter events (e.g. g sponsorship type event) raising a minimum of £10K in year 1.
8. An increase in donations/fundraising from an average of £4k per month to an average of £7k per month across the organisation within the first year (via fundraising volunteers).
Enable disabled children and young people to realise their full potential in an integrated society.
The client requests no contact from agencies or media sales.
This role is an exciting combination of two roles within Thera Trusts Learning and Development Team and Thera (Scotland’s) Senior Leadership Team, these two roles have seen proven success to make a full time diverse varied job role. We are recruiting for an Executive Assistant to Thera (Scotland’s) Service Quality Director and a Learning and Development Specialist.
Alongside of this is a unique opportunity for you to work at senior level to ensure that the Service Quality Director is an effective member of Thera (Scotland) Board – making their own decisions about how the company is run, using their experience of having a learning disability.
You will be responsible for delivering high quality vocational training to Thera Staff in an exciting and impactful way. You will coordinate and deliver induction training and specialist courses, as well as maintaining and completing training records.
In order to be successful, you will need to be an exceptionally strong communicator. You must be motivated, flexible and organised, with the ability to work on your own initiative to meet tight deadlines. This combined role will involve some travel across Scotland with occasional wider national travel and some overnight stays when required and comes with a combined salary of £33,552.97 - £37,281.08 DOE
Executive Assistant
Thera (Scotland) supports people with a learning disability in their community, and at home.
As the Executive Assistant to Thera (Scotland’s) Service Quality Director you will work 24 hours per week over 3 days. The Director uses their experience of having a learning disability to ensure quality self-directed support and involvement in the direction and management of their company. Your role will be to support and enable the Service Quality Director to be an effective member of Thera (Scotland’s) Board. This position will be partly homebased with travel across The Highlands, Lanarkshire, Falkirk and the Lothians with the service Quality Director to visit people supported and meetings.
Learning and Development Specialist
As the Learning and Development specialist you will work 16 hours per week over 2 days. You will be delivering learning opportunities using a blend of learning methods including face to face and virtual to Staff in Thera (Scotland.) You will coordinate and deliver induction training as well as subject specific courses as required while maintaining and completing training records. This is a varied role which is homebased with travel as required, so you will need to be self-motivated and organised as this role will keep you busy!
For this combined role you will have extensive experience within the health and social care sector working with people with Learning disabilities.
Interviews will be held on the 29th and 30th January.
Benefits
- 33 days Annual Leave including bank Holidays (pro Rata)
- Employee support line to support you and your family
- Free nationally accredited training, and the opportunity to earn a qualification and progress your career
- Contributory Pension Scheme
- Free PVG check
- Refer a friend and earn up to £300
- Cycle to Work Scheme
- Well-being initiatives
- Access to Thousands of Retail Discounts including discounted Health Cash Plan
- An Employee Council that represents the views of staff about matters relating to work
- Access to Early Pay (T&C’s apply, excludes relief workers)
If you have a passion for making a difference to peoples lives, consider a career as a Executive Assistant and Training Specialist with Thera Group, please click "apply" now - we would like to hear from you
Unfortunately, we are unable to offer sponsorships for international applicants, or candidates currently working in the UK on a sponsored visa as we are unable to assist with renewal upon expiry.
If you have a passion for making a difference to peoples lives, consider a career with Thera Group.
We reserve the right to close this advert before the closing deadline if we interview and offer the right candidate. We are an equal opportunities employer.
This role is exempt from the Rehabilitation of Offenders act 1974. For the purpose of this act, you must declare any convictions or cautions that you have received, including these that would otherwise be spent. This role is subject to a relevant PVG check should you be offered the position.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Database Executive
Location – Stanmore (hybrid role - 3 days per week office based)
Salary - £26,000 to £28,000 per annum dependent on experience
Hours - 35 hours per week
Start Date - February 2025
Are you passionate about enhancing supporter experience and ensuring data excellence? Do you have Raiser’s Edge or charity database experience? Join Norwood as a key member of our Fundraising and Community Engagement department, where you'll play a crucial role in providing exemplary database and data services. We aim to keep our supporter information up-to-date, relevant, and meaningful, and we need your expertise to make this happen.
Benefits at Norwood include:
- The opportunity to work for a leading UK charity
- Competitive salary & benefits package
- 21 days annual leave plus 8 bank holidays and Jewish festivals where they fall on a working day and work is not permitted (FTE)
- 1pm finish on a Friday
- Workplace Pension Scheme: Plan for your future with confidence.
- Employee Assistance Programme: We care about your well-being.
- £300 When You Introduce a Friend: Spread the word and reap the rewards.
- Free Eye test & Eyewear allowance
- Access to ‘Blue Light’ discount scheme
- Cycle to work scheme
- Excellent career progression pathway
Key Responsibilities:
- Continuously reviewing and updating our database and data processes
- Assist the Head of Donor Support Services with data entry, processing, and data manipulation.
- Carry out data cleaning and database health-checking processes, ensuring that data is regularly cleaned and that duplicate supporter records are merged.
- Support the department in their use of the Raiser’s Edge database and keep training guides up to date to ensure best practice use of this resource.
- Improve and develop new processes for the use of data to support the fundraising strategy.
- Assist the Head of Donor Support Services with analysis, insight, and reporting of fundraising data.
- Import all electronic data from various sources to the database using Import’omatic and Raiser’s Edge import functions.
- Prepare data for fundraising marketing and communications and monitor email bounce-backs and out-of-office messages to keep supporter records up to date.
- Ensure data used for fundraising complies with Norwood’s GDPR and direct marketing policies and ensure adherence to the Fundraising Regulator Code of Practice.
- Utilise good communication skills, both verbal and written, to build relationships with stakeholders and donors.
- Provide support for emerging priorities, as agreed with your line manager, for example, assisting colleagues in the Donor Support Services team with data input during and after fundraising events and appeal launches.
- Assist at evening or weekend fundraising events, including the Annual Dinner.
- Be an active member of the Fundraising and Community Engagement department and work on any other initiatives as required.
Essential Experience / Skills
- Advanced user of a database or CRM.
- Experience as a data administrator or similar role involving manipulating data
- Experience of using Raiser’s Edge or a similar charity database
- Some experience of running queries and reports and exporting data
- Some experience of running data health routines
- Proficiency in Microsoft Excel to an intermediate level
- Understanding of relational databases
- Excellent IT skills and analytical mindset
Desirable Experience / Skills
- Experience of working in the charity sector
- Experience of writing process guides or other user documentation
- Experience of training or supporting system users
- Knowledge of ImportOmatic
- Working with volunteers
- Knowledge of the Fundraising Regulator Code of Practice
If this opportunity interests you, please press apply and our Recruitment Team will be in touch.
If you are interested in this role, please apply and our Recruitment Team will be in touch.
We reserve the right to close this advertisement early if we receive a high volume of suitable applications.
Due to the high number of candidates who apply to our roles at Norwood, please note we can only provide feedback following an interview, if shortlisted.
We actively celebrate everyone's different abilities, sexual orientation, ethnicity, faith, and gender. Everyone is welcome and supported in their development at all stages in their journey with us.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Communications Manager plays a pivotal role in how the charity is perceived in the Learning Disability sector and beyond. We are committed to enabling those who struggle with the written word to understand the world around them and empowering them to make their own decisions. This role involves managing communications and marketing, maintaining databases, and helping to secure income to support the charity’s mission.
This is a key role within the Charity and is a great opportunity for someone wanting to build experience across all areas of external relations. You might bring with you experience in stakeholder engagement, external relations, marketing or communications. Knowledge of fundraising would also be beneficial.
Please read the full application pack which can be found on our website before applying and ensure you explain in your covering letter the relevant skills and experience that you you will bring to the role. The CV & Covering Letter together should be a maximum of four sides of A4.
Applicants who do not submit a CV and relevant covering letter will not be considered.
If you need to submit your application in a format other than written word, please contact us to discuss.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Purpose: To oversee, deliver and lead Short Breaks Club session for children and young people who have a disability or additional needs. To ensure that all, safeguarding, regulator and health & safety requirements are being met.
Hourly Pay: £13.91
Hours of work:37.5
Working Pattern: Various (Sat & Sun in Reigate; Mon-Fri in school holidays)
Employment type: Permanent and Casual Options Available
Contract Type: Permanent and Casual Options Available
Location: Across all YMCA East Surrey locations; Crawley, Horsham, Mid Sussex, Reigate, Epsom, Leatherhead Across all YMCA East Surrey locations; Crawley, Horsham, Mid Sussex, Reigate, Epsom, Leatherhead
Annual leave:Starting allowance - 25 days plus Bank Holidays. Please note that school holidays are key delivery periods and annual leave is not usually agreed during these periods.
Benefits:
Free Gym Membership: The post holder will be entitled to free use of the YMCA East Surrey fitness centre in Redhill and half price YMCA childcare for dependents.
Free Parking : There is free parking availableat all our delivery site. YMCA East Surrey also operates a Bike to Work Scheme.
Pension Scheme: There is a YMCA East Surrey pension scheme - details available on request.
Closing Date for Applications: 31st January 2025
Interviews to be held: YMCA East Surrey reserves the right to interview candidates and appoint to roles as and when applications are received.
Proposed Start Date: As Soon As Possible
Main Responsibilities:
· To take responsibility of the day to day running of Children and Young People’s services to ensure that the service provided is safe, high quality and appropriate for the children and young people who attend.
· When the coordinator/manager is not available to act as the responsible person in charge of the scheme.
· To take a lead during sessions of ensuring that are aware of what all children are doing and that they are signed into and out of the service correctly
· To build trusting relationships with children and young people that enable them to benefit from the services provided.
· To lead a team of play workers and volunteers, supporting them with their roles and knowing when to get further support from more senior team members.
· To ensure that all children and young people upon their arrival are welcomed and feel comfortable and valued enabling the development and improvement of self-esteem, self-confidence and positive experiences
· When required to ensure that appropriate care plans and risk assessments are carried out for specific children and young people to meet any additional needs.
· Where appropriate to work with parents and families, checking that we have the correct information about the children and young people that attend. To ensure that parents and carers are kept informed of incidents/ accidents or other issues relating to their children.
· To contribute to the planning, organisation and delivery of activities, ensuring they are adapted where appropriate to be accessible to all children and young people to the best of their abilities, using and checking children’s Care Plans.
· To work closely with individuals and where appropriate their families to offer a range of free play opportunities as well as a structured programme of social, play and leisure activities to the varying ages and needs of the children attending the service.
· To prepare and plan the session planning documents to ensure smooth running of the day. Including allocation of staff members, toileting record, daily staff logs and lunch rota.
· To supervise the activity environment to ensure physical and emotional/personal safety for all children and young people attending. This includes completing appropriate records of any accidents, injuries or incidents that may occur and any medication administered
· Ensure children’s choices are evidenced and feedback gathered from children in a suitable manner.
· To provide and supervise the hygienic provision of refreshments for the children/young people, recognising the principles of a balanced diet and the requirements of varied cultural and ethnic backgrounds and allergies
· To ensure that resources are set up and packed up while being kept neat and tidy as well as to inform the coordinator/manager if extra resources are required.
· To ensure that all children and young people are made to feel valued and enabled to develop and improve self-esteem, self-confidence and positive experiences
· Where necessary to administer first aid for children who have had an accident as well as medication for children with health issues ensuring that have attended necessary training with regards to this
· Provide and supervise the hygienic provision of personal care, ensuring privacy, dignity at all time and recording in care plan.
· To receive medication from Parents/Carers, check, record and store safely following procedures.
· Administer, where necessary, after appropriate training, medication for children keeping accurate and up to date records.
· Assist with moving and handling of children/adults with restricted mobility, after appropriate training, including hoisting and use of mobility equipment.
· Provide high level of support for children/adults with complex needs, ensuring care plans and behaviour plans are understood and followed to meet individual needs.
· Regular use if aids to support communication and sensory impairment needs.
· Provide high level of diligence and surveillance for the child you are supporting, including personal hygiene, behaviour, nutrition, sensory and play needs, feeding back any new observations to the Leader.
· Accompany and lead children/adults on trips, following procedures and policies, risk assessment and keeping them safe whilst providing high level of support.
· To provide annual leave cover for the Coordinator
· Supporting children/adults with eating and drinking as specified within their care plan and guidelines.
· Assisting children/adults to engage with activities providing appropriate support and help to achieve desired outcomes.
· To work with the rest of the YMCA children and young people’s team to help ensure attendance figures reach agreed targets in line with budgets. This includes supporting with promotional tasks including taking photos and attending promotional events.
· To be flexible in order to meet the needs of service including covering sites aside from usual site.
· Attend YMCA East Surrey staff meetings, training and staff development events, as appropriate, to ensure continuous professional competence and development
· Undertake any other duties and responsibilities reasonably requested by the Coordinator / Manager.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Do you want to make a positive difference to the lives of others
Barnet Mencap has been improving the lives of individuals with learning disabilities and/or autism in the London Borough of Barnet for over 50 years. Our services include supported accommodation, leisure activities, learning programs, and expert guidance, all focused on equal opportunities and safeguarding. We are committed to supporting people to live fulfilling and independent lives.
The Role of the PEW is to gather feedback from current service users of forensic inpatient secure hospital services and ultimately improve conditions for the patients.
In order for the PEWs to carry out their role, we are looking for someone to provide them support.
The Support Worker will assist a Peer Engagement Worker who is employed by Barnet Mencap in collaboration with the North London Forensic Collaborative (NLFC).
We are looking for someone who is caring and compassionate, non-judgemental and organised
The post holder will need to be able to build a rapport with their client, ensure they arrive for work in a timely and safe manner, are able to record their findings and decompress after being on the ward.
the post holder would need to liaise with both staff at Barnet Mencap, the NLFC as well as the Peer Workers support team.
The Peer Engagement Worker has a learning disability and/or autism and will independently travel to Barnet Mencap’s office. The Support Worker’s role will focus on assisting with travel to and from two psychiatric forensic hospitals: Chase Farm Hospital and the John Howard Centre, ensuring a safe and comfortable journey
The client requests no contact from agencies or media sales.
Sensory Services by Sight for Surrey has been established for over 100 years. We enable and empower people who are Deaf, hard of hearing, blind, partially sighted, and deafblind to overcome barriers and to be as independent as possible.
An exciting opportunity has arisen to join us as a Head of Finance to lead our Finance Team and to act as part of the Senior Management Team.
The successful candidate will be responsible for the integrity of the organisation’s financial data and security, and ensure the provision of consistent, robust and accurate financial reporting to the organisation on a timely basis. They will lead the preparation of the annual accounts and will be the primary liaison point with the external auditors. They will maintain consistent financial controls, high standards of delivery service and regulatory compliance across the finance function.
Job Purpose:
· To provide strategic financial support to the CEO and senior leadership team
· Ensure a robust financial control environment
· Accurate, timely and insightful reporting to charity leadership and Trustees
Principal Accountabilities:
1. Accountable for all aspects of the finances for the charity, including VAT returns, payroll, gift aid, and the administration of investments and pension arrangements, in line with standard guidelines.
2. Act as strategic financial partner to the CEO ensuring strategy is grounded in robust financial planning. Build, monitor, review and evaluate all budgets, with the Chief Executive and Senior Managers as appropriate.
3. Provide the Chief Executive, Treasurer, and other Trustees with timely and insightful monthly reports, such as: income and expenditure, cashflow, investment etc.
4. Prepare for, and present at, the quarterly Finance and Investment Committee meeting
5. Work with the Treasurer and Chief Executive to manage the annual programme for the Finance and Investment Committee.
6. Carry out periodic and ad hoc finance risk assessments and risk testing, advising the Chief Executive on the extent of the risk and remedial action necessary.
7. Manage all arrangements associated with the annual audit of accounts.
8. Ensure that appropriate financial controls are in place, that they work, and that they are monitored effectively and reviewed regularly.
9. Identify where cost savings can be made without detriment to services.
10. Work with the Treasurer and Trustees to assist them in making decisions on investments.
11. Line manage the Finance Officer and Finance Assistant to ensure objectives are met and that the finance function runs smoothly. Succession plan to ensure the team remains fully staffed.
12. Provide business partnering collaboration and support to each Head of Department.
13. Work as part of the Senior Management Team (SMT) to lead the day-to-day running of the charity.
Work Context:
The role of Head of Finance is crucial to the continued success of the charity, and the support we provide to children and adults in Surrey who are Deaf, hard of hearing, blind, partially sighted and deafblind. Early warnings, and long-term predictions of financial problems are essential to the annual planning of activities.
This role involves the post holder having detailed knowledge of daily accounting, as well as the ability of the incumbent to be able to describe financial matters to trustees and staff who may not be financially trained, along with the ability to take a more strategic outlook and to work with other Senior Managers. Careful briefing is needed to help Senior Managers to manage their budget effectively, and to enable Trustees to understand the monthly dashboard and end of year accounts. The post-holder is personally responsible for identifying financial risks to the Chief Executive and Treasurer, along with suggested mitigations that they have identified. The Head of Finance is responsible for making all the necessary arrangements for the Annual Audit of Accounts with the chosen auditors.
The charity constantly needs to reassess priorities in line with a changing funding environment and the needs identified by the people we support. In order to successfully manage these pressures, there is a need for all staff to be flexible and work wherever their core skills are needed most. No one will be asked to carry out work for which they are not properly trained. As a member of the Senior Management Team you may be asked to use your skills to manage such situations and transfer your own experience partially or completely, depending on the situation. As a member of the Senior Management Team, you will be responsible in your contributions to the effective management of all aspects of the operation of the charity and our services.
Competencies Required:
Strategic/Operational Management
Establishing the clear long-term financial direction of the charity, to contribute to the work of the Business Plan, taking into account the complexity and interdependence of the environment and the organisation itself. Reviewing the financial effectiveness of each element of the charity.
Inspiration
Valuing and supporting others and motivating them towards the pursuit of a common goal.
Making Things Happen
Establishing plans and organising and prioritising the activities of self and others to ensure that the intended results are achieved on time and within available resources. Demonstrating a consultative and constructive approach to problem solving and being flexible and responsive to issues as they arise. Being able to liaise effectively between services in a proactive and constructive way.
Communication
Taking responsibility for briefing others. Relating to individuals across all levels (in their own terms) and helping them to understand the intricacies of financial control. Listening actively, demonstrating understanding of communications they receive and responding to them appropriately. Taking responsibility for the clarity and understanding of financial information by non-financial staff.
Developing Others
Sharing their knowledge and skills with others, where possible. Supporting others in their development and contributing positively to the development of the work of each department and team.
Managing/Embracing Change
Identifying where change is needed and conveying this information to the right people in a sensitive and supportive manner. Seeking ways to continuously improve financial performance. Suggesting ways where improvements in service could be made.
Personal Impact
Making a positive impression on people as a consequence of their personal style, strengths, enthusiasm and credibility. Acting with integrity and in line with the principles of equal opportunities. Striving to develop the competencies that the organisation needs. Respecting the opinion and expertise of others.
Customer Focus
Putting the organisation at the forefront of everything they do. Building good professional relationships with service users. Taking the greatest care to understand the services that are delivered and the financial consequences of poor financial management. Ensuring that all information is readily available and that their needs are respected and satisfied. Respond positively to customer feedback.
Use of IT
Using relevant technology, particularly software, proactively and effectively to do their job and support the organisation. Being cognizant of cybersecurity and fraud risks and how these contribute to financial risks, with the ability to help to identify mitigations to key risks.
Skills and Experience:
Experience
Either, experience of working in a charity environment within the last two years, or commercial experience that has involved ‘hands on’ work in all areas needed by the charity. Demonstrable experience of being able to support at a strategic financial level to help shape the agenda and be hands on is essential
Qualifications
ACCA, CIMA, ACA or CIPFA or similar qualification is required.
Skills
Able to provide both strategic and hands-on financial support whenever necessary.
Working knowledge and experience of SAGE or similar accounting systems.
Experience and competence in using Microsoft 365 and a range of other software and applications.
Developed understanding of financial risk management, including the interaction between cybersecurity and fraud risks and controls and financial risks.
Physical Requirements/Effort: Ability to carry out an office-based role.
Working Environment: Office based (some flexibility for hybrid for an exceptional candidate)
Dimensions:
Staff: Two part time staff
Financial: Turnover approx. £3M per annum
Statistics: N/A
We can offer you:
- A generous annual leave allowance (full time annual leave entitlement is 28 days per annum, plus bank holidays)
- Private medical insurance
- Investment in your development
- Access to an Employee Assistance and Rewards Programme
- Pension contributions 6% matched with the Pensions Trust
- Annual flu vaccinations and an eye test every two years with a contribution towards work related glasses
- Wide range of training opportunities suitable for your role
- A growing range of other staff benefits
An Enhanced Disclosure and Barring Service will be required which we can arrange.
Bromley Experts by Experience is a local Deaf and Disabled People’s Organisation, run by and for Deaf and Disabled people and carers in Bromley and neighbouring Boroughs.
We have a vision of a world where Disabled people are able to live their lives independently, in the way they choose, participating fully in society and enjoying equity and respect for diversity.
Our mission is to enable Deaf and Disabled people and carers in Bromley and neighbouring Boroughs to fully understand our rights, develop collective pride and build skills and experience in self-advocacy and strong civic participation. We believe this will allow Disabled people to lead in challenging discrimination in Bromley and beyond, breaking down barriers to independence, choice and equity.
Our aims are:
- To support Disabled people to get our voices heard and to influence change locally.
- To campaign for an inclusive and accessible society.
- To support, develop and celebrate Disabled people’s skills and leadership.
The majority of the hours will be supporting volunteers in our office in Anerley, in addition to attending face to face meetings and events in Bromley Borough and occasionally in London.
Annual leave: 5.6 weeks per year including bank holidays, pro rata
Pension: Statutory opt in rules applied to all our jobs
How to apply:
Please complete an application form in written or video format. Please include a supporting statement that gives examples of how you meet each criteria in the person specification, your contact details, your work and education history, details of two references and how you learnt about the vacancy.
Closing date for applications is 11:59pm on Sunday 19th January 2025.
Shortlisted candidates will be invited to lead a 20 minute ‘getting to know you’ session with our volunteers at our Anerley office on Thursday 30th January 2025.
Successful candidates will then be invited to an online interview on Monday 3rd February 2025.
What you will do:
- Proactively look for opportunities to recruit volunteers with lived experience, by promoting our volunteering opportunities across the borough, supporting stalls at community events and contributing articles celebrating volunteer achievements in our monthly newsletter and on our social media.
- Respond promptly to enquiries about volunteering, engage with individuals to encourage them to volunteer and interview potential volunteers to identify their strengths, interests, development and support needs.
- Support volunteers to successfully undertake a programme of induction training, agree ongoing task plans for each volunteer to monitor progress, carry out regular one to one meetings with volunteers and provide support for volunteers to deliver specific tasks and projects.
- Co-ordinate regular volunteer team meetings, review volunteer management policies and procedures, take a lead on initiatives such as volunteers week events and volunteer fayres and keep up-to-date records about volunteers and individual progress.
This job is for you if:
- You have personal lived experience of being Deaf, Disabled and/or a carer.
- You have interpersonal skills to communicate and build rapport with people from a diverse range of cultural, professional and personal backgrounds.
- You have networking skills to build links with stakeholders in Bromley Borough.
- You have excellent people skills, with experience of motivating others and empowering them to overcome barriers to reach their potential.
- You can problem-solve, meet targets and plan and prioritise your workload.
- You are able to cope with limited resources, seize opportunities and think creatively.
The client requests no contact from agencies or media sales.