Welfare Benefits Caseworker

Disability Solutions West Midlands are seeking to recruit a Welfare Benefits Caseworker to support people with disabilities living in Stoke-on-Trent to secure appropriate welfare benefits and to challenge unfavourable benefit decisions. Based at Disability Solutions HQ (North Staffordshire Medical Institute in Hartshill), the successful candidate will have proven successful experience of working in the welfare benefits advice sector and will have an excellent working knowledge and experience of the welfare benefits system. The successful candidate will have a full driving licence and daily use of a car.

Role responsibilities: 

·        You will be supporting people with disabilities and their families to claim disability-related welfare benefits.

·        Help to challenge unfavourable benefit decisions in preparation for appeals.

·        Through your work, identify wider services and signpost / refer people with disabilities to teams and services that can support them.

About Disability Solutions West Midlands (DSWM) - we are a user-led pan-disability charity based in Stoke-on-Trent and have been working in the city for over 40 years. Our mission is to empower people with disabilities and long-term health conditions to attain the highest possible quality of life, through listening, information, advice, guidance, and emotional support.

DSWM Advice Team - providing advice, guidance, information, and representation for people with disabilities, and their carers, living within the city of Stoke-on-Trent.  Our service utilises a range of approaches to best suit the specific needs of clients, including telephone contact, face-to-face interviews and outreach clinic visits.

Please refer to the full job description attached below.

Successful applicants will be required to prepare a 7-minute presentation to deliver at interview regarding:

“What are the main issues facing people with disabilities and long-term health conditions in Stoke-on-Trent, and how has Welfare Reform impacted upon their lives?”

Candidates are asked to bring their presentation on a data stick. A laptop and projector will be ready for candidates to use on the day of the interview.