Supporter Care Advisor (12 Month Fixed Term Contract)

Join us as a Supporter Care Advisor at Diabetes UK. Our Supporter Care Advisors play an integral part in a team delivering a first class customer service. We are responsible for being the first point of contact for supporters, handling a wide range of enquiries via phone, email, web chat, social media and more. We are looking for enthusiastic and empathic individuals who put people living with or affected by Diabetes at the heart of everything we do. 

In this dynamic role, you’ll be at the forefront of capturing supporter data and feedback to help us identify trends and new ways of working. We also provide a self-empowerment support service so we can offer assistance to people affected directly, or indirectly by Diabetes in their time of need.