Clinics Administrator

Benefits:

• enhanced maternity, paternity and adoption leave, and shared parental pay
• family-friendly policies
• 8% employer pension contribution (Aviva) or opportunity to continue NHS pension
• free health cashback plan (Medicash): employee cover plus up to four dependent children
• 24/7 virtual GP access (UK registered), plus access to Best Doctors
• free, confidential employee assistance programme (Medicash)
• access to a wellbeing app
• flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*
• learning and development opportunities including bespoke training and access to LinkedIn Learning)
• commitment to employee health and wellbeing.
• we have a Menopause Friendly accreditation and are a Disability Confident employer

About Us

Every three minutes someone in the UK develops dementia: a progressive and complex condition that can be devastating for the whole family. One in two of us will be affected by dementia in our lifetime, either by caring for someone with the condition, developing it ourselves, or both.

Dementia UK is the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to have the best life possible, for as long as possible.

About the role

This is an exciting opportunity to join Dementia UK as a Clinics Administrator, providing administrative support to the Clinics team and the wider Delivered Services function.

Working closely with the Clinics Programme Lead and the Clinical Operations Support Manager within the Clinical Effectiveness team, the postholder will support the day-to-day running of various administrative processes and procedures, ensuring safe and effective service delivery to beneficiaries. This will involve liaising with both internal and external stakeholders as required.

As the first point of contact for all queries relating to the Clinics team via email, you will be responsible for the day-to-day administration of the online clinics featured on the Dementia UK website. You will set up and maintain online booking systems to support Delivered Services clinic programmes, which are currently undergoing significant expansion. The role will also involve booking travel, accommodation and venues for clinics and related activities, as well as completing finance processes in support of associated expenditure.

To succeed in this role, you will have demonstrable experience in administrative support roles and managing booking systems, be a clear and logical thinker, with experience in developing and implementing processes. You will be highly proficient in using Office 365 and able to produce high-quality documents, including complex reports and correspondence. Experience in project management and the use of project management software would also be an advantage.

If this sounds like you, join us in making a difference in the lives of those affected by dementia.

Please note, a job share can be considered for this position, split 50-50.

Our culture

In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.

Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute to and lead on our working groups around health and wellbeing, menopause, and equity, diversity and inclusion.

Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.

Dementia UK is a Disability Confident Employer.

This role will be subject to an Standard DBS check.

By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.

*Please note that any decision on flexible working is based on business needs 

When you apply for a job at Dementia UK, we will collect certain information about you to process your application and assess your suitability for the role. Further details can be found in our privacy notice.