Welfare Officer
Living with cystic fibrosis can bring extra costs, so we provide financial support including dedicated benefits advice and a range of welfare grants for people with cystic fibrosis and their families.
As Welfare Officer, you will:
- Be a first point of contact for people in financial need, providing income maximisation and signposting to internal and external information and support resources as appropriate.
- Work with the Trust’s Welfare & Rights Advisor to capture and analyse the reach and impact of our benefits advice service, gathering data and testimonials and creating and sharing reports.
- Provide one-to-one income maximisation to clients via phone, email and video calls
- Work as part of a small team providing holistic support to the CF community in the UK.
- Deliver a specialist student support service – providing information to people with cystic fibrosis entering further or higher education about their rights and the financial and practical support they can access – training can be provided for this aspect of the role.
The ideal candidate will bring experience of delivering income maximisation, either in a paid or voluntary capacity, and an empathetic, non-judgmental and empowering approach.
This is an opportunity to join a small, friendly team focused on making a real difference to the lives of people with cystic fibrosis and is a critical role within our Information, Support & Programmes team, helping us to ensure we can provide access to long-term, sustainable financial support for people affected by cystic fibrosis so they can look after their health and live the life they want.
The Cystic Fibrosis Trust aims to be an inclusive workplace where everyone belongs, can be themselves and achieve their full potential. We want to attract, develop, and retain staff with different backgrounds, experiences and perspectives; particularly people who have cystic fibrosis; people who identify as being from an ethnic minority group, as LGBTQ+ and people with disabilities.
It is our policy not to discriminate against any person because of their age, gender reassignment, being married or in a civil partnership, being pregnant or on maternity leave, disability (physical and mental), race including colour, nationality, ethnic or national origin, religion or belief (including lack of belief), sex, sexual orientation or union membership.
Salary: £8,700 pro-rata (£29,000 FTE) plus either £450 Home Allowance per year or £3,000 London Weighting pro-rata per year
Hours: 10.5
We also offer a range of benefits including flexible working, healthcare cash plan, pension, and more.
Closing date for completed applications is 5pm on Monday 29th July 2024.
First interviews expected on Tuesday 6th August 2024.
Second interviews expected on Friday 16th August 2024.
We reserve the right to bring forward the closing date if necessary. Therefore, if you are interested in this role, please submit your application as early as possible.
NO AGENCIES PLEASE.
How to apply
Please note: you will need to have the right to work in the UK before starting work for us and we will check this
Please see the job description for more information on the role. If you would like to discuss the role before applying, please contact us.
To apply, please select 'Apply Now' and complete our application form and equal opportunities form.
REF-215 326
