Housing First Peer Support Worker

Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

This role offers an exciting opportunity to join our London Wide service as a member of Crisis’ Housing First team. Working across London the team delivers person-centred, flexible, open-ended packages of support, advice and assistance to people who are/have been homeless for many years and who have been multiply excluded from services.  

Location: Based at Crisis Skylight London, 50 – 52 Commercial Street, E1 6LT with a possibility to work from home in line with Crisis’ Hybrid Working Policy. This role would require you to travel around London doing outreach.  

About the role 

As a Housing First Peer Support Worker will deliver high quality peer support in line with Housing First principles. You will establish open and trusting relationships with people who are and have been homeless, enabling them to access and sustain accommodation and enable exercise choice and control over their lives.  

About you 

To be successful in this role you will be able to deliver non-judgmental, peer support using your own lived experience of substance use and/or alcohol dependency to support and empower people with long histories of homelessness and who are multiply excluded. 

We are looking for someone who’s values and behaviours align with Housing First’s key principles and can work in a non-judgemental way. You will understand how traumatic experiences can impact a person’s wellbeing and will support members to focus on their strengths, goals, and aspirations.  

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds. 

Working at Crisis 

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.  

As a member of the team, you will have access to a wide range of employee benefits including: 

• A competitive salary. Please note, our salaries are fixed to counter inequity and we do not negotiate at offer stage.
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy. 
• Pension scheme with an employer contribution of 8.5% 
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave. 
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Flexible working around the core hours 10am-4pm 
• Wellbeing Leave to be used flexibly 
• And more! (Full list of benefits available on website) 

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career. 

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply? 

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 12 January 2025 23:55

Interview date and location: Wednesday 22 January 2025 in person at Crisis Skylight London, 50 – 52 Commercial Street, E1 6LT

Can I use Artificial Intelligence (AI) technology for my application?
We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success. We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too.