Head of Strategy

Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it. 

Location: Based in London, working from home is an option in line with Crisis’ homeworking policy. This role is required to be in the office for a minimum of one day a week. This role will also require periodic travel to other Crisis locations in the UK.

About the role 

Crisis is looking for a Head of Strategy to drive and facilitate the execution of Crisis’ bold 10-year strategy, launched in June 2024. In this new role, you'll be at the heart of our mission to end homelessness. Reporting to the Chief Operating Officer, you will work alongside the CEO and Senior Leadership Team (SLT) and lead a passionate and driven team, to unlock and drive change to achieve our new, ambitious strategy.

In this role you will translate strategy into delivery by being responsible for developing our strategic plans, bringing the focus and clarity needed to end homelessness in the next 10 years. You and your team will support Crisis to be clear on our strategic priorities, be able to implement their delivery, and enable us to track the impact we look to achieve.

By working across all teams, with a strong collaborative and facilitative approach, you will act as a critical friend, ensuring we are meeting out strategic objectives with curiosity, challenge, and an innovative mindset.

This is a varied, dynamic, and fulfilling role! A new opportunity to influence and enable ambitious change. We encourage anyone to apply who believes they have the skills needed to bring this new role to life.  

About you 

• An inspiring leader, experienced in bringing together teams and colleagues for meaningful collaborative work at all levels and drive strategic initiatives.
• Confident and comfortable in providing challenge to the status quo.
• An excellent communicator, being able to influence change at all levels of the organisation.
• An experienced strategic professional, with strengths in providing the right structure and rigor to enable delivery.
• Committed to our values: bold, impactful, collaborative, and equitable.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.  

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.  

Working at Crisis  

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.  

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.   

As a member of the team, you will have access to a wide range of employee benefits including:  

• A competitive salary. Please note, our salaries are fixed to counter inequity, and we do not negotiate at offer stage. 
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.  
• Pension scheme with an employer contribution of 8.5%  
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.   
• Enhanced maternity, paternity, shared parental, and adoption pay. 
• Flexible working around the core hours 10am-4pm  
• Wellbeing Leave to be used flexibly and more! (Full list of benefits available on website)  

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.  

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.  

How do I apply? 

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.  

Closing date: Sunday 12 January 2025 23:55  

Interview date and location: Tuesday 21 January 2025 in person at Universal House, Wentworth Street, E1

Interview process: Competency, scenario and value-based interview and a situational assessment task.  

Can I use Artificial Intelligence (AI) technology for my application? 

We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success. We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too.