Christmas Warehouse Operative

About us

Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.

Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Contract duration: Fixed Term Contract until end of January 2025.

Hours: 35 per week (some out of office hours required including Christmas Eve and Christmas Day, time off in lieu will be given in accordance with Crisis’ Flexible Working Policy)

Location: Crisis Skylight Newcastle, City House, City Rd, NE1 2AF, with occasional travel throughout the Northeast required to collect and distribute donations.

About the role

As the Christmas Warehouse Operative, you will work with the Volunteer & Involvement Lead and Event Coordinator, taking a lead role in managing the Christmas warehouse operations. You will work alongside a team of volunteers to sort donations and organise gift hampers. You will be responsible for driving a van to collect donations and goods across the Northeast, and effectively coordinating and managing donations.

You will also be responsible for supporting the team with administration and resourcing, and training volunteers who manage the safe delivery of the Crisis at Christmas event.

About you

To be successful in this role, you will be committed to ending homelessness and:

• Hold a full and valid UK/EU driver’s licence (max of 3 points)
• Have strong time management and organisational skills with the ability to work well both as part of a team and on your own initiative. 
• Have experience of working with volunteers in a supervisory capacity.
• Have experience in warehousing / logistics
• Have strong leadership skills with the ability to motivate others and experience of leading and coordinating a diverse team of people.
• Have demonstrable knowledge of Health and Safety legislation, compliance, and good practice.
• Have good attention to detail and the ability to keep accurate records.
• Have commitment to Crisis’ purpose and values including equality and social inclusion.
• Have IT skills and experience of using Microsoft Office software, in particular, Word and Excel.

You may have experience in administration or donation coordination. 

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds. 

Working at Crisis 

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.  

As a member of the team, you will have access to a wide range of employee benefits including: 

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy. 
• Pension scheme with an employer contribution of 8.5% 
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave. 
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Flexible working around the core hours 10am-4pm 
• Wellbeing Leave to be used flexibly And more! (Full list of benefits available on website) 

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career. 

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 13 October 2024 23:55

Interview date and location: Tuesday 22 October 2024 at Crisis Skylight Newcastle, City House, City Rd, NE1 2AF

Can I use Artificial Intelligence (AI) technology for my application?

We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success. We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too.