Philanthropy Administrator

Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it. 

About the role 
The Philanthropy Administrator sits within the Philanthropy Team, who work with supporters who are giving anything from £5,000 upwards to Crisis. They can be individuals or couples and often support many different areas of our work, both financially and non-financially. As a team we are a friendly, innovative, creative, collaborative team and, whilst we have an ambitious income target this year, we are bold in our ambitions for growth. We are always up for trying new things, taking a few risks and learning from when things fail. Our ultimate goal is to enable our donors support to be as impactful as possible and inspire their loyalty and longevity of support.  

The Philanthropy Administrator role is very varied, and there will be opportunities to get involved in lots of areas of the team's work. Whilst the role is predominantly focussed on providing administrative support to the team, mainly around monitoring donations and managing external inboxes and communicating with supporters through this. The successful candidate will also manage our prospect pipeline, lead on the creation of our monthly donor newsletter, support in the planning of high value events, appeals and donor meetings, develop the Philanthropy webpage and much much more.  

About you 

We are looking for someone who…  

• Has great verbal and written communications skills, loves creative writing and has an ability to tailor communications to different audiences 

• Enjoys interacting with lots of different kinds of people, has great initiative, a critical eye, and keen attention to detail 

• Has good numeracy skills, an understanding of finance processes, experience using Microsoft packages, Customer Relationship Management databases (CRM’S) and ability to learn new software 

• Has experience of supporting a busy team who are managing multiple projects, meeting deadlines. 

• Is passionate about social injustice, believes in an equitable society and is excited to support us in our mission of ending homelessness  

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.  

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.  

Working at Crisis  

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.  

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.   

As a member of the team, you will have access to a wide range of employee benefits including:  

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.  

• Pension scheme with an employer contribution of 8.5%  

• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.   

• Enhanced maternity, paternity, shared parental, and adoption pay. 

• Flexible working around the core hours 10am-4pm  

• Wellbeing Leave to be used flexibly And more! (Full list of benefits available on website)  

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.  

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.  

How do I apply? 

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.  

Closing date: Sunday 22nd September 2024 23:55  

Can I use Artificial Intelligence (AI) technology for my application?

We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success.  We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too.

Accessibility  

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.  

 
Registered Charity Numbers: E&W1082947, SC040094