Housing First Team Leader

Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Location:  Crisis Skylight London, 50 – 52 Commercial Street, E1 6LT, with some working from home in line with Crisis’ hybrid working policy and some travel across London

Contract: Fixed term contract until 14th November 2025

About the role

The Housing First Team at Crisis offers open-ended, flexible, and intensive support to people who are multiply disadvantaged. As a Team Leader, you will take a person-led, holistic, and trauma-informed approach to the support of members and provide effective line management to Housing First coaches in line with Housing First principles. We take a bold approach to supporting people and the role involves empowering staff to work within a risk-aware but not risk-averse culture, to maximise safety and opportunities.

You will collaborate with colleagues and support the Housing First Manager to build relationships with key stakeholders including voluntary sector and local authority partners. You will also support the Housing First Manager to measure our impact and continuously evaluate our fidelity to the Housing First principles.

About you

To be successful in this role you will have initiative and knowledge of Housing First and Housing Led approaches and their role in systems change across homelessness services.

You’ll have the ability to lead by example, inspire and support a multi-disciplinary team working with people with complex and enduring needs.

You’ll have experience of developing external and internal partnerships to gain the most positive outcome for people using the service.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds. 

Working at Crisis 

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.  

As a member of the team, you will have access to a wide range of employee benefits including: 

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy. 
• Pension scheme with an employer contribution of 8.5% 
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave. 
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Flexible working around the core hours 10am-4pm 
• Wellbeing Leave to be used flexibly And more! (Full list of benefits available on website) 

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career. 

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 22nd September 2024 23:55

Interviews will take place on Tuesday 1st October at 50-52 Commercial Street, London, E1 6LT  

Accessibility 

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help. 

Registered Charity Numbers: E&W1082947, SC040094