International Volunteering Manager

About Concordia

Concordia exists to promote and build international peace and equality. We do this through cross cultural work and volunteer placements.

Between 1943-2024, Concordia supported an estimated three-quarters of a million people to take part in activities and projects that support communities both in the UK and across the globe. Whether bringing people from overseas to the UK, or sending UK citizens abroad, we aim to provide life-changing opportunities.

Today, we continue to place international workers on UK farms to carry out a range of seasonal work, as well as helping to bring in harvests and feed the nation while enabling prosperity for the communities of workers back home. We also facilitate volunteer placements, for individuals and groups, specialising in international and cross-cultural exchange.

International Volunteering Manager

We’re looking for a dynamic International Volunteering Manager to shape and expand our global volunteer programmes.

Location: Office, hybrid or home-based, dependent on the right candidate, with potential travel nationally & internationally

Hours of work: Permanent, FTE, 35 hours per week. It is also expected that the post-holder will fulfil any occasional additional duties during evenings and weekends as required and work flexibly to do so.

In this role, you’ll:

• Maintain, review and develop current Concordia International volunteering and group programmes and partnerships.
• Develop & enhance our international volunteering and group programmes, proactively identifying and securing new overseas partnerships and opportunities for hosting individuals and groups, driving progress towards ambitious targets.
• Actively identify and secure new partnerships and opportunities for hosting individuals and groups, including exploring innovative avenues such as participation in trade fairs, networking events, and collaborative initiatives to expand programme reach and impact. To ensure the creative promotion of inclusive and appealing volunteering opportunities to a wide audience.
• Recruit, train and manage voluntary coordinators for delivery at our overseas volunteering projects.
• Establish effective and proportionate user-led processes to ensure the smooth administration and induction of new volunteers.
• Ensure effective monitoring and evaluation systems are in place and to ensure regular summary reports of impact and statistics.
• Provide clear information, support and advice for all volunteers travelling overseas.
• Develop and maintain good working relationships with colleagues and other stakeholders, local and international.
• Coordinate delivery within budget.
• Work with the senior team to ensure financial sustainability of programmes and responsiveness to new project and funding opportunities.
• Deliver or commission volunteer training as required.
• Input and manage personal and sensitive data, keeping all individual records up to date.
• Work according to all Concordia’s policies, including data protection, health and safety, equity, diversity and inclusion and safeguarding.
• Be available to work evenings, weekends and residentials as and when required.
• Be a team player working cohesively with Concordia staff, volunteers and supporters.
• Undertake duties and provide support to the Operations Director on other tasks and activities as needed. To establish and maintain processes that ensure clarity, professionalism, and consistency in all aspects of international volunteering and group placements.
• Work collaboratively with and provide support to the Volunteer Programmes Manager as needed.
• Collect and analyse feedback to ensure satisfaction, facilitate impact reporting, and identify key learnings.
• Collaborate with other departments to develop a resource bank and create new opportunities for programme growth and development.

We’re seeking an organised, creative, and proactive individual with a passion for partnership & business development, strong administrative skills, and the ability to inspire others. If you’re ready to make a difference and grow our international reach, we’d love to hear from you.

Closing date for applications: 28 March 2025

Due to the high volume of applications, only shortlisted candidates will be contacted. If you have not heard from us by 18 April, please assume that your application has not been successful on this occasion.