Compliance / Quality Jobs

Safer London works with some of the capital's most vulnerable and hard-to-reach children and young people, supporting them within the context of their lives and environments to build resilience and find their way through: we see their potential and help them to achieve it.

You are someone with the expertise and knowledge to provide inspirational leadership, to champion Safer London’s values, and to ensure that the voice of the children and young people we work with is heard and listened to, and that their needs inform everything we do and how we do it.

You are committed to creating and sustaining a supportive, empathetic and inclusive organisational culture for both those who work for Safer London and those we work with. Working closely with the Board of Trustees and the Senior Leadership Team, you will be responsible for developing and implementing the organisation’s long-term strategy, budget and business plans, bringing creative ideas and new approaches to the table.

You bring experience of partnership or multi-agency working and a solutions-focused approach to supporting, motivating and engaging employees, volunteers, beneficiaries and existing and prospective funders.

The basics

Location: Agile with regular travel around London and time in Safer London’s Southwark office

Contract: Permanent (subject to funding)

Hours: 32 hours per week (Safer London is a 4 day/32 hour working week organisation)

Starting salary: £85,000, rising to £104,500

Project Officer (Quality Networks and Accreditation Projects)
£28,304 - £30,886 pa, plus excellent benefits
London (including flexible working)

The College Centre for Quality Improvement (CCQI) works with mental health services to assess and improve the quality of care they provide. We work with more than 90 per cent of mental health service providers in the UK and focus on four key areas: quality networks, accreditation, national clinical audits, and research and evaluation.

Visit our website to find out more about The College Centre for Quality Improvement.

This is an exciting opportunity for someone looking for a career in quality improvement or health service development. You will work in a dynamic team supporting a national network(s) of front-line mental health services, interacting with clinicians, patients, and their carers to improve these services.

This role will support the following networks:

- Quality Network of Forensic Mental Health Services (QNFMHS)

- Quality Network of Prison Mental Health Services (QNPMHS)

- Quality Network of Psychiatric Intensive Care Units (QNPICU)

The successful candidate will oversee data collection from clinical services to benchmark against quality standards, arrange and attend face-to-face and/or virtual visits to mental health services across the UK, organise events and deliver training as well as writing reports and other administrative tasks.

The College values a diverse workforce and welcomes applications from all sections of the community, reflecting the population it serves.

We are committed to building and maintaining an inclusive and supportive culture, a place where we can all be ourselves and succeed on merit. We aim to promote a more inclusive environment, which attracts all candidates and signals our commitment to celebrate and promote diversity.

We will provide appropriate reasonable adjustments for candidates who may have a disability.

We only recruit the best and in return for your commitment the College offers an attractive salary and benefits.

We operate a hybrid working model of onsite and working from home/remote, which helps to ensure a flexible work life balance.

We welcome applications from all sections of the Community. 

The Royal College of Psychiatrists is the professional membership body for psychiatrists and promotes excellent care for people with mental illness. It has 19,000 members and engages with government and the media as the leading voice of the UK’s mental health services. The College is a values-based organisation and, in 2019, was named Charity of the Year in the European Diversity Awards.

Closing date: 10 February 2025
Interviews: 27 February 2025

The Nature Recovery Team at Norfolk Wildlife Trust are seeking to hire for 3 exciting roles to support our expanding team. These roles include Wilder Landscapes Manager, Wilder Landscapes Advisor and Ponds Officer.

Nature Recovery Team
Location: Norfolk Wildlife Trust, Thorpe Road, Norwich, NR1 + Norfolk Travel may be required.
Duration: Each role is 5 days (35 hours) per week - Part-time and job share applications welcomed.

1. Wilder Landscapes Manager - £35,963 - £40,440 per annum
2. Wilder Landscapes Adviser - £25,553 - £28,146 per annum
3. Ponds Officer - £25,553 - £28,146 per annum

About Us

Norfolk Wildlife Trust is the county’s largest environmental charity, working for the protection and enhancement of Norfolk’s wildlife and wild places. We protect and restore our county's wild spaces by managing our nature reserves, working in partnership throughout the landscape and inspiring people to enjoy and care for Norfolk's nature through projects, education activities, events and campaigns.

This is an exciting time for Norfolk Wildlife Trust. Wildlife needs us now, more than ever. And changes are afoot that will help us do more for wildlife right across the landscape. Wildlife needs bigger, better and more connected places to live. And policies are beginning to change in our favour. There are new funding streams in biodiversity, carbon, nutrients and water. And there are new sources of income from businesses. This, coupled with a growing public understanding of the value of nature means that there are many new opportunities for nature’s recovery in Norfolk.

We have bold ambitions to harness these changes. In addition to managing over 60 sites for wildlife, we are building a Nature Recovery team, who will achieve sustainable nature recovery at scale across Norfolk.

About the Nature Recovery Team

Our Nature Recovery Team will protect and recover biodiversity on land and at sea, increase the area of land managed and restored for nature across Norfolk and connect wild spaces for nature’s recovery.

To achieve this, we will work alongside a wide variety of landowners, businesses, conservation organisations, town planners, funders and communities.

And this is where you come in!

About You

We are looking for people to fill a variety of roles, at a range of levels. You might be ready to take the next step in your career or be looking for a more senior role.

Wildlife and people are at the heart of what we do. You will combine conservation expertise with pragmatism.

You are skilled in seeing areas of mutual benefit and experienced at influencing others to benefit our wildlife. Vitally, you are a great communicator and enjoy working in partnership.

We are values-led and work with integrity: how we do things is just as important as what we do.

We know that we can secure a thriving world for future generations that offers a stable climate, clean water, abundant food, health and happiness.

Will you join us?

Closing date for applications is 17th February 2025.
Interviews are likely to be in the week beginning 3rd March 2025.

Thank you for your interest in the Trust, and good luck with your application.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

No agencies please.

This is an incredible opportunity for an experienced finance professional to join our small, independent charity, which has a successful record of income generation over the last 5 years. We are creating a new excecutive team to support our experienced CEO, so this is an exciting time to join the team. Please see the pack for full details. 

Role: Warehouse Manager

Salary: £30,000 per annum (gross) FTE
Contract: Fixed term 1 year, 52 weeks per year
Hours: 35 hours per week, core hours 09.30-16.30
Location: Multiple Sites Lewisham & Greenwich
Reports to: Head of Operations
Direct Reports: None
DBS Check: Required

About MammaKind

MammaKind alleviates hardship for mums with young children living in poverty across Greenwich, Lewisham, Bromley, and Bexley. We gather new and pre-loved donations of clothing, toiletries, and equipment, distributing them through a network of over 100 referral partners, including NHS professionals, local councils, and charities. In 2023, we supported 2,677 individuals, including 1,519 children across 917 families with donations valued at £809,854.

Driven by a dedicated group of parent volunteers focused on reducing child poverty, MammaKind envisions a capital where every child has access to the essential items necessary for thriving.

Purpose of Role

Regifting pre-loved and new baby equipment, clothes, and toys to families in poverty is at the heart of what we do.

The warehouse manager plays a pivotal role managing the warehouse and volunteers to streamline the donation process, ensuring safety, compliance, and effective stock management from donation intake to distribution. Working towards our overall organisational goals of supporting as many children as possible.

Key Tasks and Accountabilities

Warehouse management:

· Warehouse layout and organisation, to ensure that the donation and referral process is as efficient as possible. 

· Keeping the warehouse clean and tidy and compliant with health & safety legislation.

· Responsible for adherence to agreed Health & Safety policy in the warehouse, including responsibility for volunteer health & safety induction and their safety whilst on site.

· Managing warehouse budget (cleaning, maintenance) and contractor liaison for maintenance issues.

· Responsible for facilities management and one of the designated key holders for the warehouse.

· Expected to be based in the warehouse 5 days per week between 09.30 and 16.30.

Stock management.

· Ownership of the lifecycle of MammaKind’s stock from start to finish.

· Directing strategy for donations and targeted donation drives/providing guidance to social media channels to ensure that we are trying to obtain the goods we need and not those we don’t.

· Managing incoming donations (which arrive in volatile quantities): checking donated equipment. Ensuring the quality and compliance of donations meets MammaKind’s high standard.

· Liaison with Referrals Manager to ensure that warehouse is appropriately stocked for forthcoming referrals.

· Keeping records of stock levels to ensure that stock of particular items does not fall too low or rise too high.

· Buying of stock to replenish essentials (including collection of stock from suppliers), managing to agreed budgets.

· Download and print manuals for items to be sent to clients, creating instructions where no instructions are available online.

• Driving a delivery van to and from multiple sites moving equipment and stock. Unload and loading delivery van, sorting and placing items on to racks, and shelves and using trollies to move kit around.
• On occasion delivering referrals to referral partners and emergency referrals.

Volunteer Management

· Weekly co-ordination of volunteers for warehouse sessions (sorting and creating bundles for clients).

· Planning and organisation of volunteer sessions in terms of task management (to ensure stock levels are optimally maintained).

· Manage volunteers, ensuring they understand tasks, work to the standard of their training and to MammaKind’s standards. Serve as the point of contact for volunteer queries during sessions.

· Manage volunteer drivers with loading and despatch schedules such as arranging collections of donations and refuse centre trips.

· Coordinate with the Referral Manager and Head of Operations to manage stock levels. Using Salesforce data to determine core stock levels.

Operational Support:

· Actively foster an inclusive and supportive workplace culture in line with MammaKind’s values.

· Provide reports of donations to the Head of Operations and collaborate closely to refine and enhance processes as needed.

· Work closely with the Referral Manager & Head of Operations to ensure the smooth running of weekly activities, to ensure any priorities for that week are completed and any outstanding tasks are communicated to the Head of Operations.

· Monthly reporting against budget to Head of Operations.

· Represent MammaKind at community events as needed, including occasional Saturday Big Sorts.

What we are looking for:

· We are looking for a highly motivated person to join our team, someone who has a proven track record of taking ownership

· Excellent at juggling multiple competing tasks and still deliver on time

· A strong eye for detail and a great team member

· Able to work autonomously and manage others but also work as part of an effective team

· A knowledge of and passion for our work

· A passion for tackling child poverty and the role we can play in that

· Honesty, integrity and a strong commitment to our values

Essential

· Warehouse management or logistics management or onsite retail management work experience

· Full driving licence

· Experience of inventory management software and systems

· Microsoft Office 365 skills (Outlook, Excel, Word)

· Excellent communication skills – both written and oral

Desirable but not essential

• Experience of working with volunteers or volunteering

• Experience setting up a warehouse or retail operation

• Experience (direct or indirect) of living in poverty

• Knowledge of Salesforce

What we can offer

· Salary and pension: The salary for this role is £30,000 per annum FTE (gross). If eligible, we will match your contributions by 4% on pensions

· Annual Leave: 25 days plus bank holidays

· Hours of Work: 35 hours per week, with core hours 09.30-16.30

· Location: Between Lewisham and Greenwich site

· Contract: This is a fixed term 12-month contract, starting as soon as possible. You will have a probation period of 3 months

Application Process

All applicants must have the right to work in the UK.

Please note that this position will require a DBS check.

If you need additional support with your application or interview process, then please do let us know what you need and where we can help make this accessible.

To apply, we would like you to complete this online application form by 5pm on 31st  January 2025. Here, you’ll be able to attach a CV.

Key dates

· Submission of application: 9am on 31st January 2025

All applications will be assessed on the match to the experience and skills set out here.

· First round interview 11th February 2025

This will be a competency-based interview with two members of the MammaKind team. We will confirm who you’ll be meeting as well as the location when this interview is arranged.

· Second round interview: 24th February 2025

This will be a competency-based interview with two members of the MammaKind team. We will confirm who you’ll be meeting as well as the location when this interview is arranged.

Do you want to support people with mental health issues? Are you calm, non-judgemental and able to work effectively with people experiencing distress?

Can you demonstrate our values of Hope, Together, Courage and Responsive and want to be part of our mission to create opportunities for individuals to make choices, find their own solutions, build resilience and manage their whole life and wellbeing?

If the answer to all of these is yes, we want to hear from you.

Community Outreach Worker
Reference: 254
Salary: £25,000 - £26,000 per annum per annum incl. Outer London Weighting (OLW)
In addition, this role will have a yearly staff retention bonus of up to £2106 (This payment is allocated at the discretion of HMN).
Hours: 37.5 hours per week (Monday-Friday, 9am-5pm)
Contract: 1 year
Reports to: Complex Needs Housing Team Leader
Working base: Flexible to one of our seven Wellbeing Centres across Hertfordshire, dependent on location.

About the Service

This is a pilot working as a Multi-Disciplinary Team (MDT) with housing teams and Drug and Alcohol Services across District and Borough councils. These teams will be working with individuals who are presenting as homeless and have a number of Complex Needs.

Purpose of Post

Providing advice, information, onward referral and holistic support to clients who are experiencing mental ill health or need support with their mental wellbeing. These will be clients who are presenting to District and Borough councils as homeless and need intervention and support with their mental health and remain a source of independent support for all clients. Ensure that the safety and wellbeing of the client is monitored and reviewed regularly and that a person centred recovery orientated and trauma informed approach is embedded approach in all aspects of the roles.

Service Objectives

• To improve the mental wellbeing of people experiencing mental ill health.
• To increase early access to help for people experiencing mental ill health in, by providing a clear and effective pathway to services provided by Herts Mind Network and other third sector and statutory providers.
• To contribute to an improvement in individual mental wellbeing.
• To remain a source of independent support for all clients.
• To reduce the use of police, ASB, tenancy enforcement, housing needs and environmental health services by clients whose primary need is related to mental ill health.
• To reduce the use of crisis services by people experiencing mental ill health without positive outcomes for the individual.
• To provide an assertive outreach approach for clients who are in crisis and/ or those that may have complex or multiple needs.
• To work collaboratively within an MDT consisting of CGL, District and Borough councils, housing teams and other professionals.

We offer:

• Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
• An additional day of leave each year for your birthday following completion of probation period.
• Ongoing training relevant to your role.
• An Employee Assistance Programme.
• Eligibility for blue light card.
• Health cover (after 6 months employment) - compensation payment for Optical, Dental, Chiropody and Therapy Treatments.

Being able to drive and having access to your own vehicle is essential for this role.

Closing date for receipt of applications is Monday 17th February at 5pm.
Interviews will be held on a rolling basis.
Please note: we reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Interested? 

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. 

Equal Opportunities 
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.

No agencies please.

Muslim Charities Forum (MCF) is the UK network for British Muslim charities working for social good in the UK and internationally. Through our network of almost 300 charitable organisations, we aim to collectively build a more accountable, transparent and efficient British Muslim charitable sector, to improve our ability—both as individual organisations and as a sector—to contribute to a more just and sustainable world.

Along with our member organisations, we work with a wider network of partners that includes non-member NGOs, regulatory bodies, civil society partners and the academia.

Sector and Capacity Development Manager

MCF has a small, diverse team, but our impact is far-reaching. The Sector and Capacity Development Manager will play an important role in supporting members and the wider British Muslim charity sector, reporting and working directly with the CEO. This is an exciting opportunity to join us on our long-term programme of sector improvement support and development, building the future for British Muslim-led charities to grow and flourish. 

As our Sector and Capacity Development Manager, you will be responsible for managing change management, organisational development and capacity building support to the voluntary, community and third sector in 4 core areas including governance, organisational development, volunteering and fundraising.

You will also be responsible for coordinating and over-seeing advice and guidance to groups around these topics, ensuring that they are informed of the regulatory and legal information necessary, encouraging full compliance with legislation through a designed health-check framework. You will be supported by the wider MCF team as well as trusted external partners and specialists. The aim of the role is to support the broader work of MCF in developing a strong Muslim-led charity sector, including delivery of workshops and policy development relevant to the speciality areas connected with this post.

If you have a passion for creating systemic change, organisational support, innovative solutions and a strong knowledge and experience of the challenges impacting UK Muslim-led charities and the communities that they serve, we would love to receive your application. 

Role:      Finance Manager

Salary:    £38.000

Location:    Work remotely 

Status:  Full time (35 hours per week) permanent. 

Part time will be considered 4 days per week minimum

Reports to:    Executive Director

     Treasurer

Start date:             ASAP

Closing Date for Applications: Sunday the 9th of February

Online finance test: Friday the 14th of February

Online interviews: Thursday the 20th of February

About Children Change Colombia

Children Change Colombia is a UK registered charity with 33 years' experience in defending children's rights in Colombia. Today we are the UK's largest charity working exclusively in Colombia. We work with children whose rights to a safe, happy childhood, and a fulfilling future, are threatened by poverty, inequality and violence. We work with the children most at risk, to keep them safe and defend their rights in the long term, to tackle neglected issues that few others address and to strengthen children's organisations.

Through local partnerships, we currently work on three neglected issues:

• Sexual and gender-based violence 

• Access to education

• Forced recruitment into armed groups and reintegration into society

We believe that, with knowledge of their rights and the confidence to assert them, children can transform their own lives, their communities and Colombia itself.

We are a small and lively organisation and you will quickly become an essential part of our friendly team, involved in all areas of discussion and supporting the many areas of our work. Since 2020, we have tripled the number of beneficiaries and doubled our number of projects, geographical areas of work, and annual income —all while keeping administrative costs low.

In 2024 alone, our programs positively impacted the lives of 4,320 children and 1,920 adults in Colombia, plus 126 children from London, and their families. We also conducted three workshops with our local partners - online and in person - as part of our capacity-building programme. In 2024 we supported 7 local grassroots organisations with 11 different projects.

Purpose of the role:

• To keep the Executive Director and Trustees informed on the charity’s financial status through the production of management accounts and other financial reports 

• To introduce and supervise the implementation of systems, procedures and controls to ensure the smooth running of the charity’s finances and maximise accountability.

• To ensure that Children Change Colombia complies with its statutory obligations – specifically those relating to Charity Commission, Companie House and Inland Revenue.

• To work closely with the Executive Director to help run CCC.

Key Financial responsibilities

UK Finance:

• Prepare annual consolidated statutory accounts, guaranteeing compliance with SORP requirements, liaising with external examiners, consolidating with Colombian accounts.

• Prepare monthly management accounts, regular analytical reports on budget performance and cash flow forecasts for Executive Director (ED), Trustees and Treasurer at Finance Committee meetings, highlighting any specific areas of concern.

• Attend Finance Committee and Board meetings.

• Check and authorise bank payments and transfers in the UK office.

• Data input into Quickbooks of all accounting transactions, monthly reconciliation of 10 UK bank accounts, plus all balance sheet accounts. Keep the chart of accounts up-to-date, create new income or expenditure accounts and restricted funds when necessary, and ensure these correspond correctly with live projects.

• Run the monthly payroll & pension process.

• Maintain procedures and financial controls, ensuring their compliance with Charity Commission and Companies House guidelines and guaranteeing their application by Fundraising and Project Management teams.

• Coordinate production of the annual income and expenditure budgets (full budget and unrestricted budget). Enter these onto Quickbooks, to allow Actuals v Budget reports to be run from Quickbooks. Also create a mid-year re-forecast.

• Process grant transfers to the Colombia Office, to ensure project funds and Colombian operating costs are cash flowed in a timely manner.

• Oversee financial reporting for statutory and large funding sources.

• Prepare and submit Gift-Aid returns. Enter Gift Aid declarations onto the database.

• Update Finance Manuals for the London office and the Colombia Office annually.

• Provide guidance and financial information as requested by all.

• Liaise with Programmes regarding our partners & their accounts i.e. their financial health.

• Assist with funding applications, project budgets & financial reporting to funders.

• Download and code monthly fundraising reports for all online income platforms (including CAF, Donorbox, JustGiving, Benevity, Stewardship, Facebook) and Payroll Giving platforms (including Charitable Giving, Charities Trust). Code into Quickbooks.

• Process all cheques received into the office by scanning, coding and depositing into the bank; and compile a list of donors to be thanked.

• Maintain the list of Major Donors.

• Maintain the Newsletter income analysis document.

• Annually recalculate the Reserves traffic light values for monitoring unrestricted reserves.

• Monitor Treasury management under the approval of the Treasurer, manage savings accounts, open new savings accounts when needed, ensure funds are held within the Financial Services Compensation Scheme safety levels.

Colombia Finance

• In collaboration with JGS (our Colombian accounting firm) process and approve all Colombian payments to partners, suppliers, core staff and project staff.

• Ensure supporting documents are provided for all Colombian expenditure and file on the drive accordingly.

• Enter all Colombian financial transactions onto Quickbooks using the correct exchange rates, and ensure details match those recorded by JGS in Siigo Nube.

• Monitor expenditure in Colombia against the Colombia office budget and project budgets.

• Reconcile 2 Colombian Bank accounts and 1 Colombian credit card on a monthly basis.

• Consolidate Colombian annual accounts into CCC’s UK consolidated annual accounts.

• Check the  Fundraising Grants Tracker monthly to ensure the project funds match the information recorded on Quickbooks.

• Lead a monthly meeting to ensure all staff  are aligned with the latest project details.

Key Governance responsibilities:

• Keep Charity Commission and Companies House records updated and ensure that annual accounts and annual returns are submitted on time.

• Inform Charity Commission and Companies House of any changes to constitution or Trustee membership. 

• Ensure CCC complies with Inland Revenue requirements and the Colombia equivalent.

• Ensure CCC’s insurance policies are renewed and reviewed annually on time. And that all projects are correctly covered by liability insurance.

• Ensure CCC remains up to date in meeting its obligations set by the Pensions Regulator.

• Support maintaining the financial aspects of the Risk Register.

• Renew the annual Microsoft Office and Antivirus subscriptions, providing links to all relevant staff.

• Monitor the info@childrenchangecolombia account, forward emails to relevant staff.

• Write Finance Committee minutes after each meeting.

Key HR responsibilities:

• Ensure staff understand their choices regarding pension deductions.

• Calculate entitlements and set up the annual leave chart annually.

• Calculate annual salaries based on pay rises or changes approved by the Finance Committee.

• Send expense claim & DBS information to new Interns, and pay their monthly expenses.

• Support updating HR policies.

• Run DBS checks for all staff, Trustees and volunteers, making sure these are renewed every 3 years, and keeping records of these.

Person Specification:

Essential

• A professional accounting qualification and- or finance experience

• Experience working in the Charity Sector ideally International Development

• A sound understanding of the need to differentiate between unrestricted and restricted funds

• Proven experience of using computerised accounting systems

• Experienced leading on the budgeting and forecasting process

• Experience of working in a cross-cultural environment

• Good IT skills, including proficiency in MS Word and Excel

• Accuracy and attention to detail, as well as the ability to maintain a management and strategic overview of the finance function

• Great interpersonal and communication skills

• Empathy with the aims and objectives of our organisation

• Ability to use QuickBooks or similar accounting software

Desirable

• Basic Spanish - spoken and written. We can offer Spanish lessons.

• Ability to use Civi CRM Database

Application Process

To apply please send your CV (2 pages max) and a short cover letter (1 page max) to Executive Director, Angela Carreno. In the cover letter please state clearly why you want this role and the skills and experience you possess relevant to this post and how you meet the person specification.

We will acknowledge all applications, but to minimise administrative costs we cannot provide feedback if you are not preselected for an interview.

Children Change Colombia is committed to equality of opportunity and to non-discrimination for all applicants and employees, and we seek to ensure we achieve diversity in our workforce regardless of gender, race, religious beliefs, nationality, ethnic/national origin, sexual orientation, age, marital status or disability. We particularly encourage applications from people with diverse Sexual Orientation and Gender Identity (SOGI), as well as Black, Asian and Minority Ethnic (BAME) candidates and people with disabilities. Diversity is not just a legal requirement for us, but the value found in our differences adds enormously to our work and enriches our lives.

Lead Surveyor (Repairs & Maintenance)
Location: Birmingham & Surrounding Areas, B69 4PN
Salary: £65,528 per annum
Hours: 35 hours
Contract Type: Permanent, Full Time

The Role

Our In-House Maintenance Team has a fantastic opportunity for an experienced, chartered professional to join us as a Lead Surveyor, a key leader in our repairs and maintenance function. We’re seeking someone who is a passionate people leader that can develop and drive the performance of a team of Surveyors, ensuring a first-class service is being always being provided to our tenants.

You’ll lead on the delivery of a specialist and qualified surveying service that enables the effective management, diagnosis, delivery and detailed reporting of all special repairs to our portfolio of homes. Always with our tenants in mind, you’ll work with colleagues across our organisation to ensure a first-class responsive repairs service - always striving to continuously improve our service to ensure high customer satisfaction.

Responsibilities will include, but aren't limited to:

• Lead and develop a team of Disrepair and Damp & Mould Surveyors, providing expert guidance and support as required.
• Ensure a first-class and efficient surveying service, ensuring reports and specifications of work are detailed and accurate and completed with KPI’s.
• Analyse survey data to identify trends and recurring issues, using these insights to inform strategic plans and preventative measures across the organisation.
• Work collaboratively with internal stakeholders to raise awareness and implement targeted initiatives that reduce the likelihood of these issues reoccurring.
• Manage third party surveying specialists.
• Provide expert survey and inspection advice to both the Property Investment and Repairs and Maintenance teams.
• Please note, as part of this role you may also be required to attend court as an expert witness.

Our ideal candidate?

Your CV and covering letter will highlight the following:

• You'll hold a chartered membership of RICS or CIOB and will ideally hold a relevant qualification in a surveying or building related discipline as well as HHSRS.
• An excellent understanding of CDM regulations, as well as previous experience undertaking surveys and producing detailed, expert reports.
• Experience of inspecting properties and a good understanding of defects falling under relevant legislation such as, but not limited to, Awaab’s Law, Landlord and Tenant Act 1985, the Environmental Protection Act 1990, and the Homes (Fitness for Human Habitation) Act 2018.

Who are Midland Heart? Your We’re one team working together for our tenants; a large and ambitious housing organisation providing more people an affordable place to call home. We welcome people from every walk of life, at every stage of their career. We expect a lot from our people but in return you can be assured of a great place to work, where you will be well rewarded and where great people are able to succeed. Whether you want to build your career with us, or use your experience to move on, we’re here to develop your potential.

Please be advised that suitable applicants will be invited to participate in an assessment prior to the role closing date and we reserve the right to cease recruitment activity, should a suitable candidate be identified prior to the closing date.

Interested? Applying is easy – simply click the apply button. You will be directed to our candidate portal. There you can submit a comprehensive CV which clearly demonstrates why you’re the ideal candidate for the job. Please note, we are not able to consider applications if a covering letter is not uploaded as part of your application.

We’re proud to be a Disability Confident Employer. Please feel free to contact us if you would like to discuss any adjustments you might need in order to be successful in this role.

No agencies please.

Finance Business Partner

We are seeking a Finance Business Partner to play a key role in the finance function, working with a charity committed their mission of ending human trafficking and modern slavery.

Position: Finance Business Partner

Location: Hybrid – regular home working will be considered, with weekly working (1-2 days) in the London office and occasional travel overseas

Salary: £50,000-£60,000 dependent on experience and location.

Contract: Part-time (22.5-30 hours out of 37.5), permanent

About the role:

As Finance Business Partner, you will provide strategic financial oversight across restricted funding streams, working closely with leadership teams to ensure compliance, efficiency, and financial clarity. This position plays a key role in strengthening the financial health of the organisation and ensuring donor funds are managed responsibly.

Key Responsibilities:
In this pivotal role you will be the financial link between leadership and project teams, ensuring funds are effectively managed and reported. Your work will directly support the success of the charity’s programmes and strategic goals.

• Financial Management & Reporting: Lead the financial management of restricted funding, ensuring compliance with donor requirements.
• Strategic Business Partnering: Build relationships with senior managers and external donor finance teams, providing financial insights and strategic advice.
• Analysis & Decision Support: Provide financial analysis and insights to support leadership decision-making and risk management.
• Compliance & Audits: Ensure compliance with donor financial requirements and support donor audits and statutory reporting.
• Financial Tools & Training: Develop tools and deliver finance training to strengthen financial capability across teams.

About you:
We’re looking for a highly motivated and experienced finance professional with a collaborative mind-set and a passion for justice. You will have:

• Finance Expertise: A relevant finance qualification, with experience in restricted fund accounting and donor compliance.
• Analytical Skills: Strong ability to analyse complex financial data and present insights clearly.
• Collaboration: Proven experience building relationships with senior leadership and external partners.
• Strategic Insight: Ability to support decision-making with sound financial analysis.
• Proactivity: A self-starter with the ability to identify risks and drive continuous improvement.

In return:

Working in this role means being part of a global movement committed to justice, dignity, and systemic change. As Finance Business Partner, you'll have the opportunity to:

• Make a tangible impact on the fight against human trafficking.
• Work alongside a passionate, supportive, and mission-driven team.
• Contribute to financial strategies that support life-changing programmes.
• Be part of a flexible, hybrid working environment with international collaboration.

To Apply:

Applications will be reviewed on a rolling basis, so don't wait! Submit your CV and a 1-page cover letter explaining:

• Why you’re interested in this role.
• Your relevant experience.
• Key challenges you foresee in the position.
• Confirming your Right to Work in the UK.

Other roles you may have experience of could include: Finance Business Partner, Restricted Funding, Charity Finance, Justice and Care, Human Trafficking, Finance Career, Non Profit Finance, Finance Manager, Accountant, etc.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Head of Finance

We are seeking a Head of Finance to join a global team, playing a key role in the charity’s mission to end human trafficking and modern slavery.

Position: Head of Finance

Location: Hybrid – regular home working will be considered, with weekly working (1-2 days) in the London office and occasional travel overseas

Salary: £50,000-£60,000 dependent on experience and location.

Contract: Part-time (22.5-30 hours out of 37.5), permanent

About the role:

As Head of Finance, you will lead on all aspects of financial reporting, budgeting, and compliance across the charity’s global operations. This includes preparing consolidated financial reports, overseeing audits, and supporting leadership with expert financial analysis to inform decision-making. You will also manage outsourced finance services and any internal finance staff, ensuring best-practice processes are followed.

Key Responsibilities:

• Financial Management and Reporting. Production of consolidated monthly management information
• Global budgeting, consolidation and forecasting/reforecasting.
• Regular financial analysis and creation of tools as required to support strategic decision-making.
• Management of the UK operational accounting function aligned to industry best-practice and enabling efficient running of finance operations.
• Preparation of the annual statutory accounts and management of UK Statutory audit.
• Financial and legal compliance.
• Internal controls and Finance Risk Management.

About you:
To be successful in this role you will need to be a qualified accountant (CIMA/ACCA/ACA) with expertise in charity finance, financial management, and audits. You bring:

• Proven experience leading financial reporting, budgeting, and compliance in a charity setting.
• Confidence in working with senior leadership teams and external stakeholders.
• Strong analytical skills with the ability to simplify complex financial data.
• Experience in overseeing audits and regulatory reporting.

A passion for justice and a commitment to tackling human trafficking is essential

In return:

This is more than just a finance role—it's a chance to be part of a purpose-driven organisation making a genuine difference in people’s lives. As part of the UK leadership team, you will influence the organisation's strategic direction while working alongside passionate colleagues in a supportive, global environment.

To Apply:

Applications will be reviewed on a rolling basis, so don't wait! Submit your CV and a 1-page cover letter explaining:

• Why you’re interested in this role.
• Your relevant experience.
• Key challenges you foresee in the position.
• Confirming your Right to Work in the UK.

Other roles you may have experience of could include: Finance Leadership, Charity Finance, Justice and Care, Human Trafficking, Finance Career, CFO, Head of Finance, Director of Finance, Finance Director, Accountant, Business Accountant, Lead Accountant, CIMA, ACCA, ACA, Finance Manager, Deputy Finance Director, Deputy Head of Finance, etc.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

The General Manager, company secretary will work in conjunction with the Danaher Animal Care centre on the promotion of, and securing of, the reputation and ongoing success of Danaher as a respected Essex based Animal Charity. They will take the lead on governance, business and strategic planning whilst the Animal Centre manager manages the expert knowledge and operational elements of animal welfare, rehoming and public facing events.

Accountable to the Chairman and responsible to the Board of Trustees, the General Manager, company secretary has three key areas of responsibility:

· Governance:  administration of HR, Finance, IT, Health and safety systems and processes. Preparation of Board meetings agendas and recording of Board and AGM minutes and their distribution. Ensuring legislation and legalities of charity status are maintained including the filing of accounts and statutory returns.

· Operational: Accountable for the retail business portfolio of Danaher Animal centre Charity, and the finance and accounting functions of Danaher.

· Strategic: Development of a business plan for Danaher, maximising charitable grant opportunities, gift aid and legacies to secure a future in the charity sector for the Danaher Brand affiliated to the RSPCA. Alongside the Danaher Animal Centre General Manager and other senior key staff members, provide Senior leadership out of hours at weekends on a rota basis.

Alongside the Danaher Animal Centre General Manager and other senior key staff members, the General Manager, company secretary will participate in a rota to provide Senior leadership out of hours at weekends on a rota basis.

• Lead and strengthen Chatham House through strategic financial transformation
• Develop the Institute's financial strategy and develop a high-performing team

About Our Client

Chatham House, the Royal Institute of International Affairs, is one of the world's leading independent policy institutes with a reputation for tackling the hardest problems of international relations that stretches back more than a century. Based in London with a global outreach, we aim to help build a secure, sustainable, prosperous and just world. We pursue our mission through convening meetings and speakers, private dialogue, world leading analysis and solutions-based ideas, and look to help the next generation as well in building a better world.

Job Description

We seek a Finance Director who will work closely with the COO and CEO to develop the Institute's financial strategy; lead the finance team through change and develop and deliver its policies and procedures. You will provide financial leadership to the Institute, ensuring that it is financially compliant, has accurate and timely financial information as well as the appropriate analysis to support decision making. You will also be responsible for inspiring and developing a high-performing finance team that provides excellent customer service to internal and external stakeholders. You will play a key role in the development and implementation of the organisation's strategy and in supporting the overall management.

Strategy

• Ensure effective financial management and control of the organisation's resources.
• Develop and maintain a strong understanding of Chatham Houses' business operations to ensure financial decisions are aligned with communicated goals and objectives.
• Provide financial analysis and recommendations to support strategic planning, new business opportunities, and capital investments.
• Work collaboratively with the CEO and COO to develop and implement income generating strategies to ensure long-term financial sustainability.
• Work with the COO to identify new business opportunities and develop business cases for new products and services.
• Identify and manage the risks associated with change initiatives and implement appropriate risk mitigation strategies.
• With the COO, present the strategy and performance to Council and its committees.
• Inspire and create new ways of working, drive efficiencies and generate new ideas across the House.
• Drive forward our ambitious EDI strategy.

Delivery

• Take ownership of all finance procedures, centralising and modernising them to drive maximum efficiency and transparency.
• Oversee Chatham House's investments to ensure appropriate return.
• Lead and manage change within the finance function, such as the implementation and development of a new integrated finance system.
• Oversee the preparation of financial statements and reports, including budgets, forecasts, and financial analysis to provide timely and accurate financial information to support decision making.
• Collaborate with the Head of Research Partnerships overseeing and improving the process for grant application.
• Support house-wide reform, leading committees as requiring and inspiring change.
• Identify and manage financial risks and opportunities and recommend appropriate actions to mitigate risks and capitalize on opportunities such as cost recovery, project pricing, overhead setting, and funder due diligence.
• Work closely with the CEO and COO to review costs across the organisation in pursuit of efficiency, ensuring our risk management, governance and compliance processes and the pricing of our research are robust.
• Build a business partner approach to finance, to ensure compliance and best practice across the institute.
• Help lead the organisation as a member of our Executive Leadership team.

People

• Lead and manage the finance department of 6, providing guidance, coaching, and support to ensure a high level of performance and customer service.
• Develop and maintain strong relationships with external stakeholders, including auditors, bankers, and regulatory bodies, to ensure compliance with legal and regulatory requirements.
• Develop and implement training programs to enhance the skills and knowledge of the finance team.
• Partner with research teams to ensure centralised oversight and management of all finances and budgets.
• Foster a culture of innovation and continuous improvement, encouraging new ideas and approaches to improve financial processes and procedures.
• Mentor and coach direct and indirect reports, establishing an inclusive and collaborative culture
• Drive collaboration between research programmes and non-research departments, delivering a "One Chatham House Approach" to all work.

The Successful Applicant

• Qualified accountant, with a recognised accounting qualification (ideally ACA, CIMA or equivalent).
• Excellent leadership skills. You will be a credible, creative, and inspiring leader - ideally with experience of building consensus, influencing positive change and developing teams.
• Outstanding communication, reporting and interpersonal skills, with the ability to build strong relationships with internal and external stakeholders.
• Proven experience in people leadership and management, with a track record of developing high-performing teams.
• Strong financial management and analytical skills, with the ability to provide clear strategic financial advice and analysis to senior management and the Board.
• Excellent presentation skills both written and verbal, and able to communicate with people (including non-financial) at all levels across the business and develop effective relationships at all levels.
• Experience of managing change and supporting organisational development, and in implementing new financial systems and processes.

What's on Offer

A salary in the range of £130,000 - £140,000 plus benefits. 

A hybrid working arrangement, with the flexibility to work remotely and an expectation of 2-3 days per week in the London office

The closing date is 6th February 2025.

Contact
Rochelle George
Quote job ref
JN-122024-6617366Z

Where specific UK qualifications are required we will take into account overseas equivalents. All third party applications will be forwarded to Michael Page.

Role Overview Operations & Data Manager

We are seeking an experienced Operations and Data Manager to join our medium-sized Manchester charity. We are passionate about making life better for people affected by dementia, a growing social issue in the UK. We are an innovative, and collaborative charity striving to work in partnership with our members and their carers to ensure their voices are heard and enabling peer support and empowerment. This key role combines operational oversight of our processes, people and technology with a focus on our data management and controls to help us better serve our community of interest and drive decision-making, improve internal processes, and demonstrate our impact as needed. The successful candidate will be a strong team player with leadership skills and will play a crucial role in guiding the organisation, with the opportunity to progress further if desired.

Key Responsibilities

Operations Management - Oversee day-to-day operations of the charity, ensuring smooth running of our CRM and administrative systems and processes - Manage office facilities and equipment, including technology systems, phones and user and donor database standards and controls - Manage aspects of office and staff/volunteer Health & Safety, including the charity’s minibuses and service user transport - Update and implement operational and HR policies and procedures.

Support the CEO and board of trustees with role related governance matters, including risk management and contract and grant compliance - Manage assigned operational budget and monitor expenditure and approvals as needed

Data Management and control - Lead on the collection, analysis, and reporting of service user data and impact metrics - Maintain and improve our CRM system and reporting - Ensure compliance with GDPR and data protection regulations - Produce regular reports for trustees, funders, and stakeholders - Develop data visualization tools to communicate our impact effectively - Support funding applications with relevant data and analysis.

Team Coordination - Supervise non-service delivery staff and volunteers - Coordinate with Service Delivery Manager to ensure efficient operations - Facilitate internal communication and information sharing - Support staff induction, training and development in data management and I.T. use.

Person Specification

Essential Qualifications - Education to degree level - Minimum 2 years' experience in operations management in non-profit sector - Proven skills and competency in operational data analysis and management information/reporting - Mature IT skills, including advanced Excel and Customer Relationship Management (CRM) (we use Beacon CRM)

Essential Skills and Experience - Knowledge and understanding of charity governance and regulatory requirements - Effective analytical and problem-solving abilities able to develop solutions - Excellent organizational and time management skills - Understanding of General Data Protection Regulation (GDPR) and data protection controls and principles - Proven ability to manage competing priorities and deadlines working within a team - Good presentation, communication and interpersonal skills - Experience in producing operational management dashboards, reports and summaries - CRM systems and data management tools ownership and control.

Desirable Skills, Experience and Qualities - Leadership within the non-profit / charity sector (within a team) - Knowledge of dementia care and support services and gaps in provision - Experience with operational and service impact measurement and reporting - Project management qualifications and or demonstrable skills - Skilled volunteer management for large groups - Skills and desire to support our fundraising and grant management.

Personal Qualities - Empathetic approach and understanding of sensitive issues impacting our team and users - Strong commitment to supporting people and carers affected by dementia Role Description Operations & Data Manager - Proactive and solution-focused mindset - Ability to work independently and collaboratively as part of a team - Flexible and adaptable approach to building successful outcomes for all - Strong ethical principles and integrity.

Please visit our website to read the full job pack and read how to apply, we can only accept applications that contain a CV and covering letter outlining how you meet the job specification.