Senior Fundraising Data Analyst

Senior Fundraising Data Analyst

£43,990 - £49,143 pa

City of London E1 8QS and we are a hybrid working organisation

This role is offered on a hybrid contract giving you the opportunity to also work from home three days a week.

Purpose of Role

As a Senior Fundraising Data Analyst, you will play a leading role in supporting the charity’s fundraising growth objectives through data analysis, reporting, and insight generation. 

You will work closely with teams across Fundraising to develop and execute growth strategies based on data and insight; build and interrogate reporting dashboards, manage data requests, and directly support fundraising colleagues to optimise campaign activity by reaching new and existing audiences with relevant content and asks through a multi-channel supporter segmentation approach. Your expertise in data analysis and reporting tools will be crucial for driving insights that improve our fundraising and impact strategies.

You are analytically rigorous, able to understand the opportunities data and insight offer and will have a consistent track record of delivering actionable analytics projects in a business partnering capacity. You’ll believe in the power of data and insights as levers for affecting positive change.

You will work at the heart of Comic Relief’s operations, supporting the organisation work towards a Just World Free from Poverty.

Key responsibilities:

Business partnering with Fundraising teams, identify opportunities for our data to enable the achievement of FR strategic goals. For example, supporting on Fundraising strategy and fundraising campaign development through the provision of Lifetime Value analysis, propensity to give modelling, econometric modelling and / or regression analysis, recency, frequency, value analysis and the appending of third-party data sources to enrich our data set and better understand our donors and prospects.

Analyse large datasets to identify trends, insights, and opportunities to optimise fundraising campaigns and strategies.

Creation and maintenance of dashboards using Power BI to present actionable insights.

Provide analysis and reporting to support live events, campaign performance, and strategic decision-making. Delivering to and enhancing briefs provided by client teams, ensuring that accurate and timely insights are available for Fundraising teams.

Track performance metrics during events and provide immediate feedback and recommendations for optimization where appropriate.

Support the Fundraising team with data-driven audience segmentation in Salesforce Marketing Cloud or through Comic Relief’s Azure Data Lake

Data Tools and Architecture:

Support the development of the charity’s Azure-based data models, ensuring data consistency across platforms through providing and feedback on and identifying future developments needed.

Collaborate with other teams to optimize data flows, improve reporting systems, and ensure the effective use of data across the organization.

Leverage SQL, Kusto (KQL), and Salesforce Non-Profit Cloud and Marketing Cloud to extract, analyse, and manipulate data from various sources.

Utilise Power BI to build and maintain dashboards that provide clear and actionable insights.

Support for Fundraising will include being hands-on with Salesforce Non-Profit Cloud and Marketing Cloud. 

Stakeholder Collaboration:

Business partner with fundraising teams to identify data requirements and ensure alignment with strategic objectives.

Communicate complex data findings in a clear and actionable manner to non-technical stakeholders.

Provide thought leadership within the organisation relating to the use of data to derive insights.

Person specification

Essential criteria

Experience of working with data from a large scale, sophisticated consumer fundraising programme, specifically digital first programmes, or an equivalent Business to Consumer (B2C) scheme with Customer Relationship Management at its heart.

Proven experience as a Data Analyst or Senior Data Analyst, with a strong background in SQL and Python.

Proficiency in Power BI for dashboard creation and reporting.

Strong problem-solving skills with the ability to analyse and present complex data in a clear and actionable format.

Strong communication and stakeholder management skills, with the ability to interact effectively with technical and non-technical stakeholders.

Understanding of best practices in data governance and data management.

Hands-on experience with Salesforce Non-Profit Cloud and Marketing Cloud for data analysis and campaign tracking.

Experience of Data Analysis to support Fundraising.

Desirable criteria 

Experience with Kusto (KQL) would be a significant benefit.

Extensive experience with data modelling and architecting.

Working with data management tools such as Aperture Data Studio.

Experience of working with data related to broadcast fundraising.

Experience working in an AWS environment and Google Analytics

Perks and benefits:

·         Flexible working hours

·         Work from home option

·         Life Insurance

·         Wellness programs

·         Employee Assistance Programme

·         Enhanced maternity and paternity leave

·         Paid emergency leave

·         Sabbatical Opportunities

·         Professional development

·         Mentoring/coaching

·         Paid volunteer days

·         Payroll giving

·         Salary sacrifice

·         Team social events

·         Extracurricular clubs

·         Cycle to work scheme

·         Free fruit

To apply please visit our website via the link and apply online.

Closing: 12:00pm, 10th Feb 2025 GMT

Comic Relief reserves the right to close the role early if a large number of applications are received.

Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Comic Relief we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Why work at Comic Relief

There are lots of good reasons to join us at Comic Relief. You can read more about our employee benefits, such as our commitment to flexible and hybrid working. We ask staff to come to the office twice a week, normally on agreed team days, so that we can do all those things that are difficult to do online. Our office is based in Whitechapel, London.