Head of Advocacy & Influence

This is an exciting opportunity to join one of the country’s largest Citizens Advice delivering advice and advocacy services to tens of thousands of people every year. We deliver services by phone, digitally and face to face, in multiple locations and to some of Sheffield’s most vulnerable communities. We also work to influence local and national policy and are committed to increasing the opportunities for those who use or need our services to help shape what we deliver.

Our work empowers people and changes lives. Following expansion in our services we are looking for a skilled leader and communicator to take up this new senior leadership role.

This is a diverse and challenging role - but it’s also an exciting one. To succeed you’ll need:

• The skills to inspire and encourage teams to achieve our vision
• The ability to build, develop and maintain strong mutually beneficial partnerships centred around the needs of our clients. Knowing when to compromise and when not and how to build trust and credibility.
• The ability to think long-term in a fast-moving  environment and to demonstrate flexibility when adapting to change.
• The ability to manage the mechanisms and systems that capture an overview of service and staff effectiveness and performance and to swiftly identify and mitigate any issues.
• A strong commitment to and ideally experience of co-production
• Impressive communication and influencing skills

We can offer you a supportive culture within a charity setting committed to social justice. We offer an attractive remuneration package with good terms and conditions of employment including: 35 hour working week; 25 days annual leave (excluding bank holidays), Pension scheme, Hybrid Working, enhanced maternity and paternity policies and Health Plan with integrated employee assistance programme.

The closing date for completed applications is:  9:00am, 11 November 2024 .

Interview date: 22 November 2024