Energy Advisor

This role is more than just a job; it’s an opportunity to make a real difference in the lives of those struggling with energy costs. As an Energy Advisor, you’ll help people navigate the complexities of energy usage and affordability, contributing to the fight against fuel poverty and supporting environmental sustainability. We are recruiting for more than one person, and please note that a basic DBS will be required.

About Us:
Join our busy local charity as an Energy Advisor, where you’ll play a crucial role in supporting individuals and families facing challenges with energy costs, helping them to manage bills, maximise income, and reduce fuel poverty. This is a fantastic opportunity to specialise in a vital area of advice, whilst contributing to the reduction of carbon emissions.

Key Responsibilities:

• Energy Advice Delivery: Provide comprehensive energy advice by phone, in person, and at community events, ensuring clients understand their options for managing energy use and reducing costs. 
• Income Maximisation: Carry out benefit checks and debt assessments to help clients increase their income and better manage their finances. 
• Holistic Support: Explore clients’ situations thoroughly, signposting and referring them to other relevant services for additional support as needed.
• Energy Savings Solutions: Offer advice on energy-saving measures, including insulation, and link clients to available savings programs. 
• Community Engagement: Attend and deliver advice at community events, raising awareness of energy-saving options and supporting vulnerable individuals.

Key Skills and Requirements:

• People Skills: Strong interpersonal skills, able to build rapport and communicate effectively with a diverse range of people. 
• Digital Skills: Competent in using digital tools to deliver advice and manage casework. 
• Research and Knowledge: Able to research, stay updated with the latest developments in energy advice, and continuously pursue relevant training.
• Decision Support: Skilled in explaining complex information in a way that is easy to understand, helping clients make decisions confidently.
• Target-Driven: Comfortable working to set targets and achieving outcomes that benefit clients and the community.

What We Offer:

• Holidays: 26 days per year (pro rata).
• Employee Assistance Scheme: Access to confidential support services. 
• Sick and Maternity Pay: Enhanced contractual benefits after a qualifying period.
• Commitment to learning and development: access to training platforms and professional development. 
• Inclusive Workplace: We are committed to equity, diversity, and inclusion in all aspects of our work.

Our Culture
Our charity is committed to fostering a work environment that embraces diversity and promotes equity and inclusion. We believe in the power of community and the importance of giving back.  We are committed to equity, diversity, and inclusion and encourage people from all backgrounds to apply.  As part of our team, you will have the opportunity to contribute to meaningful change and help us drive our vision forward.

CVs will NOT be accepted

Closing Date: Monday 4th November 2024 at 9am. We reserve the right to close dates early

Interview Date: w/c 4 November 2024