Community Engagement and Fundraising Officer

Location: Hybrid- from any one of our services (High Wycombe, Aylesbury, Chesham, Buckingham) and home working
Travel: Between our offices and to and from community/ fundraising events. A drivers licence and access to a car is essential for this role. Travel expenses will be paid from your designated place of work.

Role Outline

This new role for Citizens Advice Bucks provides a great opportunity for someone to join our supportive fundraising team at an exciting time when we look to expand the way in which we engage our local community and fundraise. The role will work with colleagues across the charity including our Communications team. will play a key role in raising awareness of Citizens Advice Bucks in the County, engaging with existing and new supporters/partners through a variety of community and fundraising events.

Helping the fundraising team attract new supporters, take care of existing ones, managing our community events, challenge events, individual and regular giving and small grants income streams and explore new fundraising opportunities.

Working with our Comms team to design exciting and relevant materials and social media content to promote community events and fundraising opportunities.

About Citizens advice Bucks

As of April 2021, Citizens Advice Chiltern, Aylesbury Vale and High Wycombe came together to form Citizens Advice Bucks, an independent and volunteer-based charity. Each year thousands of people come to us for free impartial advice on the challenges they face including; debt, benefits, housing, food poverty, energy bills, matrimonial issues and so much more.

We know in times of crisis, having access to reliable support and guidance can make all the difference and
our highly skilled staff and volunteers help us do that. Last year they:

• Helped 7,518 clients with 34,928 issues.
• Engaged in 1,203 webchats.
• Answered 4,450 calls of which 502 were to the food crisis line.
• Had 3,631 in person conversations leading to 972 client appointments.
• Helped clients gain additional income worth £2.5million

Together, we hope to build a more promising future for people in Bucks!

Why work for us

You will be joining a supportive team of over 50 staff and around 80 volunteers all determined to do our best for our clients. Our core values are that we are client-centered, friendly, kind, professional and that we respect our clients, ourselves and each other.

As a paid member of our team some of the benefits you will receive include:

• 25 days leave plus statutory bank holiday (pro rata per year for part time roles)
• Travel expenses paid when working away from your contracted office
• Generous employer pension contribution
• A company that is committed to its employees, valuing their knowledge, creativity and flexibility
• Ongoing personal training and development
• The chance to work with amazing people and a nationally recognised charity
• Access to our Employee Assistance Programme, Health Assured and Mental Health First Aiders.

Citizens Advice Bucks is an equal opportunities employer. We actively celebrate diversity, promote equality
and challenge discrimination.

How to apply

If you feel you have the desire, enthusiasm and skills for this role and are interested in joining us as we embark on our new fundraising journey, you can apply by sending a cover letter (no more than 2 A4 pages) detailing why and how you feel you are a good match for this role, demonstrating how your experience matches the job description and person specification.

Please send this across along with a copy of your current CV, you can find the email on our vacancy page via the Apply button.

If, after review we agree that the role is indeed a suitable match we will be in contact to arrange an interview. The interview process will enable us to understand a little more about you, your experience and why you wish to work for us. It will also provide you with an opportunity to meet the team and ask us any questions you may have.

The deadline for applications is the 30th of September, we will contact applicants in the first week of October to let you know the outcome of your application and invite you for interview, if successful.

We look forward to hearing from you!