Generalist Adviser - Foodbanks

We are seeking someone who is passionate about giving an effective generalist advice service to those most in need. You will thrive in a busy and challenging environment and have a positive ‘can do’ attitude. The post holder will have previous experience of providing advice with the confidence and knowledge to work independently, providing support to foodbank service users in locations across Bristol with matters including but not limited to: 

• Housing, employment, immigration (OISC Level1), debt and benefits  
• Income maximisation and debt advice on priority and non priority debts including managing renegotiating key debts
• Referring on to specialist teams for complex debt advice.
• Conducting benefit checks and applying for welfare benefits 
• Progressing welfare benefit claims up to the point of tackling independent appeals – including PIP, ESA and Universal Credit – and supporting Work Capability applications.

Context about what our organisation does:

Citizens Advice Bristol provides free, confidential and impartial advice, helping people to resolve problems affecting their lives. We have a wide range of services targeted at various client groups and advice issues.

Key details:​

• Location: Main office (BS1) and outreach across Bristol
• Closing date: 5.00pm on 5 July 2024
• Interviews: Week of 15th July 2024