Supporter Development Officer

Charity People are excited to be collaborating with Norfolk Wildlife Trust (NWT) on their search for a highly motivated team player for a newly created role of a Supporter Development Officer to join Development and Partnerships Team.

Salary: £23,500 to £25,500 per annum

Contract: Full-time, 35 hours a week, hybrid working with 3 days in the office

Location: Bewick House, Norwich

Benefits: include an 8% contribution to Aviva's group personal pension scheme, 25 days plus statutory holidays, annual holiday allowance increasing by one day per year up to a maximum of 30 days, an employee assistance program, annual salary reviews, and free reserve access for your loved ones.

About Norfolk Wildlife Trust:

Norfolk Wildlife Trust's mission is to create more space for nature to thrive and inspire more people to take action for nature across Norfolk. Supported by more than 38,000 members NWT wants to safeguard and enhance Norfolk's rich wildlife. With 60 nature reserves, five visitor centres, and an unwavering commitment to environmental conservation, NWT is a force for positive change.

Your role:

The main purpose of the role is to support the creation and development of new and existing membership initiatives to drive growth through acquisition, retention, and reactivation of new members.

Key responsibilities include:

Membership

• Work with the Supporter Development Manager to create and develop new, and optimise existing, membership initiatives & opportunities to drive growth through recruitment of new members and retention of existing members
• Working with the Senior Marketing Officer & Lead Digital Officer (and other members of the PR & Communications team as required), develop & deliver a year-round calendar of membership recruitment content - digital & print
• Develop & deliver membership collateral in a cost effective & timely way e.g. Join Us, Visitor Centre Point of Sale, & regular member comms e.g. membership cards etc & ensure that this is fully utilised in the Visitor Centres - taking all opportunities to deepen a members' relationship with the Trust

Supporter Development

• Working with the Supporter Development Manager & the Senior Philanthropy Officer (where appropriate), support the development and implementation of a programme of supporter appeals and work with the Fundraising Assistant to ensure all donations are recorded and donors thanked
• Support the creation of new member and supporter journeys & the implementation of test and learn activity with the objective to engage with members and supporters to deepen their involvement and increase their financial support to NWT
• Working with the Supporter Development Manager & other Fundraising colleagues to identify, research & evaluate new & innovative individual giving initiatives (including regular giving) to attract funding & contribute to the growth of unrestricted income.
• Lead on the development of the sponsor a species programme & Wildlife Gifts - working with the Supporter Care team who will support on this administratively

About You:

We are keen to hear from you if you have the following skills and experience;

• Proven track record & experience in direct marketing and/or membership/supporter development
• Experience of developing effective communications and activities that drive action e.g. acquisition, retention
• Experience of building effective relationships - internally & externally

If you're passionate about wildlife conservation and want to make a positive impact on Norfolk's natural environment, then we want to hear from you. Please send a copy of your latest CV to Seema Choudhury in the first instance.

Deadline: The provisional closing date will be Friday 11th October 2024 by midday with first stage interview week commencing 21st October 2024

Charity People actively promotes equality, diversity, and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.