Operations Assistant

Operations Assistant
Doctors in Distress
London/Hybrid, mainly home working plus Central London co-working (Waterloo & Spitalfields)
Permanent
Part time, 21 hours per week with flexible working (0.6 FTE)
Salary £26,000 pro rata
Excellent benefits including 25 days annual leave plus bank holidays pro rata, 5% pension contribution, additional time off between Christmas and New Year period, and collaborative and purpose-driven team.

Are you passionate about making a real difference to the lives of healthcare professionals? Are you a highly organised and proactive individual with the ability to juggle multiple responsibilities and work effectively within a small team?

Charity People are delighted to be supporting Doctors in Distress, a charity dedicated to supporting the mental health and well-being of healthcare workers, to recruit an Operations Assistant to join their dedicated and collaborative team.

Doctors in Distress was founded in 2018 by Amandip Sidhu following the suicide of his brother Jagdip. Jagdip was a consultant cardiologist. He was overworked, burned out and felt he had nowhere to turn. He believed taking his life was the only answer. Amandip established the charity so no other healthcare worker would have to experience the same pain as Jagdip.

Healthcare workers are facing immense pressure. A 2023 survey showed that 34% of staff were suffering from burnout and 37.4% were emotionally exhausted because of work. The mental impact of the pandemic is still being felt by many, on a daily basis. Doctors in Distress is committed to reducing burnout and distress through support programmes and campaigns.

The Operations Assistant will play a key role in ensuring the smooth operation of Doctors in Distress, managing a range of administrative functions across programmes, operations, marketing and communications, finance, and campaigning activities.

Key Responsibilities

• Online Programmes: You will coordinate programme delivery, manage speakers and registrations, and gather feedback.
• Operations: You will manage the main inbox, support financial tasks, assist with IT and CRM management.
• Campaign Support: You will contribute to impactful campaigns, such as the National Memorial Tree Campaign.

The Operations Assistant will have 3-5 years of administrative experience and strong organisational, multitasking, and communication skills. The successful candidate will be proficient in CRM systems (Beacon or similar) and experienced in using Microsoft Office, including Teams, and with experience using Zoom. You will be proactive, self-motivated, and detail-oriented and capable of managing multiple priorities. The successful candidate will also be empathetic towards healthcare professionals' challenges.

This is a fantastic opportunity to work flexibly from home while being part of a dynamic team. You'll play a key role in operations, from supporting vital mental health programmes to contributing to impactful campaigns. You will enjoy the benefits of a hybrid work model, a supportive environment, and the chance to make a meaningful impact every day.

How to apply

The application is CV and supporting statement.

In the first instance, please click the apply button to be redirected to the Doctors in Distress website, where you can find more information.

Applications close on Monday 23rd September at 12 noon. Interviews will take place week commencing 30th September.

Doctors in Distress reserve the right to close applications early so we would encourage you to apply as soon as possible if you are interested.

Charity People actively promotes equality, diversity and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.