Executive Assistant

Causeway supports marginalised and vulnerable people to recover from trauma and develop safe and fulfilling futures. Our modern slavery and crime reduction services include safe houses, outreach, community programmes, holistic crisis interventions and signposting into counselling, training and employment. We drive change nationally through research, campaigning and strategic partnerships. Causeway’s four crime reduction services provide crime and violence reduction programmes for those committed to breaking their cycle of criminality. Our trauma-informed approach to supporting those who commit crime has proved successful in reducing rates of reoffending, which not only benefits the individuals involved, but reduces the number of victims and creates a safer society for all.

How this role fits into the vision and objectives of Causeway

This is an exciting role that requires high levels of competence in administration, communication and collaboration. The role is to provide personal administrative support to the CEO and SLT and be the first point of contact for external enquiries to the Charity; Helping to maintain high service standards, contractual obligations and to aid effective communication throughout the charity. The role covers a broad range of activities across all areas of Causeway. To be successful in this role, you should be well organised, have great time management skills and be able to act under your own initiative.

Responsibilities:

• Manage and maintain the CEO’s schedule, appointments and travel arrangements
• Assist the CEO in collation and submission of their expense claims.
• Conduct research as required to prepare the CEO and Senior Leadership Team (SLT) for key meetings ensuring they are adequately briefed.
• Co-ordinate and arrange the fortnightly Senior Management Team (SMT) meetings and any additional SMT meetings that may be required.
• Co-ordinate and arrange the Board of Trustees annual meeting schedule.
• Co-ordinate and arrange Board Subcommittee meetings and any exceptional meetings that may need to be called for governance purposes.
• Provide minute taking and administrative support to Senior Management Team meetings
• Provide minute taking and administrative support to Trustee meetings and supporting committees, including co-ordinating the agenda setting process, collation of papers and liaison with the Chair of the Board and Company Secretary.
• Review and process any Trustee expenses incurred due to meeting and event attendance.
• Answer and manage all incoming enquiries on the Causeway external phone line and information@ email address.
• Liaise with the SMT and wider team to ensure all incoming enquiries are responded to and actioned accordingly.
• Support the COO in the monitoring and evaluation of service information, through the collation of quarterly data across all departments.
• Support the COO in the wider service improvement agenda through the production of project management templates and data monitoring.
• Where necessary, provide administrative support to the SLT in the gathering of case studies or data for the purpose of report production for external stakeholders such as commissioning bodies.
• Support the SLT in working groups/service projects through administrative support and action logging within project meetings.
• Any other duties that are commensurate with the role.