Senior Rehoming and Welfare Assistant

Team: Centre

Location: Tyneside

Work pattern: 35 hours per week to include weekends

Salary: Up to £24,055.33 per year

Contract: Permanent

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Senior Rehoming and Welfare Assistant:

• Carry out cleaning of cat pens, including litter trays, in the various sections of the centre
• Feed and care for cats requiring additional medical or behavioural treatment as required. This also includes handling
• Present a professional and friendly image to customers and visitors
• As required, assist with veterinary runs, this may include driving the Cats Protection vehicle off-site
• Support the Centre and Deputy Manager in the day to day running of the Centre and supervision of employees
• Provide support and supervision to volunteers to coach and guide them on cat care duties
• Support with the scheduling and preparation of rehoming information, viewings and adoption of cats in care

About the centre team:

• Our adoption and homing centres care for thousands of cats each year until they are able to find a loving new home. 
• Our team is made up of a Centre Manager, Deputy Centre Manager, Volunteer Team Leader, Receptionists, Senior Rehoming and Welfare Assistants and Rehoming and Welfare Assistants

What we’re looking for in our Senior Rehoming and Welfare Assistant:

• A full, manual driving license is essential as some driving of centre vans is required
• An excellent communicator with strong empathy and communication skills
• Excellent customer service skills and experience of dealing with members of the public
• Experience of animal welfare, including feeding, cleaning, medicating and handling and a high level of understanding of how to meet welfare needs of cats
• Resilient with the ability to cope with potentially distressing and emotional situations
• A positive attitude and good at working as part of a team
• Team leader or supervisory experience
• An understanding of health and safety and comfortable with manual handling tasks

What we can offer you:

• range of health benefits
• 25 days’ annual leave plus bank holidays, increasing with length of service
• Salary Finance, which empowers you to take control of your financial wellbeing
• and much more, which you can learn about

Interested? Here’s how to apply:

Application closing date: 29 December 2024

Interview date: 09 January 2025

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If successful, your recruitment journey will include:

1. anonymised application form
2. In-person interview at the centre

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

Please email [email protected] if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.