Lifeline Manager

Team: Lifeline

Location: Hybrid, covering Wales and the West Midlands with frequent travel

Work pattern: 35 hours per week, Monday to Friday, 9am-5pm

Salary: Up to £34,210.37 per year

Contract: Permanent

Due to the nature of this role, this post is for women only and is exempt under Schedule 9 of the Equality Act 2010.

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Lifeline Manager:

• leadership and line management of the Lifeline Caseworkers, including managing performance and settling objectives via probationary review and annual
  appraisals
• responsible for recruiting and managing the project volunteers as well as promoting and developing the service
• oversee the referrals coming into the service and arrange the safe transportation and collection of cats
• build and develop partnerships with local domestic abuse services and relevant organisations
• be responsible for the promotion, development and monitoring of the service across Wales and West Midlands

About the Lifeline team:

• Lifeline is a pet fostering service for anyone fleeing domestic abuse
• the majority of our referrals come from women fleeing domestic abuse via women-only services
• the service places cats into volunteer foster homes on a temporary basis until their owners can be reunited with them
• the team consists of a Lifeline Manager and Lifeline Caseworkers part of a wider UK team

What we’re looking for in our Lifeline Manager:

• a full, valid driving licence and comfortable driving a van
• experience of supporting people experiencing domestic abuse working with or on behalf of
  adults/families in a support role
• volunteer management including recruitment, managing and supporting volunteers
• ability to deal with sensitive situations and cope under pressure in an appropriate manner
• strong organisational skills and able to prioritise and manage workload
• understanding of cat care and cat welfare issues
• confident with Microsoft Office programmes

What we can offer you:

• range of health benefits
• 25 days’ annual leave plus bank holidays, increasing with length of service
• Salary Finance, which empowers you to take control of your financial wellbeing
• and much more, which you can learn about

Interested? Here’s how to apply:

Application closing date: 27 December 2024

Interview date: w/c 06 January 2025

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.  You may be just the right candidate. 

If successful, your recruitment journey will include:

1. anonymised application form
2. Virtual interview 

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

Please email us if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.