Operational Manager

Operational Managers at Carers Leeds play a crucial role in managing a dedicated team and overseeing key areas of our service delivery. The successful candidate will work with other Operational Managers and the Senior Management Team to ensure that the service we deliver is first class.  

The postholder will manage our busy Carers Leeds Advice and Support Team who are the first point of contact for most carers and professionals. This includes ensuring the smooth running of our Advice Line and Triage process, overseeing delivery of Carers Leeds benefits offer and leading a team of Carers Support Workers who work across our service.  

The position requires strong leadership skills, confidence in overseeing several different areas of work and the ability to manage change.  

We are a highly values driven organisation with a strong commitment to equality, diversity and inclusion.  

This post is subject to a satisfactory a DBS check. 

Excellent terms and conditions including:  

25 days annual leave plus bank holidays  

Flexible working  

Hybrid working (part home/part office based) 

Employee Assistance Programme 

Health and Wellbeing activities