Director of Income & Engagement

Carers First is a charity that works directly with, and for unpaid carers, providing personalised information, advice and tailored support making it easier for those caring for someone else to continue living their lives to the fullest.

We have a committed, dedicated staff team and you could be just the person we are looking for to join us to make that valuable difference in carer’s lives. We live and work through our values in all that we achieve by being positive, collaborative and ambitious and we have clear plans to scale our reach, support and impact for carers.

About this role

As a Director of Income and Engagement your responsibilities would include: -

·       Lead, inspire and manage an integrated Income, Data and Communications Team to diversify and increase income to          reach and engage more carers.

·       Drive a substantial increase in voluntary income and the charity’s supporter base.

·       Lead on communications and campaigns to support delivery of the charity’s strategy.

·       Take an active role as a member of Carers First Leadership Team to shape and implement the charity’s strategy and             unlock the whole organisation’s potential.

About you

To be successful in this role you will need -

·        Experience in strategic planning with an ability to produce and deliver creative and impactful income generation and             communications plans with targets and measures.

·        Demonstrable achievements in planning and delivering significant income growth within a charity, from a diverse                   range of sources, including trusts and foundations, community fundraising, individual giving, major donors, legacies               and corporate partnerships.

·        Demonstrable experience in writing compelling, robust and evidence-based proposals and cases for support for                     funders.

·        Extensive experience of planning and delivering national and local communications/marketing tailored to key                         audiences, across multiple channels, to increase reach and engagement with key audiences.

We are looking for passionate people who are committed to the overall aims and objectives of the Charity. Carers First is committed to providing a supportive, vibrant, diverse and inclusive workplace where everyone can thrive.  

Carers First can offer you

In return for your contribution, we have an amazing package of staff benefits including 26 days annual leave entitlement which increases with length of service, flexible working options, paid carers leave, access to our work-place pension, staff discount scheme, employee assistance programme and a Benenden Healthcare package.  Whatever you are aiming to achieve in your career, we are here to encourage, help and support you grow, through our excellent training and development programmes.

How to apply

To apply for our exciting opportunity and make a real difference to the lives of carers, click on the ‘Apply Now’ button to begin your application. 

Candidates must clearly write how they meet each requirement in the person specification to progress their application

Appointments are subject to Carers First receiving an appropriate disclosure from the Disclosure and Barring Service that we consider acceptable.

Interview process

The closing date for applications is 5pm on 13 April 2025. There will be a two stage process.

Candidates who have fully evidenced they meet the requirements of the Personal Specification to a satisfactory standard will be long listed and invited to Stage 1.

Stage 1:        Week commencing 21 April 2025 - informal online meeting with the Chief Executive to discuss their                                        application.

Following the informal meeting, successfully shortlisted candidates will then progress to Stage 2:

Stage 2:        Week commencing 28 April and 5 May 2025 - formal face-to-face interview with the Chief Executive and                                Trustees. As part of the formal interview, candidates will be required to give a presentation, and details will be                        provided in advance.