Designer and Doer

Hybrid working – split between our central Liverpool office, home and client venues

We’re looking for someone great to join our growing team of Designers and Doers. You’ll be working with brilliant clients across Liverpool City Region and Cheshire to shape the future of public services in the region.

If you share our values and our enthusiasm for making public services people services, we’d love to hear from you.

The Details 

This job is all about working with the local third and public sector to engage with local people to create change. To make this happen the role has three key bits to it:

• listening to what local people want (gathering the insights)

• building a vision for a ‘better way of doing things’ (planning to make change)

• getting stuck in to support our clients and wider team to make things happen (doing the stuff we’ve planned).

Each day you’ll be shaping and delivering Capacity’s current and future projects, managing expectations, excitement, and priorities – keeping a smile on your face and a spring in your step. Even on the busiest of days our Designers and Doers remind themselves why they’re in it, finding the get-up and go to make public services, people services.

The to-do lists you write and the skillsets you engage will vary hugely, one day you might be working on recruitment strategies for social workers, the next on service design for family early help, another strategy planning for a primary care team. When job descriptions say ‘no day is the same’ that can often feel twee, at Capacity – it’s a promise.

You’ll spend your time being proactive – delivering on our promises to clients and local people, whilst staying ready to catch any ‘off-project’ work that might need sorting along the way. You’ll support us to get new clients on board but also play a key role further engaging our existing ones, making sure they continue to feel connected to Capacity and proud to be involved in the work we’re doing.

The projects we deliver are often complex and things won’t always work out. For that reason, you’ll be open and honest about what’s working, what isn’t and where you might need extra support. If you’re considering this role, it’s really important you aren’t afraid of making mistakes or asking for help.

What We Need 

A great writer and listener, you’re keen to learn about other people’s lives and what they need for a better future. You can manage a diverse and ever-changing workload, set your own priorities and use your initiative, staying strong when things don’t always go to plan. You can use service design and/or organisational development approaches to support client needs and have a proven track record of working with a range of different people, developing strong and positive relationships. 

For further information and to apply, click the apply button. 

The deadline for applications is 06/12/2024.