Care Manager

Role Purpose

To create and maintain an effective wholistic service to the Community of 9 Religious Sisters resident in a single property in Colchester.

To establish and maintain effective services and standards including administration and record keeping, for the individual Sisters and for the smooth running and upkeep of the house.

To ensure healthcare assessments of Sisters needs are undertaken and that direct payments for their care are negotiated with the local authority, together with any further allowances to which they are entitled.

To and create a warm, comfortable and safe environment for the Sisters, offering flexibility and a range of support and care, enabling them to live their lives as safely, comfortably and independently as they can, with staff in place to support them.

To liaise with the Sisters in the Community and to work alongside them in creating and maintaining a happy, safe and welcoming home which provides high levels of support and care.

Principal Duties:

A         Health and Wellbeing:  Main tasks

 ·         appointing, leading, training and co-ordinating a team of carers to provide adequate and appropriate 24/7 care

·         preparing staff rotas and leading staff meetings as and when needed.

·         facilitating the health and wellbeing of the sisters as requested by:

o   Making health related appointments and driving/arranging transport for Sisters to and from such appointments.

o   Accompanying residents to appointments and undertaking hospital visits as required, in agreement with the Community. Or allocating another carer to do the same

o   Arranging for visits from medical and health professional visits (eg: District nurses, care staff, Physiotherapy etc.) as required.

o    ensuring Sisters who are unwell are provided with meals in their rooms if required

o   sitting with Sisters and read to them and help with email and personal correspondence, if requested.

o   Being aware of any changing needs and circumstances in Sister’s health and wellbeing and agree and arrange for additional support to meet the particular needs of the Sisters.

o   As requested, providing additional personal support to a Sister who may have a health concern requiring additional help. This might on occasion, include some help with dressing and personal care.

o   helping the Sisters with use of technology as requested including helping with emails and finding things online.

o   encouraging and assisting those community members who want to be involved in gardening or any other activity.

B         In conjunction with the Community Operations manager:

·         To ensure that high levels of cleanliness are maintained, working with the contract cleaners.

·         To liaise with the individuals providing those services if any changes or additional tasks are required.

·         To understand and assist with all health and safety requirements and statutory obligations, in relation to the buildings and contents of the premises.

·         To act on and record any accidents and safety concerns in a timely manner.

C         Domestic needs: 

·         To assist with the Sisters’ laundry as and when they require it.

·         To ensure all curtains and bedlinen are cleaned and replaced when needed, as agreed by the Sisters.

·         To ensure household equipment is maintained in accordance with legislation and needs and discuss and agree any replacement or additional equipment when required.

D         Meals

·         to employ and oversee kitchen/cooking staff as needed to ensure all meal and dietary requirements are met

·         To undertake shopping for household requirements where required.

·         To set up online shopping for the Sisters, liaising with them about their needs and helping them with this.

E          General

·         To facilitate the best use of the building for the Sister’s welfare and undertake practical tasks in relation to this as required.

·         To ensure cover for all services is provided at all times and that the community is aware of any cover arrangements.

·         To assist with the organisation of occasional events and funerals at the request of the Sisters.

·         If requested, to make arrangements for refreshments for individuals, groups and meetings.

·         To undertake any other duties that can reasonably be required of the role.

 Personal Requirements:

A background in healthcare and supervising staff

Confident driver with clean driving licence

Knowledge of the care sector including accessing services and local authority allowances

Able to maintain confidentiality

Appreciation of the Catholic ethos of the house

Full DBS clearance for this role