Internal Communications Senior Manager

INTERNAL COMMUNICATIONS SENIOR MANAGER

Salary: £49,000 - £53,000 per annum

Reports to: Head of Internal Communications

Directorate: Policy, Information & Communications

Contract: Permanent

Hours: 35 hours per week

Location: Stratford, London w/ high-flex (1 - 2 days per week in the office)

Closing date: Sunday 23 February 2025, 23:55

Please note: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.

At Cancer Research UK, we exist to beat cancer.

We have an exciting opportunity for you to join us as an Internal Communications Senior Manager. You'll work with colleagues and senior leaders across the organisation to develop and deliver strategic internal communications projects and campaigns which inform, engage and inspire our staff to realise our vision, mission, values, and strategic goals.

You'll develop high-quality, clear and consistent communications that inform, engage, and empower employees, ensuring they are aligned with Cancer Research UK's priorities and the Communications strategy and objectives. You'll work closely with senior leaders to influence internal communications priorities, manage internal messaging, and lead efforts to continuously improve the effectiveness of our internal communications.

What will I be doing?

• Leading the development and execution of a strategic internal communications plan that effectively engages our staff, in line with Cancer Research UK's objectives, brand and tone of voice

• Overseeing the planning, coordination, and approval of central internal communications projects, campaigns and events, ensuring successful delivery of the internal comms and engagement strategy

• Collaborating with the wider Communications team to ensure internal and external communications are aligned and integrated

• Providing active leadership within the Internal Communications team, ensuring the team delivers innovative and best-in-class internal communications that drive engagement and support CRUK's strategic goals

• Working with internal communications colleagues to optimise internal communications channels and platforms, ensuring timely, relevant and impactful updates

• Leading the measurement and evaluation of central internal communications projects and campaigns, setting benchmarks, KPIs and using data-driven insights to continually refine communications strategies, drive engagement and improve impact

• Line managing direct reports to deliver against agreed KPIs and inspiring, coaching and motivating the team to build on their strengths and support their career development

• Ensuring Equality, Diversity and Inclusion (EDI) is embedded into all internal communications activity and consider it as part of all decision making

• Acting as an internal communications senior point of contact for business continuity, issue management or reputational risk issues

• Creating compelling, engaging and informative internal communications, within varying timeframes, including news stories, information, policy updates and participative events on specialist themes.

What are you we looking for?

• Extensive experience in leading and delivering high-impact, multi-channel internal communications strategies that align with business objectives

• Proven ability to design communications strategies that drive engagement and support organisational goals

• Demonstrable advanced experience in building relationships, influencing, and managing relationships with a diverse range of senior stakeholders within a large organisation

• Strong ability to influence and advise senior leadership on internal communications strategies and decisions, with the proven ability to instil confidence in decision-making while maintaining positive, productive working relationships

• Capable of leading with authority, while fostering a collaborative and inclusive environment

• A forward-thinking, strategic thinker adept at using data, insights, and feedback to inform and refine internal communications strategies. Strong ability to translate business objectives into impactful communications plans that support business goals.

• Exceptional written and verbal communications skills, with the proven ability to distil complex and sensitive information into clear, compelling messaging for a range of audiences

• Highly motivated with a results-driven attitude, committed to achieving excellence and delivering communications that drive impact

• Extensive experience in planning, prioritising and managing high-level internal communications projects and strategies

• Proven experience in leading and managing teams, with a focus on setting strategic direction, defining performance expectations, and ensuring the delivery of high-quality internal communications

• High proficiency in using a content management system for intranet and digital communications - including Microsoft Sharepoint.

Our organisation values are designed to guide all that we do.

Bold: Act with ambition, courage and determination

Credible: Act with rigour and professionalism

Human: Act to have a positive impact on people

Together: Act inclusively and collaboratively

We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.

What will I gain?

We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.

How do I apply?

We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively.