Divisional Business Manager

Exciting challenges. Collective goals. One clear purpose.

Divisional Business Manager

£58,000 - £65,000 plus

Reports to: Head of Retail operations

Directorate: Marketing, Fundraising & Engagement

Contract: 12 month fixed-term contract

Hours: Full time 35 hours per week

Location: Home-based - Travel Required throughout Essex, Norfolk, Midlands and Wales

Closing date: 12th July 2024 23:55

This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. If you require more time to apply as part of a reasonable adjustment, please contact as soon as possible.

At Cancer Research UK, we exist to beat cancer.

We're looking for an innovative Divisional Business Manager to play a leading role as part of the senior Leadership Team contributing to and influencing decision making beyond the division and Trading. As the Divisional Business Manager, you will successfully develop the CRUK retail business both strategically and operationally in order to achieve income and profit targets, delivering through the Divisional Management team. You will be managing circa 8/9 Area Managers, 200 shops with a field-based infrastructure of approx 600 employees and 3,500 retail volunteers.

What will I be doing?

• To be the key decision maker to drive commercial performance of the division by working with both internal business partners and external partners where appropriate.

• In collaboration with the Divisional Manager leadership team, ensure retail operational objectives are delivered to the highest standard, that efficiencies are achieved and regular reviews are completed to continuously improve the operating model.

• Develop and deliver the divisional income, expenditure and contribution budgets; identify key financial risks and opportunities to maximise cost efficiencies.

• Monitor and evaluate area and divisional financial and non-financial performance against key performance indicators, benchmark against internal divisions and external competitors, report on variances and implement appropriate remedial contingency plans.

• To develop a divisional stock management strategy to maximise income, operating efficiencies and maintain statutory H&S standards.

• To develop excellent relationships with key internal stakeholders and CRUK departments both inside and outside of Fundraising and Marketing, in particular Volunteer Fundraising, Volunteering, HR and Research Engagement.

• Work with other Departments in a lead capacity for Trading and across the Directorate to ensure a collaborative approach to achieving objectives and influencing future strategies.

What are you looking for?

• Significant experience of managing substantial budgets

• Significant analytical skills and the ability to work with complex information

• Experienced commercial or charity retailer with experience in a field management capacity of working in a large and complex organisation, having an understanding of leadership and management of multi-site retail shops at a national or regional level

• Experience of initiating and implementing change, receptive to new ideas and able to participate fully in developing business plans and strategy

• Experience of identifying, monitoring and meeting customer needs using sector lead insights

• Evidence of strong leadership and people management, inspiring and empowering team members to believe in the vision and direction of a role, its department and the organisation as a whole.

• Experience of Project Management including development, implementation, review and monitoring success.

• Creative and innovative, able to influence decisions at a senior level and articulate the reasons behind their ideas in a challenging environment.

Our organisation values are designed to guide all that we do.

Bold: Act with ambition, courage and determination

Credible: Act with rigour and professionalism

Human: Act to have a positive impact on people

Together: Act inclusively and collaboratively

We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.

What will I gain?

We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.

How do I apply?

We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively.

Owing to the nature of this position, any offer of employment for this role will be subject to a satisfactory basic DBS check.

For more information on this career opportunity please or contact us at .

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Unfortunately, we are unable to recruit anyone below the age of 18, so that we can protect young people from health & safety and safeguarding risks.