Training & Practitioner Engagement Coordinator

Calm Mediation is recognised as a national leader in community mediation & restorative justice. We offer a range of seven services (and growing) with internal and external training. The successful candidate will work with multiple stakeholders, from mediation trainees and volunteer practitioners, to housing associations, workplaces and students, to agree their conflict resolution learning needs. You will be part of a team that listens to each other and develops sessions which are engaging as well as educational. Several of our external courses are accredited by OCN (Open College Network) and you will see the positive impact of your work, from newly trained mediator volunteers doing their first cases to the clients who are empowered to improve communications even in high conflict situations.

The role has two aspects: 1. training sessions; 2. support of practitioner engagement. Our latest pracitioners joined in May 2024 and others have been with us for decades. They are engaged and interesting so your role in supporting their ongoing learning, supervision and socials is entertaining and educational. The training campaigns range from 'awareness sessions', (advice/information to enable better understanding of how we can help), to our 'Accredited Mediator' courses which run for two weeks plus a written Portfolio. You will also be involved in our annual 'Calm Connect' event which is a showcase for the sector, with top speakers and always a lively & interesting Q&A.