Programme Manager (Fixed Term)

Department: Programmes

Reports to: Head of Programmes

Location: Home-based, with travel across England, Scotland, and Wales

Contract: Full-time, Permanent

Benefits:

• 25 days holiday plus England bank holidays
• Employer pension contribution up to 5%
• Life insurance, critical illness cover & private health benefits
• 37.5-hour workweek

Note: This role requires travel with overnight stays across England, Scotland, and Wales.

About British Gas Energy Trust (BGET)

British Gas Energy Trust (BGET) supports individuals and families across England, Scotland, and Wales who are struggling with energy debt and financial hardship. This is an exciting opportunity to support the effective management of the Trust’s third party funded organisation grant programmes across England, Scotland and Wales

Key Responsibilities

·         To act as the managerial point of contact between the Trust’s Grantees & the Trust ensuring programme materials up to date.

·         To create documentation linked to grant programmes, such as Applications, Review Templates, Scoring Matrix and Grant Agreements.

·         Build & manage positive “listening & learning” relationships with organisational grant applicants.

·         Help ensure BGET learns from best practice delivery, and identify, recognize & respond to issues or opportunities as they arise.

·         Undertaking both face to face and virtual monitoring visits as part of the project initiation, ongoing KPI and impact evaluation process, creating comprehensive follow-up reports and end of year reports.

·         Ensure visibility & assurance of current policies and practice are in place with funded entities, identifying any risk to the Trust e.g. Safeguarding & Data Protection.

·         Collect communication materials and help the Trust to amplify the voices of the organisations we support.

·         In-put to the day-to-day contractual relationship with our Grant Management System provider, keeping data current and identifying improvements.

Reporting & Contract Management:

·         Help ensure that organisations are supported to meet their obligations under their grant agreement, including KPIs and other reporting tools.  Including identifying risks to delivery and supporting the grantee to help resolve any challenges with delivery that impact on the grant obligations. 

·         Collate comprehensive and clear feedback, data and information to monitor performance and impact on an ongoing and regular basis.

·         Input into coordination, collection and analysis of Ofgem end of year reporting information.

·         Ensure all data collection aligned to current Data Protection regulations and use and storage of data is in line with the Trust’s own policies and provide reassurance to the CEO and Board.

·         Prepare clear and informative monthly programme updates and support the preparation of quarterly programme reports to the Board to clearly evidence operational delivery across the grant portfolio. 

·         Ensure that the outcomes and KPI information are used to create impact reports during the contract period.

·         Conduct monitoring visits to funded projects, (in person and online) ensuring accurate briefing notes and write up of meetings are compiled and logged appropriately.

·         Establish clear reporting systems with each grant organisation and ensure accurate notes of quarterly meetings with portfolio of projects.

·         Work with Finance to ensure grant funds are expended in line with grant agreements and any regulatory requirements.

·         Ensure accurate data is in place for year-end reporting.

Knowledge Sharing

·         Identify and develop opportunities for the organisational grant applicants to work collaboratively and share learning.

·         Create and deliver events for our projects either online or annually at our Annual Advisors Gathering.

·         Ensure case studies and other content is collated from the projects to share through our channels.

Person Specification:

Skills and Knowledge:
Essential:

·         Strong project management skills, with relevant project management software training.

·         Good written communication skills, with the ability to build effective working relationships.

·         Strong at operational and project management with the ability to meet deadlines.

·         Accuracy and attention to detail with a methodical approach.

·         Flexible approach to changing circumstances, prepared to re-order priorities as required. 

·         Practical “can do” approach with ability to manage multiple work streams.

·         Highly adept at Office 365 and Excel, technically confident in managing Grant Management systems.

·         Significant experience monitoring grant programmes including KPI reporting, assessment and write-up.

·         Excellent written communication skills, with an ability to communicate with confidence to a wide range of individuals and audiences.

·         Excellent analytical & numerical skills with the ability to interpret data and share insights.

Desirable:

·         Stakeholder management experience

Experience:

·         A proven track record of managing effective operational delivery of impact focused grant making projects or programmes. Including grant programme design.

·         Experience of developing and managing positive, equitable partnerships.

·         Responsibility for managing our Grant Management System including establishing reporting systems and dashboards for the Senior Leadership Team and Board.

This role is an opportunity to make a real difference in communities across the UK, working directly with organisations that deliver tangible support to those who need it most. If you are passionate about tackling fuel poverty and have the skills to drive a high-impact programmes initiative, we encourage you to apply.

Please note that we are not able to offer sponsorship and the successful candidate must hold the right to work in the United Kingdom. 

A basic DBS check is a requirement of this role.