Programme Coordinator

Programme Coordinator

BRIGHT FUTURES UK:

Bright Futures UK is the first and only charity to support young people experiencing long term illness, back into education. Working with young people from the ages of 5-24 who have both long-term physical, chronic and mental health illnesses. We work to create different educational and social programmes of support, including Tutoring, Befriending and Career Mentoring programmes. We work with some of the biggest hospital trusts not only in London but in the UK, including UCLH, Great Ormond Street.

THE JOB:

Join us as a Programme Coordinator and become an integral part of our mission to transform the lives of young people suffering from illness in education. In this role, you'll have the opportunity to develop your skills in the charity sector while contributing to various essential areas of our programme delivery, such as program administration, programme development, assistance with fundraising, partnerships and growth and volunteer coordination. You'll receive support and guidance as you grow in these responsibilities. We're seeking a dedicated individual who embodies organisation, proactivity, and a compassionate demeanor. Your role will be instrumental in helping Bright Futures UK develop and expand into a nationwide charity. The programmes coordinator is a newly created role in the team, and will work closely with the whole programmes team to provide effective programme administrative support. This is therefore, an exciting opportunity for someone looking to get involved in all areas of an emerging and fast-growing charity.

RESPONSIBILITIES:

• Ability to swiftly assess and manage referrals which are sent to Bright Futures UK, ensuring no one falls through the cracks and every individual gets the support they need.
• Managing matching administration between young people and volunteers to set them up in their programmes.
• Managing introductions between young people and their volunteers, helping to break the ice and be a friendly face for both parties.
• Support ongoing relationships between volunteers and young people by maintaining frequent communication and gathering feedback ensuring that each program runs productively and positively.
• Assisting where needed on development projects and being creative with resource expansion.
• Helping to support the Workshop Manager where needed in the creation and development of in hospital workshops.
• Monitor and support the creation of new volunteer adverts as needed.
• Assisting and attending events, where you'll have the chance to share our mission first-hand and inspire others to join our cause

WHAT WE WANT FROM YOU:

• Excellent interpersonal and communication skills, with the ability to build strong relationships with volunteers, young people, and other stakeholders.
• Confident public speaking and networking skills
• Strong organisational skills and the ability to manage multiple tasks and priorities effectively.
• Bachelor’s degree in a relevant field (desirable but not absolutely not compulsory)
• Capable of working both independently and collaboratively as part of a team
• Empathy, patience, and a genuine passion for supporting young people facing significant challenges.
• Ability to handle sensitive information respectfully
• Proficiency in Microsoft Office Suite and Canva, experience with volunteer management software and recruitment sites (desirable).
• Commitment to 2x in-person office days a week; currently on Monday and Tuesday (with some flexibility)

WHAT YOULL LOVE ABOUT US

• We’re a fast-growing charity with a small, close-knit team of people who are passionate about our cause.
• Because we’re a small but fast-growing charity, your influence and potential to make change is huge. We’d love to hear your ideas - in your field or outside it - for improvement, culture, and values of the organisation.
• The difference we make to the lives of the people we work with is huge - and you’ll be able to be a part of this first-hand

We look forward to hearing from you!