Individual Giving Officer

We are looking for someone with excellent supporter care experience and of supporting fundraising / marketing campaigns, who is excited about the opportunity to develop and grow Bliss’ Individual Giving programme.

Role Summary 

One in seven babies is born premature or sick and needing care on a neonatal unit – this isn’t what most parents expect for their baby.

Bliss is the UK’s leading national charity for babies born premature or sick, and we are looking for an Individual Giving Officer to join our enthusiastic and passionate team.

This is an excellent opportunity for a creative and proactive individual to be part of a vibrant Fundraising Department and make a real difference to the lives of families and babies in neonatal care.

Terms 

·       Hybrid (with a minimum of three of your days over two weeks will be worked in the office

·       Salary: £30,000 FTE       

·       30-35 hours a week 

·       Permanent contract

Role Details 

This role will oversee the development and delivery of the Individual Giving programme at Bliss, with a focus on digital fundraising and supporter care.  The successful candidate will help ensure the effective running of existing fundraising products, including our regular giving, tribute funds and appeals programme. There will also be the opportunity to get creative in writing compelling copy and content for our Individual Giving programme, as well as work closely with supporters to ensure they receive the best experience of Bliss.

The ideal candidate will be able to demonstrate the following skills and experience: 

·       Experience of managing or supporting fundraising or marketing campaigns within a charity or commercial background

·       Excellent communication skills, with the ability to write compelling copy

·       Experience of delivering high-quality supporter care or customer care

·       Knowledge of direct marketing principles, and particularly email marketing

·       Experience of using databases to manage audiences

For more details please view the job description and person specification attached to this advert.  

About Bliss

Bliss is the UK charity for babies born premature or sick. Our vision is that every baby born premature or sick in the UK has the best chance of survival and quality of life.  

We champion the rights of every baby born premature or sick to receive the best care. We achieve this by empowering families, influencing policy and practice, and enabling life changing research.  

How to apply  

Interested applicants are requested to submit the following documents

·       Your CV (please ensure this does not include your age, gender or any other personal characteristics) 

·       Supporting statement explaining how you meet the criteria in the person specification. This should address the essential points of the person specification and is expected to be no more than 1000-1500 words long 

This information is used when shortlisting candidates for interview. 

It is Bliss’ policy not to contact applicants who have not been invited for an interview so if you have not heard from us three weeks after the closing deadline, you should assume that your application has been unsuccessful. 

Recruitment Timeline  

• The deadline for applications is 10am on Monday 3 March
• First round interviews will be held virtually (via zoom) on Thursday 6th and Friday 7th March, with second interviews in person at our London Bridge office in w/b 10th March.