Relief Assistant Shop Manager (RASM) - Balsall Common & local area

Are you a highly motivated and organised individual looking for a new challenge?  Do you want to work for a local charity and help make a difference by raising income to help fund care for our patients and families?

As a RASM you will be assisting the shop manager to run the shop and covering their days off and holidays and you may be called upon to provide relief cover in our nearby shops.

You will:

·          Own the daily operations in the absence of the Shop Manager

·          Achieve income targets by maximising sales & donations

·          Provide the highest level of customer service to donors and customers

·          Lead by example and support to be able to accept, sort, price, steam & display goods for sale to maximise income within agreed guidelines

·          Effectively lead shop volunteers, respectfully supporting their usual tasks and commitments to meet the shops KPI requirements

·          Understand & lead by example to develop a positive team spirit & actively promote the work of the Hospice

·          Use (or support the use) of social media to promote the shop

No retail experience is required as we can train you; we just require the drive and determination to do a good job.