DEPUTY SUPERSTORE MANAGER – HARBORNE

DEPUTY SUPERSTORE MANAGER – HARBORNE

Closing Date: 20 January 2025

Interview Date: To be confirmed

Location:  Reloved Brum Charity Shop, Harborne, Birmingham

Hours:  37.5 per week

Duration:  Permanent

Salary: Retail Band 3, £22,623 - £24,471 per year

DBS Requirement:  None

“Happy to talk about flexible working”

Are you a confident retail manager looking for a new challenge? 

Do you want to join an innovative and trail blazing charity retailer who has been awarded UK charity shop of the year for 2024/25? 

Our flagship superstore in Harborne, Birmingham, Reloved Brum, is seeking to appoint a Deputy Superstore Manager, who will support the Retail Area Manager and Superstore Manager through management of day-to-day operations.

We are looking for an enthusiastic, creative individual with bags of personality who puts customers at the heart of their decision making.

About the role          

Our charity shops raise vital funds for Birmingham Hospice.  The generosity of our donors and shoppers plays a crucial role in supporting the community, helping us to provide care for local people living with a terminal diagnosis and for their families. 

In this new, exciting role, you will be responsible for a range of key activities, such as visual merchandising, stock rotation, volunteer support and health and safety. 

An excellent communicator and self-starter, you will supervise and coach our people.  You will drive and maximise sales to meet and exceed targets and ensure the shop is always up to brand standards.  Additionally, you will be responsible for opening and closing procedures, as well as till operation, making sure that all monies are recorded, secure and banked.

You will always ensure that our customers receive the highest possible standards of customer service, actively seeking to drive customer engagement, seeking feedback to improve the services offered and supporting our activities to promote and grow the business.

If this is you and this sounds like the role for you, then we’d love to receive your application. Come and join us in our charity shop like no other!

To view the full job description for this role and to apply for this vacancy please use the above QR Code, or alternatively visit our vacancies website