Exempt Accommodation Operations Manager

As the Exempt Accommodation Operations Manager, your role will focus on optimising the accommodation service for vulnerable adults, ensuring compliance with housing regulations, securing funding, and driving strategic development. You will manage the financial efficiency, oversee regulatory compliance, and ensure that the accommodation service is operating smoothly and meeting the needs of residents.

We are a small, close-knit team seeking an experienced and knowledgeable individual to join us, bringing their expertise to improve and strengthen our service. This is a vital role that will help shape the future of our organisation and make a real difference to the support we provide.

Key Responsibilities

Funding & Financial Management

• Secure housing revenue claims and funding for accommodation services.
• Manage Housing Benefit claims, track funding deadlines, and oversee budget management.

Compliance & Legal Oversight

• Ensure properties have the correct exempt accommodation status.
• Draft licence agreements and ensure compliance with housing laws and regulations.
• Stay up to date on all relevant regulatory standards, ensuring the service meets legal requirements.

Knowledge & Expertise

• Expertise in housing benefits, funding models, and supported accommodation regulations.
• In-depth understanding of housing laws and tenancy/licence agreements.
• Strong knowledge of risk management and compliance in supported living environments.

Strategic Development & Risk Management

• Lead the strategic direction and growth of the service, ensuring operational efficiency.
• Develop and implement risk assessments, ensuring compliance and safety.
• Promote a culture of positive risk-taking, while maintaining safety and compliance.

Stakeholder Management

• Build and maintain relationships with local authorities, housing providers, and key stakeholders.
• Act as a liaison between local authorities and housing benefit departments.

Policy & Procedure Management

• Review and update policies and procedures to ensure compliance with current regulations and best practices.
• Implement improvements for operational efficiency and service delivery.

Key Requirements:

• Knowledge of housing benefit systems and funding models for supported accommodation.
• Familiarity with housing law, licence agreements, and regulatory compliance.
• Ability to drive strategic growth, risk management, and operational improvements.
• Strong communication and relationship-building skills.

Job Type: Full-time or Part-time
Salary: £65,000 starting per year

This is an exciting opportunity to enhance services for vulnerable adults and contribute to the overall development of the accommodation service.