Senior Data and Insights Manager

We are excited to be working with Freedom from Torture who are searching for a Senior Data and Insights Manager - offering an excellent salary, and the perfect step up for your career. Freedom from Torture (FfT) believes that no one should be tortured for being who they are. They stand with torture survivors, providing therapy and support, and fighting for change.  

This role will work in the Fundraising and Communications Directorate to drive improvement in fundraising. As part of the role, you will manage the current fundraising and engagement CRM system, such as ALMs.net & Engaging Networks, developing processes, maintaining data quality, and ensuring compliance with relevant regulation, GDPR, and best practice. You will lead in developing systems to optimise fundraising and communications performance, providing expert guidance and strategic input, guided by market trends that will maximise engagement. This role will also provide management support to the Data and Payments Officer.   
To be successful in the role of Senior Data and Insights Manager, you will need: 

• Solid experience with data-handling tools, including client databases and analytics, such as Power BI, SQL and statistical tools like R or SPSS.
• Ability to manage complex data management systems, incorporating multiple platforms.
• Experience in providing accurate KPIs reporting.
• Proven experience of use of CRM and SRM systems in a charity environment generating £5 million per annum plus.
• Ability to advise on potential improvements to segmentation, selections and testing opportunities. Experience in implementing real-world data testing strategies across multiple channels.

Salary: £50,000
Contract: Full-time, permanent
Location: London/ hybrid 
Deadline: Rolling

If you would like to have an informal discussion, please call Chloe on 02030 062787 or email your interest along with your CV to [email protected]. 

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector. 

We are passionate about improving equality across the sector, you can read more about our commitment to diversity here. 
If enough applications are received the charity reserve the right to end the application period sooner.