Senior Volunteer Coordinator

Hybrid role – with requirement to attend Birmingham office on a regular basis

As Senior Volunteer Coordinator every day is different - from offering guidance and advice to volunteer managers, to developing new training opportunities and attending events to promote volunteering across Aquarius services - you will certainly be kept busy. Organisation and time management is key as you’ll manage all elements of volunteering and monitor and evaluate volunteering data across the organisation.

You will play an active role in someone’s volunteering journey, from recruitment and ongoing support, to matching them to the right role. You will be key in ensuring that individuals have the right skills and training to thrive as volunteers with Aquarius. It is a highly rewarding role which relies on consistent communication and the ability to motivate others.

Aquarius is a charity that helps people and communities overcome the harm caused by alcohol, drugs and gambling. Right now, we’re looking for a self-confident and energetic individual with a good understanding of these issues to play a key part in developing and supporting all volunteer programmes across Aquarius services. 

You will:

• Work with the Participation Development Officer, supporting the key aspects of the Group Volunteer Strategy
• Coordinate and support the development and delivery of volunteer programmes, and support local services with recruitment, support and management of volunteers – including establishing a pathway with local universities
• Develop and deliver volunteer training across the organisation, and also support engagement with the ANCHOR group and young people’s steering groups to help promote co-production and ensure that empowerment is implemented across the organisation.

To succeed, you’ll need

• Significant experience of achieving results in a similar role – backed by high levels of commitment to our work, to the Recovery Agenda, equal opportunities and anti-discriminatory practice, and the importance of mutual aid.
• Experience of working with volunteers which will include effective engagement, as well as recruitment, support and management
• An understanding of the functional approach to substance misuse, and will have demonstrated your ability to develop and deliver training programmes
• The ability to work well on your own initiative, prioritising, planning and managing your own workload, as well as the flexibility and all-round people skills to contribute as part of a friendly team
• The ability to communicate clearly and with sensitivity, in writing, face-to-face or on the telephone, with people at all levels and from a wide range of social and cultural backgrounds.
• Excellent IT skills, with knowledge of Microsoft Word, PowerPoint, Excel, Outlook and Access and the ability to produce clear and concise reports
• A willingness to travel, occasionally nationally, as well as to work evenings and weekends if required.

In return, we offer a range of benefits including:

• Generous annual leave
• Employee Assistance Programme
• Excellent Learning & Development Opportunities and Career Progression
• Generous Contributory Pension scheme

An enhanced DBS disclosure will be required for this post.

We are committed to increasing our diversity and we would welcome applications from those with lived experience and/or anyone from a Black, Asian or Minority Ethnic group.

This is a rolling recruitment process; shortlisted candidates will be interviewed as and when they apply.

Aquarius Action Projects is a long-established charity (since 1982) based in Birmingham with a national reach of contracts and Partnerships. Aquarius is a subsidiary of Waythrough – a large charity that specialises in mental health, alcohol, drugs and related areas.