Business Manager

We are seeking an experienced and dynamic Business Manager to oversee the day-to-day operations of the CIC delivering the business support services which underpin the strategic growth of our organisation.

The Business Manager will be responsible for financial management, operational efficiency, HR, and ensuring compliance with relevant regulations. This role requires a proactive individual with excellent leadership, communication, and organisational skills.

Key Responsibilities:

Operational Management:

• Oversee daily operations, ensuring services are delivered efficiently and effectively

• Develop and implement operational policies and procedures to enhance service delivery and to comply with stakeholder contracts and agreements and  all relevant regulations and legal requirements.

• Oversee programme administration processes to ensure the efficient management of these areas

• Monitor and evaluate the performance of services and programmes with the Management Team. Coordinate the delivery of effective Management Information and analysis of Appeer operations for regular review by the CEO and Board

• Ensure all necessary IT software, hardware and resources across the organisation are implemented and managed well, securely and up-to-date.

Financial and Funding Management:

• Oversee financial reporting, including monthly management accounts, and ensure compliance with financial regulations with Financial Manager

• Support the Board of Directors and Finance Committee with financial reporting, analysis and financial and sustainability strategy development for the organisation with Financial Manager

• Identify and pursue funding opportunities, including grants, donations, and partnerships; manage funding relationships and grant monitoring and reporting with CEO and internal staff

• Manage external supplier contracts and relationships: ensuring contracts, insurances, subscriptions and rentals/hires are maintained to ensure continuity of cover/use and offer best value for the organisation

HR Management:

• Oversee the management of HR across the organisation, advising on the strategic recruitment, management and development of staff and volunteers

• Responsible for the coordination of recruitment, induction and training of new recruits

• Provide ‘business partner’ HR support to Line Managers

• Coordinate Appeer’s process of regular performance and reward reviews and coordinate a programme of ongoing training and development opportunities

• Ensure compliance with HR policies and employment legislation and that employment contracts and the Employee Handbook are kept under ongoing review

• Ensure best practice delivery of  employment practices in line with Appeer’s values

• Line manage the Admin Officer, Finance Manager and Designated Safeguarding Lead

Strategic Planning:

• Work with the CEO to develop and implement the Appeer CIC’s strategic plan

• As a member of the senior leadership team, support the CEO and board in organisational strategy development

• Identify opportunities for growth and development of services

• Foster relationships with key stakeholders, including clients, funders, community partners

Compliance and Risk Management:

• Ensure Appeer complies with all relevant regulations and legal requirements.  Manage risk, including health and safety, data protection, complaints and safeguarding. Communicate relevant policies and procedures to staff, families and service users (as appropriate)  

• Work with the CEO/Engagement Manager to ensure that Appeer CIC fulfils its duties and responsibilities associated with internal and external contracts and agreements

• Act as Appeer’s Data Controller for GDPR purposes

• Maintain the organisation’s Risk Register and coordinate a formal quarterly review  and report to the CEO

• Maintain accurate records and ensure robust reporting mechanisms are in place

• Act as the channel of communication with Appeer’s insurers and, legal advisers when issues arise, keeping the CEO and Board informed as necessary

About APPEER

Appeer is a Community Interest Company (CIC) set up to deliver services that support autistic girls and women (and those assigned female at birth) to connect with peers, to develop their life/work skills and to support their wellbeing.   Over the past 5 years our founder and current CEO has taken the vision of creating a community where autistic girls and women can connect from a small, passionate team into a robust and impactful organisation.

We provide  In Person and Online Activity groups and programmes, Alternative Provision, events and resources for those in the community that we serve, their parents/carers and other professionals. We are not a therapeutic setting and as such do not offer clinical support or 1:1 supervision.

We were established in 2019 and have since grown rapidly from a small startup to a robust small-medium  enterprise with a turnover of £250k and serving over 400 beneficiaries a year. 

Interested candidates are invited to submit a CV and cover letter outlining their interest, suitability and vision for the role
 by 5pm on 12th August 2024.  Interested candidates are encouraged to submit early applications as the application window may close sooner than 12th August 2024 if a suitable candidate is found.

Appeer is an equal opportunity employer. We are committed to ensuring a fair and equitable recruitment process for all vacancies.

Please let us know if you require any reasonable accommodations in order to effectively access the recruitment process. If you would like any further information about the role or application process, please contact Claire Livingston who may arrange a conversation with the CEO or a director with you.