Salesforce Administrator

Anna Freud is a world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website.

We value diversity and aim to have diverse workforce that reflects the community and our service users, in line with our vision, values and inclusion commitments. We encourage applications from all sections of the community.

The Salesforce Admin will be key for the successful operation of Anna Freud’s Salesforce environment which is at the heart of the current digital transformation. We have developed a bespoke salesforce product that truly benefits the user, in a mental health environment. Working within the IT Department this role is essential to ensure that Salesforce operates effectively for internal and external stakeholders.

The Salesforce Administrator is expected to administer the system, aid in designing solutions, and assist in supporting the developments already in place.

The post-holder will work within the IT department in Central Support Team but they will also be working with teams across the organisation as the first line of support for any issues.

The successful candidate will join a small and supportive team of 7 people within a fast paced and busy environment as there is a lot to do, with a mixture of team working but also having the initiative to problem solve independently.

Location

Hybrid working (a mixture of onsite and home/remote working). Staff are working onsite for at least 20% of their working hours, either at our London site (4-8 Rodney Street, London N1 9JH) or our Northern Hub (Huckletree, The Express Building, 9 Great Ancoats Street, Manchester M4 5AD).

Contract duration

Fixed-term (two years in the first instance but with scope to extend)

Closing date for applications

Midday (12pm), Friday 1 November 2024.

Please note that due to high application volumes, we may close this advert early. We encourage you to apply promptly and to keep an eye on our future vacancies for more opportunities.

Notification of interview

Shortlisted applicants will be notified no later than Wednesday 13 November 2024. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.

Interviews

Interviews will be held on Wednesday 20 November 2024.

How to apply

Please click on the 'Apply now’ button. We are unable to accept CVs and kindly request no contact from agencies.