Sales and Communications Coordinator

About Us:
Andrew Simpson Centres (ASC) are dedicated to making sailing and watersports accessible to all. Our not-for-profit centres offer a range of subsidized courses, specialist programs, and clubs. We aim to transform lives through sailing, inspired by Olympic gold medalist Andrew Simpson MBE. Our centres provide opportunities for individuals of all ages and abilities to engage in sailing and watersports, fostering skills, confidence, and community.

Job Summary:
We are seeking a highly motivated Sales and Communications Coordinator to join our Portsmouth team. This role involves supporting the Centre Manager in achieving income targets, maintaining customer relationships, managing bookings, and driving new sales. Additionally, you will assist in fundraising, outreach, and community engagement activities. Your efforts will help ensure the smooth running and development of our centre.

Main Duties and Key Tasks:

Centre Sales and Communications:

• Achieve income targets through agreed strategies.
• Maintain relationships with schools, groups, and individuals.
• Establish new customers and drive sales.
• Manage bookings and the booking system.
• Process and administer paperwork and communications.
• Assist in developing the centre according to the annual development plan.
• Collaborate with the team for smooth operations.

Fundraising Activities:

• Identify and pursue local fundraising opportunities.
• Manage relationships with local supporters and stakeholders.
• Research and submit applications to local trusts and grant organizations.
• Identify community partners for fundraising.
• Provide information for impact reporting to funders and supporters.

Outreach Activities:

• Identify effective outreach strategies with the Outreach Manager.
• Lead local outreach to attract participation in RNSA Youth Crew and Swim Free Programme.
• Network with local communities to market opportunities.
• Serve as a point of contact for families and young people.
• Engage with families and signpost available pathways.
• Develop materials to support programs.
• Research local demand and business potential.
• Attend and leverage local events for networking.

Person Specification:

Essential:

• Working knowledge of office management and administration.
• Previous outreach and marketing experience.
• Excellent communication skills and ability to build relationships.
• Experience in producing and implementing administrative practices.
• Proficient in managing complaints and conflict.
• Excellent customer service skills.
• Ability to problem solve and make sensitive decisions.
• Good financial management skills.
• Proactive, organized, and a team player.

Desirable:

• Experience in digital marketing.
• Educated to degree level or equivalent.
• Knowledge of the charity sector.
• Understanding of sailing/watersports industry.
• Experience in a non-profit or charity setting.

Personal Commitment:

• Uphold and promote ASC values.
• Adhere to Health and Safety, equality and diversity, safeguarding legislation, and other policies.
• Maintain strict confidentiality and data protection principles.
• Commit to delivering excellent customer service.

Apply now to join our team and help us transform lives through sailing and watersports.