Community Fundraising Assistant

ALDER HEY CHILDREN’S CHARITY

Job Title:              Community Fundraising Assistant

Reporting To:     Running & Challenge Manager

Salary:                   £25,307 - £29,364

Hours:                   37.5 hours per week

Location:              Alder Hey Children’s Charity, based within Alder Hey Children’s NHS Foundation Trust, Liverpool

About us:

Alder Hey Children’s Charity raises vital funds to help make Alder Hey Children’s Hospital a truly world-class, patient-friendly hospital for the 450,000 patients and families we care for every year.

The charity helps to fund a range of activities and projects that are designed to enhance and improve the lives of our amazing young patients. This includes the funding of specialist medical equipment to ensure our brilliant surgeons and clinical staff have the most up to date and cutting edge technology available and funding hi-tech distraction equipment designed and proven to reduce pain and anxiety in our patients. We also fund a range of programmes and special projects such as our ward musicians, our on-site magician and the play specialists we have on every ward.

We have recently closed our Surgical Neonatal Appeal, having successfully raised our £3m target towards a brand new, state of the art Surgical Neonatal Intensive Care Unit (NICU) at the hospital. This year we will be fundraising towards a new Same Day Emergency Care Centre, providing an unrivalled experience for our patients and their families.

Job Purpose:

This is an exciting opportunity to join our dynamic Community Fundraising Team.

This role calls for an enthusiastic, highly motivated and organised person who shares our values. The role will play a vital part in supporting the day-to-day activity of the Community Fundraising Team in undertaking a wide variety of fundraising activities.

Key responsibilities:

·         Support the Community Fundraising Team with the administration of bespoke, third party and donor led events. Including (but not limited to) sending packs and resources out, communication of event information and appropriate thanking.

·         Manage the Community Fundraising email inbox.

·         Diarise Community Fundraising team meetings, take appropriate minutes and distribute actions.

·         Manage the Community Fundraising shared drive and filing system.

·         Work with the Community Fundraiser to identify potential Young Ambassadors and create Ambassador Packs.

·         Manage the stock control of Community Event Resources.

·         Audit and monitor the Charity collection boxes.

·         Manage community contacts within the Charity CRM (Salesforce) ensuring they have up to date information.

·         Be the first point of contact for on-line giving donors and monitor the online giving platforms including JustGiving and ensure that each donor has relevant communications.

·         Manage the donor led event diary, providing appropriate resources where required.

·         Produce regular financial and fundraising reports on various Community Fundraising Income streams using the Charity CRM (Salesforce)

·         Monitor Community Fundraising income and check it’s appropriately coded on Salesforce.

·         Ensure that relevant members of the Community Fundraising Team are aware of on-line fundraising activity.

·         Work alongside the Operations and Finance Teams to monitor income.

·         Attendance at community fundraising events.

·         Be an outstanding advocate for Alder Hey Children’s Charity in line with the core values of the organisation.

·         Be an active and supportive member of the Alder Hey Children’s Charity team, contributing to the team’s development and working collaboratively with colleagues and volunteers.

·         Gain and maintain in-depth knowledge and understanding of the Charity’s work, priorities and future plans and act as a spokesperson for the Charity when required, including representing at external events as appropriate.

·         Support the Operations Team when in the office by answering phones and serving on the front desk when the office is busy.

·         Any other reasonable duties as required by your line manager.

Our Values

Here at Alder Hey Children’s Charity, our values guide the way in which we work. By being courageous, working together, being passionate about our work, and making sure that we are creative in what we do, helps us to deliver the support necessary so that our Hospital can continue to deliver the very best care for our young patients and their families. Our values are:

Courage: we try new things and take risks to innovate and drive forward new ideas. We have the courage to speak up and take a stance. We are accountable, responsive and responsible. We are unstoppable.

Together: we work together as one team, sharing our knowledge and learning. We work in partnership with patients, families, supporters and colleagues. We are respectful, celebrate diversity and empower each other to achieve our aims.

Passion: we are passionate about what we do and why we do it.  We work together to share and grow. We inspire others.

Magical: we are fun, creative and child led. We create special moments, provide little extras and go further for our brave young patients. 

The charity is currently conducting a four-day working week trial, due to end on 31st March 2025. This means that, for example, staff previously working 37.5 hours a week are now working 30 hours a week to enable a four-day working week. The trial is monitoring the benefits of a four-day working week against productivity. We are confident that by embracing a more flexible and balanced approach to work, we can continue to create a thriving and fulfilling work environment while driving growth and success for our charity. Next steps will be agreed before the 31st March 2025, based on an assessment of the trial period; the four-day working week trial may be ended, extended or adopted permanently.

How to apply:

You can apply by clicking the link below. Applications must include your CV and a covering letter which answers the following questions:

·         How do you meet the person specification? If you don’t exactly meet all of the role requirements but have transferable skills, please do consider applying and provide details as part of your answer.

·         Why do you want to work for Alder Hey?

Additional information is included within the Job Description and Person Specification.

Closing date: Tuesday 19th November 2024

Interview date (to be held at Alder Hey): Thursday 28th November 2024

Note: This job description is intended to outline the general nature and level of work performed by employees within this role. It is not exhaustive and may be subject to change or modification as required by the needs of Alder Hey Children's Charity.

Alder Hey Children’s Charity will make every endeavour to make any reasonable adjustments for applicants who require assistance in carrying out their duties due to a disability. Alder Hey Children’s Charity is committed to equal opportunities and positively welcomes applications from all sections of the community. Alder Hey Children’s Charity is committed to safeguarding children and vulnerable adults.

The post holder may be required to complete an enhanced DBS disclosure check.