Advice / Information Jobs
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About us
Providence Row believes that no one should have to sleep rough and that everyone should have access to the support they need to find a safe place to call home.
We work with those affected by homelessness and those vulnerably housed in Tower Hamlets, offering an integrated service of housing advice & support, access to substance use, physical & mental health services, as well as, training & progression programmes. We ensure that people often excluded from mainstream services gain the support and opportunities they need to create a safe, healthy and sustainable life.
About the role
- Navigating the London Borough of Tower Hamlets, working with people who have a higher complexity in substance use and need additional support from multiple services.
- To work in a trauma informed and person centred way, empowering the client to make informed choices around their care and support
- Conducting street outreach with partner agencies to identify and locate people on your caseloads, who are sleeping rough.
- Attending local hostels with the aim of supporting those who are at risk of eviction and where substance and/or alcohol use maybe a contributing factor.
- Managing a caseload of clients
- Attending partner agency meetings relating to rough sleeping & hotspots in the borough.
- Providing targeted harm reduction advice and information to individuals around the risks associated with drug or alcohol use and supporting people to improve their health and wellbeing.
- Signposting individuals to other support services inclusive of substance use, based on individual need.
- Removing the stigma of homelessness and for those who use substances and/or alcohol
- Breaking the barriers of which people experiencing homelessness face, when trying to access needed services
Benefits
- 27 days holiday plus bank holidays
- Pension – 5% employer, 3% employee
- Cycle to work scheme
- Season ticket loan
- Employee assistance programme
- Monthly reflective practice
- Wide range of learning & development opportunities
To apply: Please upload your CV with a covering letter, detailing how you meet the job specification. CV’s without a covering letter will not be considered.
Research shows some people, especially women and marginalised groups, may hesitate to apply unless they match all the criteria. However, we want to assure everyone that we encourage applications from all individuals, regardless of whether they fulfil every point in the job description. Your unique perspective matters to us – please apply with confidence.
Interviews
Please note that we may interview on a rolling basis and therefore encourage early applications.
Providence Row is a charitable company limited by guarantee registered in England and Wales; company number 07452798 registered charity number 1140192.
The client requests no contact from agencies or media sales.
Care Navigator (Diabetes)
Salary: £27,527 - £30,831 per annum + 6% pension
Employment type: 12 months (possible extension)
Hours: 36 hours per week
Based at: Haringey GP Federation offices (or as assigned)
Closing date: 11 November 2024 at 12noon
Interviews: 15 November 2024
Job Reference: 2024006
The Bridge Renewal Trust in partnership with Haringey GP Federation and North Central London Clinical Commissioning Group are delivering a new Pan-Haringey Diabetes Care Navigation Service.
As a Care Navigator, you will provide support to people whose diabetes is not well managed or who are not engaging with health professionals, in particular, deprived and vulnerable groups within this cohort. You will support people to access diabetes information and/or education in their own language, improve their ability to navigate the health and care system and improve their confidence to self-manage their condition. This is a new and exciting approach to working with people with diabetes in Haringey.
The Bridge Renewal Trust is a charity that delivers practical ways that people can live healthier, long and fulfilling lives – thus playing our part in working towards reducing health inequalities and building stronger communities.
Are you a passionate and dynamic individual with excellent organisational and interpersonal skills; and a proven track record of working in a multi-disciplinary team, working closely with GP practices and other healthcare professionals, the general public and voluntary sector? Ability to speak Somali, Bengali or another Haringey community language would be desirable.
We are currently recruiting for a Care Navigator who will enable people to better utilise resources in the voluntary and community sector. This will in part be by direct work with individuals, and also by collating information about voluntary and community resources locally, to share with individuals and health professionals in clinics and GP practices.
This is a unique opportunity to join a progressive organisation where we value and reward the performance of our staff.
To apply, please email your CV with contact details of two referees, a supporting statement demonstrating how you meet the requirements set out in the Person Specification and completed equal opportunities monitoring form.
For a full job description, please visit the Bridge Renewal Trust website.
Company registration No: 06949568, Registered Charity No: 1131941
The client requests no contact from agencies or media sales.
Funded By: Debt Free Advice
We are looking for an experienced money advice caseworker to join our friendly and hard-working team to deliver a high-quality debt advice service for local people in Southwark.
The post is funded through Debt Free Advice, a London-wide partnership of organisations that provide free debt advice to Londoners who are experiencing or at risk of financial exclusion and debt
You will have:
- Recent and ongoing paid or voluntary experience of managing your own caseload of money advice and income maximisation cases.
- Ability to write detailed up to date case notes, letters and reports as required in plain English.
- Ability to manage a challenging caseload, meet targets and prioritise work in the face of competing demands on your time.
- Ability to respond sensitively to clients from a variety of backgrounds who are under pressure and negotiate with third parties in order to minimise conflict.
We offer a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% salary, and training and development opportunities to continue your professional development.
Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.
Interviews will take place on Tuesday 5 November 2024
Funded By: London Borough of Southwark
This is an exciting opportunity for a Gateway Assessor or Advice Worker with a minimum of three months experience to be fast tracked through the full Citizens Advice Generalist Adviser training programme. Once having completed an initial four weeks training period you will be allocated to work on one of a range of different projects and services providing direct advice to the public and undertaking casework on social welfare law issues.
- You must be a trained Gateway Assessor with a minimum of three months experience.
- An understanding of the advice needs and issues of the local community in a diverse inner-city area
- To understand, empathise with and be committed to the Service’s aims, principles and equal opportunities policies
We offer a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% salary, and training and development opportunities to continue your professional development.
Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.
Interviews will take place on Tuesday 5 November 2024
Based in one of St Giles’ offices across Wales, Cardiff, Newport, Swansea or Wrexham with frequent travel across Wales (hybrid working to be considered)
Are you an influential, collaborative and compassionate individual with a proven record of managing and supervising staff to successfully deliver services with KPIs, quality standards and/or targets? Do you have experience of working in or managing services supporting male offenders (age 18+) in community settings?
If so, St Giles is looking for a Financial Wellbeing Project Manager to join our team and support the management of HMPPS Contracts delivering Financial Wellbeing services across Wales.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
About this vital role
Our successful candidate’s focus will be to provide operational management support across one or more contracts awarded by the HMPPS to deliver Finance, Benefit and Debt (FBD) services in Wales. This will see you provide leadership and operational management support in debt and welfare benefits to a team of Financial Wellbeing Coaches (FWCs), Team Leaders and Administration team employed in the delivery of the contracts, and to plan and support the day-to-day workload for the team and setting performance objectives with the team and monitor progress.
You will also be expected to monitor and manage all aspects of delivery and performance to ensure compliance with policy and procedures and to manage partnerships including local and national delivery partners and any agencies with whom we are developing referral arrangements. Developing and maintaining strong working relationships with local Wales Probation managers and staff and other external stakeholders is an essential part of this role, as is providing regular reports in a range of formats to the Service Manager and monitoring use of the Customer Approved Database including regular reports on usage to ensure accuracy and timeliness of inputting by teams.
What we are looking for
- Experience of working in or managing services supporting challenging people
- Experience in working in or managing multi-agency partnerships working towards common objectives and outcomes
- Evidence of training at specialist level in money and/or welfare benefits advice from an accredited training provider
- Knowledge and understanding of the requirements of managing a caseload
- Wide range of money advice knowledge, budgeting, dealing with priority and non-priority debts, County Court/High Court options, insolvency options and welfare benefits
- Ability to coach and mentor staff to motivate and facilitate optimum performance in a team
- Strong IT, interpersonal and communication skills, both verbal and written.
As an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will require an Enhanced Child and Adult with Child Barred DBS Check.
We actively encourage people with personal experience of the criminal justice system or lived experience of the issues facing this client group to apply for this role.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.
We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
To apply please request an application form from our HR Team, via the apply button, stating the job title and ref number.
Closing date: 10 November 2024. Interview date: TBC 2024.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The role will support the Director and Mobilise team to coordinate and deliver a range of projects supporting our clients. This new and exciting role is well suited to an individual that enjoys building new connections, working with and supporting people and organisations to learn and develop, values working to a high standard and wants to bring about change. The post holder's duties will primarily focus on providing capacity building support to third sector organisations alongside organising events, undertaking community outreach, building and maintaining relationships and networks, writing reports based on analysis and research, and engaging with clients and project stakeholders to prepare bids and deliver new work.
Main Duties:
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Plan and manage projects to ensure activities are delivered effectively to timescale and budget
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Plan and deliver fieldwork, outreach projects and events to engage residents and organisations
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Work as part of a team to deliver projects with associates and partner companies
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Undertake research and data collection, including resident engagement activities
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Lead and support the design and delivery of workshops, training opportunities, and resources to support NFP organisations on a range of key capacity building areas
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Undertake organisational health checks and keep accurate and up to date records
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Undertake monitoring and evaluation activities
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Help create content and materials for communications purposes and social media
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Work closely with project leads to prepare reporting and supporting documents
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Support the development of Mobilise Public Ltd and its people, including supporting the development of tenders and proposals
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Any other tasks as directed commensurate to the role
Skills, Knowledge & Experience Required (Essential)
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Supporting/Working with or in not for profit (NFP) organisations, in particular voluntary, community and/or social enterprises
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Knowledge of key areas that create a strong and sustainable NFP organisation
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Knowledge or experience of working with NFP organisations of different sizes from grassroots to key anchor and national level organisations and a clear understanding of their current challenges
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Facilitating and developing or supporting events, workshops, focus groups or other similar activities
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Delivering fieldwork and outreach approaches to successfully recruit and engage a wide range of people and organisations
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Help identify an organisation’s development needs
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Excellent people skills that enable you to work sensitively and build trust to develop working relationships with a diverse range of people, organisations and clients from different sectors
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Excellent written and communication skills with the ability to tailor messages to different audiences and present information clearly and confidently
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Works to a high standard with attention to detail, management and organisation
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Effectively use a range of software including Microsoft Office, Google, and ideally other digital/online platforms
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Self-motivated with an ability to work independently as well as part of a strong team and work on multiple projects
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Right to work in the UK
Desirable:
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Experience at undertaking organisational diagnostics and/or skills audit and developing learning plans
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Experience of working in or with social housing and local government organisations
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Experience of designing and delivering successful training or coaching sessions to successfully build the capacity of NFP organisations in person and virtually
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Developed tools and resources for NFP sector organisations
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Experience or involvement in civil society – working with communities, volunteering, fundraising, community organising etc
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Expertise in data analysis, IT systems
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Knowledge or experience of digital engagement tools, social media, and/or AI as pertinent to the role
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Strong analytical skills
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Experience in creating and analysing surveys
Key Terms
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Salary Range: £30,000-£40,000 (FTE), depending on experience
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Negotiable full or part time hours – (minimum of 0.6 FTE). The role is open to compressed working in accordance with the needs of the job
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Home and remote working with one day or more per week at a shared office
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Some travel required within London and England which may include overnight stays according to the needs of contracts (anticipated travel days 2-3 days per month)
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Occasional evening / weekend work required
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25 days paid leave per year plus bank holidays (pro rata)
We are also recruiting for associates to join us on a freelance basis. Please contact us for more information.
Travel with Confidence Project and Campaign Advisor
Location: SIA House, Milton Keynes with hybrid working
Salary: £34,178 per annum
Contract: Fixed term (until Monday 17th March 2026)
Hours: 35 Hours per week Monday – Friday. We offer hybrid working with the expectation of three days per week in the office
Spinal Injuries Association (SIA) is the expert guiding voice for life after spinal cord injury. We help people to navigate their unique journey towards leading an independent life that they want and choose.
We recognise that travelling with confidence is not just a matter of practical skills, but also of social and emotional wellbeing for people with spinal cord injury.
This role will play a pivotal part in delivering our Travel with Confidence project.
This will include:
- Developing and launching a Travel with Confidence module on our website, to provide practical support and training to help people build their confidence and skills when travelling.
- Supporting a travel-related policy change and public awareness campaign to bring about lasting change.
- Planning and delivering project communications.
Duties and Responsibilities include
- Work with the external creative agency, videographers, our internal website team, and our clinical team to produce engaging, accessible, digital content for the Travel with Confidence module on our website.
- Launch the Travel with Confidence module on our website by working with our communications team.
- Establish and lead a working group of relevant stakeholders and end users to test all new functionality, ahead of launch.
- Work with our academy and impact manager to collate and analyse information to demonstrate the effectiveness of the Travel with Confidence module and it’s resources.
- Support our campaigns team to deliver a high-quality, evidence-based, external travel-related campaign that mobilises our community to bring about lasting change.
- Support in building an external network of influential contacts and strategic partners that will increase our impact.
Closing date: 28th October 2024
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
At SIA, we value diversity. We are committed to providing an inclusive and supportive environment as we believe diversity fosters a more innovative, creative, and caring culture.
We are striving to create a culture that fully represents all the communities we serve. We are an equal opportunity employer, and all applicants will be considered for employment regardless of race, age, ethnicity, religion, sexual orientation, gender, gender identity, family or parental status, or disability status.
Disabled candidates who meet the standard job criteria will be offered a guaranteed interview.
No agencies please.
Citizens Advice in West Sussex (North, South, East) are hiring a number of Outreach Advisors to join our team in West Sussex, giving advice on benefits and other money related problems.
Working in partnership with the local authority and charities, our advisors will work for funded projects, with a mixture of co-location and outreach work so you can work closely and make a difference. Advising residents on debt options, benefits, negotiating with creditors and supporting with budgets and working with funders to identify clients and interventions which will benefit from the service. May need to do home visiting.
You will need excellent communication skills, enjoy working with people but able to manage a case mix. You will support the development of local volunteers and feed into social policy; building evidence of the impact of your work. Whilst the ideal candidate will have experience of benefits or debt, training can be provided for the right candidate who can show the skills and attributes or the role.
We are committed to equity, diversity and inclusion, and support our people with their development with ongoing training opportunities.
Basic DBS required.
Our Culture
Our charity is committed to fostering a work environment that embraces diversity and promotes equity and inclusion. We believe in the power of community and the importance of giving back. We are committed to equity, diversity, and inclusion and encourage people from all backgrounds to apply. As part of our team, you will have the opportunity to contribute to meaningful change and help us drive our vision forward.
If you’re ready to make a real difference in your community, apply now to become part of our dedicated team at Citizens Advice in West Sussex.
NO CVs PLEASE
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Careers and Employability Adviser
We are looking for an experienced Careers and Employability Adviser with extensive knowledge of working with care experienced young people (16-26) to guide and support young people in their professional development to help them reach their full potential.
Position: Careers and Employability Adviser
Location: London
Salary: £32,960 - £33,949 per annum depending on experience
Contract: Full-time, permanent, 37.5 hours per week (Monday to Friday)
Start date: Immediate Start
Benefits: 27 days holiday per year PLUS the 1st Friday of every month is a half day. Pension and contributions are payable 3% after 3 months of service, employee assistance programme.
Closing Date: Tuesday 12th November 2024 – we reserve the right to close the role early if we find the right candidate so we encourage you to get your application in as early as possible.
About the role:
As a Careers and Employability Adviser, you will be able to demonstrate a real passion for making a difference in your client’s lives. You will possess the ability to build trusting relationships quickly, broaden horizons, and encourage young people to be aspirational.
You will be working for a charity that really makes a difference in the lives of young care leavers. Wherever they’re coming from, they help to open doors and give them the skills, confidence, and inspiration to realise their full potential.
Main duties and responsibilities
- To provide individual Information Advice and Guidance (IAG) support to young people on the programme.
- To identify opportunities for work that match participants’ interests and abilities.
- Support the delivery of various Programmes.
- To assist young people in their search for employment in outreach locations.
- To maintain a client-centred approach and be sensitive to the needs of a diverse client group.
- To compile and maintain accurate records and collect monitoring data for the project.
- To support the delivery of milestones and outcomes relating to those agreed upon with our partners.
- To provide progress information to line management as required.
- To attend and participate effectively in internal and external meetings.
About you:
To be successful in the role of Careers and Employability Adviser you will have resilience, a belief that there is always a way forward and an innovative approach to youth engagement.
If you have the experience and skill set that meets the requirements in this job advertisement, then apply today and enjoy a job that really makes a difference in the lives of young people!
Experience, Qualifications and Skills
- At least 2 years’ experience working with disadvantaged youth groups to transition them into employment
- Excellent communication skills, both written and oral.
- Experience working with vulnerable young people.
- Resilient, positive, and comfortable working effectively with complexity.
- Experience in delivering training sessions to young people.
- A good understanding of safeguarding responsibilities and risk assessment.
- Ability to work on own initiative as well as collaboratively with the rest of the team
- Empathetic, engaging, and innovative – the ability to present and to be motivational.
- Flexible approach yet able to maintain clear boundaries with clients once contracted.
- Strong organisational, timekeeping and record-keeping skills.
- Good IT skills required including recording of database entries.
- Ability to effectively communicate and relate to young people with varying levels of educational attainment, attention spans and motivation.
If you have the experience and skill set that meets the requirements in this job advertisement, then apply today and enjoy a job that really makes a difference in the lives of young people!
You may have experience in areas such as Careers Officer, Careers Manager, Careers Specialist Advisor, Recruitment Support, HR & Recruitment, HR generalist, HR Adviser, Human Resources Advisor, Human Resources Administrator, HR Business Partner, People Advisor, HR Assistant, HR Officer, HR Specialist, HR Coordinator, HR Consultant, etc.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Join Our Team as a Helpline Advisor at Citizens Advice in West Sussex
Are you passionate about helping others? Do you thrive in a fast-paced environment where every day brings new challenges and opportunities to make a difference? Citizens Advice in West Sussex is looking for a dedicated Helpline Advisor to join our dynamic team.
About the Role: As a Help to Claim Helpline Advisor, you’ll help people seeking advice and support on their benefit entitlements, making sure they understand their options and make successful applications. You’ll use your excellent customer service skills to provide clear, accurate, and empathetic advice via phone and webchat. This role requires the ability to understand and communicate complex rules and regulations, all while working to set targets. We are recruiting for TWO fabulous people!
A basic DBS will be required.
Key Requirements:
- Outstanding Customer Service: You have a natural ability to connect with people and provide the support they need with ease and care.
- Analytical Mindset: You’re quick to grasp complex rules and can explain them clearly, making things simple for others to understand.
- Digital Savvy: You’re comfortable using IT and digital platforms, whether it’s phone or webchat, navigating them with confidence.
- Target-Oriented: You’re driven by meeting and exceeding goals, knowing that each target represents a person you’ve helped.
- Researcher: You listen carefully, investigate thoroughly, and explore options to provide the best advice tailored to individual circumstances.
What We Offer:
- Holidays: 26 days per year (pro rata).
- Employee Assistance Scheme: Access to confidential support services.
- Sick and Maternity Pay: Enhanced contractual benefits after a qualifying period.
- Commitment to learning and development: access to training platforms and professional development.
- Inclusive Workplace: We are committed to equity, diversity, and inclusion in all aspects of our work.
Our Culture
Our charity is committed to fostering a work environment that embraces diversity and promotes equity and inclusion. We believe in the power of community and the importance of giving back. We are committed to equity, diversity, and inclusion and encourage people from all backgrounds to apply. As part of our team, you will have the opportunity to contribute to meaningful change and help us drive our vision forward.
If you’re ready to make a real difference in your community, apply now to become part of our dedicated team at Citizens Advice in West Sussex.
NO CVs PLEASE
This role is more than just a job; it’s an opportunity to make a real difference in the lives of those struggling with energy costs. As an Energy Advisor, you’ll help people navigate the complexities of energy usage and affordability, contributing to the fight against fuel poverty and supporting environmental sustainability. We are recruiting for more than one person, and please note that a basic DBS will be required.
About Us:
Join our busy local charity as an Energy Advisor, where you’ll play a crucial role in supporting individuals and families facing challenges with energy costs, helping them to manage bills, maximise income, and reduce fuel poverty. This is a fantastic opportunity to specialise in a vital area of advice, whilst contributing to the reduction of carbon emissions.
Key Responsibilities:
- Energy Advice Delivery: Provide comprehensive energy advice by phone, in person, and at community events, ensuring clients understand their options for managing energy use and reducing costs.
- Income Maximisation: Carry out benefit checks and debt assessments to help clients increase their income and better manage their finances.
- Holistic Support: Explore clients’ situations thoroughly, signposting and referring them to other relevant services for additional support as needed.
- Energy Savings Solutions: Offer advice on energy-saving measures, including insulation, and link clients to available savings programs.
- Community Engagement: Attend and deliver advice at community events, raising awareness of energy-saving options and supporting vulnerable individuals.
Key Skills and Requirements:
- People Skills: Strong interpersonal skills, able to build rapport and communicate effectively with a diverse range of people.
- Digital Skills: Competent in using digital tools to deliver advice and manage casework.
- Research and Knowledge: Able to research, stay updated with the latest developments in energy advice, and continuously pursue relevant training.
- Decision Support: Skilled in explaining complex information in a way that is easy to understand, helping clients make decisions confidently.
- Target-Driven: Comfortable working to set targets and achieving outcomes that benefit clients and the community.
What We Offer:
- Holidays: 26 days per year (pro rata).
- Employee Assistance Scheme: Access to confidential support services.
- Sick and Maternity Pay: Enhanced contractual benefits after a qualifying period.
- Commitment to learning and development: access to training platforms and professional development.
- Inclusive Workplace: We are committed to equity, diversity, and inclusion in all aspects of our work.
Our Culture
Our charity is committed to fostering a work environment that embraces diversity and promotes equity and inclusion. We believe in the power of community and the importance of giving back. We are committed to equity, diversity, and inclusion and encourage people from all backgrounds to apply. As part of our team, you will have the opportunity to contribute to meaningful change and help us drive our vision forward.
CVs will NOT be accepted
Closing Date: Monday 4th November 2024 at 9am. We reserve the right to close dates early
Interview Date: w/c 4 November 2024
Citizens Advice in West Sussex (north, south, east) are a local charity who give free independent advice in West Sussex and are looking for an experienced Housing Solicitor to develop an exciting new housing casework project and pro bono programme.
You must be self-motivator and highly organised with a drive to grow a new project and deliver high quality and hit the ground running. You will need to meet the Legal Aid Agency Housing Law requirements and have experience of the Specialist Quality Mark in delivering housing casework. You will be able to demonstrate an understanding of the needs of vulnerable clients, excellent negotiations skills to prevent homelessness, advocate for tenants, provide court representation and take a holistic approach so client needs are met. You will be able to work independently and able to manage your time to supervise pro bono students and corporate placements, work with engagement teams to demonstrate the impact of this project and develop funding opportunities.
What you will get
- 26 days annual leave plus bank holidays
- Flexible working
- Employee Assistance Programme
- Enhanced sick and maternity pay
- Access to extensive training and continued professional development
We look forward to hearing from you!
Closing Date: Thursday 31 October 2024 at midnight
Interview Date: w/c 4 November
Job title: Immigration advisor
Hours: 35 hours (full time) or contact us for part-time options
Contract: Fixed term for 1 year with the possibility to extend
Salary: £36,352 (OISC L2), £38,750 (OISC L3) or £42,192 (with IAAS Supervising Senior Caseworker accreditation) plus benefits
Office based role in Westminster, London
Are you passionate about making a real difference in the world? Do you want to leverage your skills to combat homelessness for children and young people? Then we have the perfect opportunity for you.
We are looking for an Immigration Advisor to provide tailor-made advice to individual clients and to engage them in the process of making informed choices about their future direction. This is an exciting role in our Immigration Team that will work closely with the team to ensure that the centre is able to provide confidential advice and representation, whilst providing support and training to colleagues. We are passionate about defending the rights of our clients and you will be joining a team that achieve great results. The role is pivotal in providing highly skilled legal advice and representation to vulnerable clients across London at no cost to the individual. This is particularly important at a time where free or low-cost advice is becoming harder to find.
If you have the IAAS senior caseworker accreditation, you will be a key advisor with regards to Legal Aid work, including prioritising Legal Aid cases and ensuring that Legal Aid is used whenever appropriate throughout the team.
To apply, please submit a CV and cover letter outlining how you meet the requirements of the role and why you would like to work for us. You must account for any gaps in your employment history.
Please refer to the job description for further information.
We are committed to safeguarding and promoting the welfare of children. The Centre requires staff and volunteers to complete a criminal records self-declaration and undertake a DBS check.
Benefits
·26 days’ leave rising to 28 days’ leave after two years’ service (pro rata for part time staff)
·Two annual wellbeing days
·Access to Blue Light Card discounts
·Pension: stakeholder pension scheme and we will match employee contributions up to a maximum of 6%.
·Life assurance cover(after probation passed)
·Season ticket loan
·Training and development opportunities
The client requests no contact from agencies or media sales.
Are you seeking meaningful work making a real difference to the lives of individuals?
The Campden Charities are seeking to appoint a full time Grants Officer to join our diverse grants team.
A key appointment as we continue to drive our services, grant programmes and ongoing development of our outreach and publicity strategy.
The Campden Charities is a permanently endowed trust assisting individuals on the lowest incomes in the old parish of Kensington. The area is one of extreme contrasts and includes neighbourhoods with significant levels of deprivation and need. The Charities awards grants totalling more than £2 million each year via programmes focused on helping individuals on very low incomes to move on in their lives be it through education, training or otherwise supporting employment.
We seek applicants who have an understanding of, and empathy towards, supporting unemployed or low-income individuals and families to improve their financial circumstances. They will be self-motivated, highly organised with excellent attention to detail, an independent thinker yet a team player and computer literate. Our grant-giving programmes are constantly evolving, input from Grant Officers plays a crucial role in shaping them.
You will be working as part of our inclusive team, with the support of your colleagues to help you thrive in your role. We encourage and welcome applications from individuals of all backgrounds, experiences, and ages.
The post holder will work in the office at least 3 days a week and attend outreach meetings in the local area as required.
The deadline for receipt of applications is 5.00pm on Wednesday 23rd October 2024
We will inform those short listed for interviews by Wednesday 30th October. We regret that we are only able to respond to those applicants.
Interviews will take place on: Wednesday 13th November and possibly Thursday 14th November 2024
Please send your CV and covering letter, indicating your current salary to the email address provided.
CVs will only be considered if accompanied by a covering letter referring to the specific skills and attributes listed in the Person Specification. Generalised covering letters will not be considered.
We are open to interviewing candidates who do not necessarily possess all the requirements in the person specification but who, through their covering letter, demonstrate that they have the right attitude to undertake, and be successful, in the role.
If you have any queries please contact the Campden Charities Grants Team.
Additional information
Place of work: 27a Pembridge Villas, London W11 3EP. Some outreach work will be expected ranging from one-off events to placements within local organisations or community centres.
Salary: £31,000 - £34,000 dependent on experience (generous 10% employer's pension contribution rising to 15% after five years)
Hours of work: 37½ hours, Monday to Friday. The usual working hours for this post are 9.00 am – 5.00 pm. Some start time flexibility could potentially be offered post-induction/training.
Holiday: 28 days per annum + Bank Holidays.
Training: Training and support in post is provided on an on-going basis and training in specific areas will be offered as need and interest arise. Following successful completion of the six-month probationary period undertaking a Level 3 QCF qualification in Advice and Guidance is mandatory. There will also be an opportunity to undertake Level 4. The Charities are dedicated to the continuous professional growth of their staff, offering a generous training budget to support ongoing learning and development.
Benefits: Please see job pack for more information on benefits of working for Campden Charities.
Please note this is a full-time job working 5 days a week. We have a hybrid working arrangement in place whereby Grants Officers will be working from the office at least 3 days a week depending on needs of the Charities’ and our beneficiaries.
The appointment will be subject to a satisfactory basic DBS check and two satisfactory references.
We're dedicated to supporting the Kensington residents. Our mission is simple: to provide grants that make a tangible difference in people's lives.
The client requests no contact from agencies or media sales.
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We’re an award-winning charity that runs local learning centres in the heart of communities where the young people we support live. Our centres provide an innovative education programme which includes practical learning support and motivational and confidence-building activities for children and young people aged 7-18. Our aim is to inspire students from the least advantaged neighbourhoods to broaden their horizons and achieve their full potential.
As the UK’s leading university access organisation, our staff team is helping thousands of young people each year. We have thirty-nine centres and extension projects across England and Scotland, with ambitious plans to scale-up our provision further over the coming years.
We are looking for a Volunteering Manager to join our team on a fixed-term contract. The charity is hugely grateful for the important contributions of its dedicated volunteers. The Volunteering Manager will play the critical role, with the support of the Assistant Director of Operations, in ensuring the effective recruitment, placement and retention of volunteers at IntoUniversity – this will include supporting with initial recruitment and training (working closely with local to IntoUniversity teams to deliver this), ensuring that all volunteers across the charity are valued for the talents that they bring, and that the ethos and values of the charity are demonstrated in all aspects of the charity’s volunteering.
The role at a glance
Contract
Full-time, fixed-term until early July 2025
Start date
January 2025
Working hours
09:00 to 17:30, Monday to Friday. However, we operate core working hours in Head Office so you can choose to start early and finish early (e.g. 8:00 to 16.30), or start later and finish later (e.g. 9.30 to 18:00).
We are a delivery organisation providing frontline educational services for young people. Our Head Office team is based on the site of our North Kensington centre in West London. We are an organisation with team members at different stages of their career, including many in their first roles: we are committed to nurturing talent and providing a developmental culture for all. Our Head Office team works in-person 4 days per week with 1 day from home.
Salary
£38,100 inclusive of £2,600 London contribution
Location
IntoUniversity Head Office, 95 Sirdar Road, London W11 4EQ
Annual leave
33 days (inc bank & public holidays) + 3 closure days (two in December and one in July) + additional length of service entitlement (one day per year of service, up to 5 days)
Staff benefits
- Employer pension contributions of 6% (and up to 8% after two years)
- Year round ‘early finish’ Fridays at 4.30pm
- Employee Assistance Programme including access to wellbeing and legal support
- Life Assurance scheme with AIG including SmartHealth service with access to 24/7 online GP appointments
- Interest-free new starter loans of up to £1,000
- Cycle to Work Scheme and Travelcard Loan Scheme
- Enhanced maternity, paternity, shared parental and adoption pay and sick pay allowances
- Staff in FOCUS – rewards, competitions and prizes across the year
What will my main duties be?
With the support of the Assistant Director of Operations:
Volunteer recruitment:
- To develop a volunteer recruitment plan to meet programme and organisational need; and to work closely with the corporate partnerships team and programme and regional managers to implement the recruitment plan, for example working with the Heads of Mentoring to implement a university student recruitment plan for the Mentoring programme
- To deliver guidance and training to support local IntoUniversity centres to implement the recruitment plan, including working with universities and community organisations
- To manage volunteer enquiries and national recruitment channels, such as volunteering sites and networks
Volunteer onboarding
- To use the charity’s Salesforce database to manage the volunteer pipeline - from application, to selection and training, to centre allocation
- To manage the process of onboarding steps including application form, training, Safer Recruitment checks, and support local IntoUniversity centres to implement the onboarding process consistently
- To work with the programmes and delivery team to ensure efficient induction takes place and to ensure staff are recording all volunteering activity on Salesforce
Volunteer training
- To implement a high-quality volunteer training programme for regular volunteer roles, including: organisation of a training schedule and staffing; facilitation of training (alongside delivery staff); providing guidance and training to staff to deliver volunteer training; reviewing training resources and facilitation
Volunteer experience:
- To provide support, resources, and training to centre staff and programme managers to ensure quality volunteer management throughout the volunteer lifecycle
- To implement volunteer development and recognition strategies to ensure volunteers feel valued as part of the IntoUniversity team and to support centre teams to build lasting relationships with volunteers to support retention
- To develop best practice in volunteering across IntoUniversity, including reviewing and evaluating current practice in the sector
Internal collaboration
To drive a joined up approach to managing volunteering within the charity, including:
- To work with the HR team to align staff and volunteer policies and processes, and support local teams to implement them consistently across the network
- To work with the Corporate Partnerships team to offer successful corporate volunteer roles
- To work with the Communications team to develop an online presence and resources promoting volunteering
Organisational wide
- To champion diversity and inclusion in your role at all times, referring to the Diversity and Inclusion Staff Responsibilities Guide.
- To ensure compliance with all necessary regulations and legal requirements, including the Children’s Act, Equal Opportunities, Data Protection Act, Health & Safety and Working with Vulnerable Groups
- To undertake any task that may be requested from time to time that may be consistent with the nature and scope of this post.
The client requests no contact from agencies or media sales.