Administration Jobs
About Us
The Institute for Addressing Strangulation (IFAS) is a Home Office-funded organisation working to increase awareness of the risks of strangulation, develop a research evidence base, and improve responses to victims and survivors. Since our establishment in 2022, we have become a recognised centre of excellence in this field, working in partnership with SafeLives and Bangor University.
As part of the Faculty of Forensic & Legal Medicine (FFLM), we collaborate with key stakeholders to influence policy and best practices in addressing strangulation within domestic abuse, sexual violence, and other contexts.
About the Role
We are looking for a highly organised and proactive Administrator/Coordinator to join our small but impactful team. You will play a crucial role in providing administrative support, coordinating meetings and events, and ensuring smooth communication between IFAS, our partners, and key stakeholders.
Your work will directly contribute to our mission by supporting research, training, and awareness initiatives, ultimately helping to improve outcomes for victims and survivors. This is a remote role with occasional travel required for meetings and events.
About You
You will be a detail-oriented and efficient administrator with experience in managing multiple tasks in a fast-paced environment. You will have strong communication skills and the ability to develop effective relationships with internal and external stakeholders.
A passion for influencing positive change in society, particularly in areas related to domestic abuse and sexual violence, is highly desirable.
Key Skills & Experience
Essential:
- GCSEs (or equivalent) including English and Maths, or relevant work experience
- Strong written and verbal communication skills
- Experience in an administrative support role, managing multiple tasks and deadlines
- Ability to build effective relationships with colleagues and external partners
- Proficiency in Microsoft 365 and digital communication tools
- Experience coordinating meetings, drafting agendas, and taking minutes
- Ability to problem-solve independently and as part of a team
- Strong organisational skills and attention to detail
Desirable:
- Knowledge or interest in domestic abuse, sexual violence, and related societal issues
- Experience with website content updates, Canva, Mailchimp, or WordPress
- Event and training coordination experience
How to apply: Please click on the 'Quick Apply' button to submit your CV and a covering letter outlining your experience to date and suitability as a candidate.
At Ambitious about Autism, we're currently looking for an Office Manager to join our team at TreeHouse School.
You'll provide high quality administrative and reception support to TreeHouse School, overseeing the running of the front office and acting as a central information point for staff, parents and visitors.
Some key duties will include:
- Managing the stationery budget and ordering supplies for the school
- Line management of the Receptionist
- Arranging meeting room bookings
- Managing the team's annual leave
We are looking for someone who has:
- Strong administrative and reception experience
- Excellent IT skills
- Excellent interpersonal skills at all levels via telephone and written communication
- Experience of using your own initiative to plan and manage your own workload
In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible, hybrid working and more!
This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.
If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.
Ambitious about Autism is fully committed to equality of opportunity and diversity and we warmly welcome applications from all suitably-qualified candidates. We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit.
Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.
The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.
The client requests no contact from agencies or media sales.
Join Our Team as an Office and Data Lead (Pathways)
At Bexley Voluntary Services Council (BVSC), we are dedicated to fostering a robust, sustainable, and impactful voluntary and community sector that enhances the lives of Bexley residents. As the Office and Data Lead (Pathways), you will play a pivotal role in our consortium, One Bexley, where eight voluntary sector organisations collaborate to support local individuals with care and support needs. Your expertise in data analytics and your ability to act as a central access point will ensure that residents receive the right support services to maintain their independence and achieve their personal goals.
In this role, you will manage the Pathways Triage, oversee referral processes, and produce analytical data and performance reports. You will also support the Single Point of Contact Triage officer, maintain and update SharePoint sites, and monitor the availability of consortium partners. Your efforts will help raise the profile of our services within the community and ensure that information and advice are consistently up-to-date and accessible. If you meet at least half of the requirements, we encourage you to apply and join our proactive and supportive team.
This role has become available due to an internal promotion and this is something that we strive to do within the organisation. We prioritise internal hiring and are committed to filling all our roles from within our talented team whenever possible
Key Duties:
- Manage Pathways Triage, including calls received and allocation of referrals
- Provide line-manager support to the Single Point of Contact Triage officer
- Create templates for referral and performance monitoring
- Produce analytical data, trend analysis, and performance reports
- Maintain and update SharePoint sites as central resource areas
- Ensure information and advice regarding voluntary sector services are up-to-date
- Monitor availability of consortium partners and service demands
- Suggest training and process improvements
- Create process flows and how-to guides for systems and best practices
- Monitor all referral pathways and maintain accurate statistics
- Prepare reports, monthly e-bulletins, and publicity materials
- Raise the profile of the single point of access in community networks
- Act as the intermediary between the London Borough of Bexley and the consortium
- Attend staff meetings, supervision, and training as required
- Comply with BVSC policies, procedures, and key legislation such as GDPR and Safeguarding
- Undertake any other duties as required, including travel throughout the borough
Equality, Diversity, and Inclusion: BVSC is committed to promoting equality, diversity, and inclusion in all aspects of our work. We welcome applications from all individuals, regardless of background, and are dedicated to creating an inclusive environment for our team.
Please send your CV and a covering letter outlining how you fit the criteria and why you would like the position. Please note that CV's without a covering letter will not be considered.
BVSC exists to promote voluntary and community action as a means of improving the quality of life for people in Bexley.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The National Services Administrator will work closely with the National Services Coordinators to:
- Support the recruitment and onboarding of volunteers into Cruse’s National Services
- Use National Services Systems to support the onboarding process, such as creating accounts for new volunteers, supporting the DBS process
- Monitor the National services email boxes and redirect/support as appropriate
- Providing administrative support throughout the Induction programme and Continuous Professional Development programme, coordinating with national training teams as required
- Provide administrative support to the Helpline Manager as required
Cruse welcomes and encourages applications from all protected groups as defined by the Equality Act 2010.
Appointment will be made on merit. Criminal Record Checks All staff are required to complete a Criminal Record check. Staff working directly with clients will be required to complete an enhanced check. We comply with the relevant codes of practice and they can be viewed online:
Applicants in England and Wales: DBS Code of Practice
Applicants in Northern Ireland: AccessNI Code of Practice Previous convictions will not prevent full consideration of your application to work with Cruse.
Our Recruitment of Ex-offenders' Policy & Handling Criminal Record Check Data Policy are available on request by email. We comply with all relevant data protection legislation and process your data fairly.
The client requests no contact from agencies or media sales.
Key responsibilities:
Strategic Financial Management
- Develop and implement the charity’s financial strategy to align it to the charity’s main strategy and support long-term goals.
- Provide financial insights to the leadership team to guide decision-making and resource allocation.
- Lead on the preparation of the annual budget, ensuring alignment with the charity's strategic objectives.
- Monitor and forecast financial performance, identifying risks and opportunities.
- Work with the Treasurer and trustees to develop and update financial policies and procedures as part of the Resources Committee.
- Keep under review AvMA reserves strategy and policy and recommend changes as necessary.
Day to Day Financial Duties
- Manage and oversee all financial transactions, including accounts payable & receivable, payroll and banking.
- Prepare accurate and timely monthly management accounts and cash flow reports.
- Ensure compliance with all statutory requirements, including VAT, Gift Aid, and charity reporting standards.
- In conjunction with our investment advisers, support the trustees and CEO with the management of an investment portfolio including the planning of necessary drawdowns for cashflow management purposes.
- Oversee the preparation of year-end accounts and liaise with external auditors.
- Maintain and update financial systems, ensuring robust controls are in place.
Leadership & Collaboration
- Act as a financial advisor to the CEO, trustees and senior leadership team on all matters.
- Present financial reports at board and committee meetings, explaining complex financial data in an accessible way.
- Work closely with fundraising, operations and medico legal teams to align financial plans with organisational objectives.
- Provide mentorship and support to junior finance staff and/or volunteers, as applicable.
Other Duties
- To undertake other duties as required commensurate with this post.
- To attend quarterly Board meetings in person in London.
Person Specification
Essential:
- Professional accounting qualification (e.g. ACCA, ACA, CIMA, CIPFA) or equivalent financial experience.
- Proven experience in financial management, ideally within a charity or non-profit organisation.
- Strong knowledge of UK charity accounting standards (SORP) and regulatory requirements as they apply to charities.
- Demonstrated ability to develop and implement financial strategies.
- Proficiency in financial software (e.g. Sage) and Microsoft Excel.
- Excellent analytical, organisational, and communication skills.
- Good communication skills, with the ability to articulate clearly and effectively both in writing, on the telephone and face to face.
- Ability to lead, manage and work effectively both as a member of a team and on own initiative. Be well organised and remain calm under pressure.
- Forward thinking and able to suggest appropriate changes to AvMA’s services to meet the changing needs of the public and the clinical negligence marketplace.
- Passion, commitment and drive to promote patient rights and follow the aims of AvMA.
- IT literate and confident with technological change. Able to identify opportunities to improve our data collection systems; an awareness of the power of social media and how to use it to promote AvMA’s work.
- Committed to principles of equal opportunities and diversity and inclusion.
Desirable:
- Experience working with trustees or non-exec directors and presenting financial information to non-financial stakeholders.
- Knowledge of fundraising and grant management processes.
- Familiarity with Gift Aid, VAT and other tax-related processes relevant to charities
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Choices is seeking an individual to support the smooth running of all the organisation’s services and operations, as well was managing our office and general administration, while our Operations Manager is on maternity leave.
We are looking for a highly organised and creative candidate, bringing relevant experience to the role including experience with people, project and database management, to help make a real difference in the lives of mums and their partners who might be marginalised and vulnerable.
Please note that in order to safeguard Choices’ Christian culture and ethos and in keeping with the Equality Act 2010 (Schedule 9 Para 3) Choices’ Trustees have applied an occupational requirement to this role whereby the post holder will be committed to upholding and modelling Choices’ Christian ethos.
If you’re interested or have any questions, please read the job description and get in touch.
Final Deadline: Friday 14th February 2025 at 12pm
Interviews: 25th and 26th February 2025 in the afternoon either online or in person in Islington
Applications for this role are via CV and a covering letter (max 2 A4 pages)
SUMMARY
This maternity cover role will be responsible for the Lab's internal workings - people, culture, ways of working and operations. As an Executive level role, it will share overall responsibility for the Lab’s impact with the other members of the Exec (CEO, COO, Director of Programmes and Campaigns).
The role will be specifically responsible for:
- the people function, including team days, our annual retreat, and internal communications, as well as Human Resource management and our staff handbook),
- programme support, including stewardship of our Monitoring, Evaluation, learning and Planning system),
- coordinating the team’s fundraising work, and
- managing other areas of our operations, such as IT and infrastructure, including our new CRM system.
- The post-holder will be responsible for line managing the Operations Manager.
The post-holder will work closely with the COO, who will be leading on finance and governance. Together, they will be responsible for drafting the plan for the Lab’s Operations function in 2026.
This post is a 13 month fixed term contract, running from mid-May 2025 to mid-June 2026.
LOCATION
The team work remotely for the majority of the time, but as this role is responsible for people and culture ideally you will be able to attend monthly ‘team together days’ in London (travel paid if outside of London area) as well as an annual two-night retreat elsewhere in the UK in November. However, we don’t want this to be a barrier to applicants, so you can let us know at the interview stage if this would not be possible or will cause you challenges.
RESPONSIBILITIES
People: Ensure we recruit, retain, support and nourish a strong staff team and maintain a culture that reflects our values of ambition, collaboration and empowerment.
- Lead implementation of the Lab’s people and human resources strategy (together with the COO), in line with our core values, to maximise the team’s contribution to our mission (including team structure and roles, recruitment, onboarding and retention, staff handbook, and professional development).
- Develop and hold our team culture (together with the COO), aligned to the Lab’s core values, and ensure that the organisation maintains an effective, efficient and human working environment. Help ensure that we live our commitment to diversity, equity, inclusion and justice, in general as well as in areas that fall under your remit.
- Lead internal communications, ensuring that the team are informed about and involved in new developments as appropriate, including planning and coordinating team away days through the year.
- Support effective management of staff: Line manage the Operations Manager. Support Heads of Programme and others to develop and manage staff and freelancers, ensuring that we treat all our people fairly and responsibly.
Operations: Oversee effective systems and support colleagues who manage those systems.
- Oversee and support the Operations Manager to ensure that our core processes run smoothly; we have the infrastructure to support our growth, including office space and IT, and supplies; and that they are able to effectively support the programme team with reports, events and other projects.
- Oversee the Lab’s fundraising process, including identifying and researching potential new funders, maintaining our overview of our fundraising pipeline, funder timelines, monthly priorities, and record keeping. Support the Lab team to manage funding proposals and coordinate the development of funding proposal budgets, working closely with programme leads. Ensure funding reporting requirements are met, including supporting programme leads to draft programme reports, and the Finance Manager to prepare financial reports.
- Coordinate and oversee the Lab’s Monitoring, Evaluation, Learning and Planning system ensuring the team have what they need to complete the various elements, meet deadlines, and get the most out of the process. [RSS1]
- Ensure high standards of information management across the organisation, enabling staff to share and access resources, insights and know-how. This includes maintaining high standards of data protection and privacy that embody the Lab’s commitment to responsible use of data, and maintaining the Lab’s new CRM system.
Executive Team support: you will be a collaborative and engaged member of a strong executive team.
- Lead and manage organisational development projects to ensure that the Lab has effective, appropriate operational policies and processes, and that staff understand and implement these policies and processes.
- Be a collaborative, engaged and supportive colleague and be willing to take on or change responsibilities to help the organisation operate effectively, including offering general support to the other members of the Exec as needed.
YOUR PROFILE
Ideally you will have the following key skills and experience, but we know that all candidates will vary and we are looking for the best fit, not the perfect unicorn.
We hope you will:
Be a caring, collaborative and effective people manager, team player, and organisational culture builder committed to creating an ambitious, collaborative and empowering culture.
- You will love supporting others to succeed, helping them to learn and grow, and develop their resilience and self-care, but also to support and care for people when work or life are difficult.
- You will have experience and a passion for ensuring recruitment, induction, personal development and other processes and culture work to attract, recruit, retain and support high quality, committed staff.
Be a well organised project and function manager with a strong understanding of systems and operations, supporting the team, board and CEO to keep on top of organisational systems such as monitoring, evaluation, learning and planning (MEL-P) and fundraising, as well as day-to-day coordination of various other processes
Have a strong commitment to the vision, aims and values of the Lab.
- A desire to work in a collaborative, empowering and ambitious organisation, and develop the Lab’s culture with care, sensitivity energy and good humour, taking pride in enabling others to succeed.
- Demonstrable dedication to equity, diversity, inclusion and justice and an understanding of intersectionality.
See the full job pack (including interview dates and information) and apply via the link.
We believe in a financial system that serves people and planet.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Bright Futures UK is the first and only charity to support young people experiencing long-term illness, back into education. Working with young people from the ages of 5-24 who have both long-term physical, chronic and mental health illnesses. We work to create different educational and social programmes of support so that every young person can reach their true potential.
Role Overview:
Join us as a Volunteer Coordinator and become an integral part of our mission to transform the lives of young people suffering from illness in education. This position involves working within a team to recruit and manage the volunteers that run our Individual and Group programmes. The ideal candidate will be passionate about making a difference in the lives of young people and have excellent communication and organizational skills.
Key Responsibilities:
- Support the recruitment and onboarding of volunteers for various roles, such as creative educational workshop leaders, tutors, and industry mentors.
- Attend in-person recruitment events to engage with our volunteering communities.
- Work alongside our volunteer lead to schedule and deliver online training sessions, to ensure volunteers are well-prepared and confident in their roles.
- Keep accurate training records and provide certificates of completion.
- Assist with organising and delivering volunteer events and recognition programmes to celebrate and motivate the volunteer team.
- Maintain accurate records of volunteer activities and hours, ensuring compliance with all legal and organizational requirements.
- Manage and organise our in-person volunteers, including collecting their programme outlines and communicating their schedules to them.
- Collaborate with other team members to ensure the successful delivery of all programmes.
- Occasionally, attend hospital workshops to support our volunteers with their programming.
Qualifications:
- Experience in a relevant field or studies beneficial but not necessary (e.g., Social Work, Education, Nonprofit Management).
- Excellent interpersonal and communication skills, with the ability to build strong relationships with volunteers, young people, and other stakeholders.
- Strong organizational skills and the ability to manage multiple tasks and priorities effectively.
- Empathy, patience, and a genuine passion for supporting young people facing significant challenges.
- Proficiency in Microsoft Office Suite and Canva, experience with volunteer management software and recruitment sites (desirable).
What We Offer:
- A meaningful and rewarding role within a supportive and passionate team.
- Opportunities for professional development and growth.
How to Apply:
If you are interested in making a difference in the lives of young people and believe you have the skills and experience to excel in this role, please submit your CV and a cover letter outlining your suitability for the position, with reference to the Job Description.
Join us in making a positive impact on the lives of young people with chronic illnesses!
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Job Title: Quality Improvement and Research Administrator
Reports to: Quality Improvement Manager
Line reports: N/A
Contract terms: Permanent 35 hours per week
Salary: £28,895
Location: London-based, with hybrid working
The Royal College of Ophthalmologists (RCOphth) is a membership organisation and the voice of the profession, with over 4,000 members in the UK and overseas. Our role is to champion the specialty, set standards of training and practice, and influence change to make a difference to the lives of patients with eye conditions.
Job Purpose
The post holder will provide administrative support across several key functions of the department, focusing mainly on clinical job description approval and sourcing of volunteers to attend appointment panels across the UK (Advisory Appointments Committee), quality improvement initiatives, and committee administration.
Main responsibilities
AACs and Job Planning
- Responsibility for administration of the College’s Advisory Appointments Committee and ophthalmologist job planning advice service and Coordinating volunteers to attend Advisory Appointment Committees (AACs)
- Administering the approval process for UK ophthalmologist job descriptions (c. 200 a year), assigning work to relevant Council Representatives and supervision of the progress of approvals to meet the average 3 week turn around
- Providing general advice and guidance to stakeholders on job descriptions in accordance with the agreed job description guidance
- Department document management and archiving including documents on the RCOphth website, managing document status spreadsheet used by department team and comms team
Quality Improvement (QI)
- Support the QI Manager and QI Coordinator in the delivery of the College’s QI workstreams
- Provided administrative support for the delivery of the RCOphth Review Service
- Support the coproduction of guidance documents with members e.g. scheduling meetings, proofreading and formatting documents
- In conjunction with the QI team, support delivery of the National Ophthalmology Database audits by answering queries, administration of the sign-up process for participating centres and invoicing process
Departmental Administration
- Providing support to other members of the team as and when required including responding to queries
- Liaison with other College Departments to ensure members and other stakeholders’ experience of any interactions with the College is proactive, positive, and efficient
- Work with the colleagues to make full use of the Contact Relationship Management system’s functionality to support achievement of the College strategic plan
- Administering department committees e.g. appointments for chairs and committee members, scheduling meetings, agenda setting, minute taking and following up on actions
- Assisting with other administrative process to support the work of the department team including Database administration including data entry and reporting
Other
- Carry out from time to time and as directed, any other duties as required in addition to the above that will be both reasonable and within your capabilities.
Inclusion and Diversity statement
RCOphth is committed to encouraging inclusion, equity and diversity among our staff, and eliminating unlawful discrimination, harassment and victimisation by complying with the Equality Act 2010. We want a working environment where individual differences and the contributions of all staff are recognised and valued. To do this, we will proactively tackle discrimination and disadvantage and ensure that no individual or group is directly or indirectly discriminated against for any reason. We expect all employees to champion and live our values through their work at every opportunity.
Our values are:
Inclusion
- actively welcoming a diversity of experiences and perspectives
- everyone being respected and encouraged to participate regardless of their background or role
Integrity
- being open and honest, demonstrating accountability in all its work
- evidenced-based and transparent decision-making, utilising a range of data, information, expertise and experience
Innovation
- creating novel opportunities to advance and deliver on its aims, anticipating changing circumstances
- actively welcoming fresh ideas and approaches
- fostering a climate of ambition and excellence drawing on expertise from across the College’s communities
Improvement
- being a learning organisation, reflecting on both successes and mistakes
- continuous and sustainable development across all its activities
Person Specification
Criteria
Knowledge, Qualifications and Experience
- Previous administrative experience in a similar role
- Knowledge and experience of Microsoft applications, including Word, Excel, Outlook and PowerPoint
- Understands the importance of accurate and timely data entry
Skills and Abilities
- Committed to providing excellent customer service
- Excellent interpersonal skills, the ability to build rapport and work effectively with staff and stakeholders
- Ability to identify issues and solve problems logically
- Excellent written and communication skills
- Ability to contribute new ideas and suggest improvements to ways of working
- Ability to work on own initiative and meet strict deadlines
- Respects and cooperates with colleagues, working effectively with other departments when needed
Personal Qualities (Attributes)
- Commitment to equity and diversity and understanding of how this applies to own area of work
- Committed to own continuing professional development
Other requirements
- The post holder may occasionally be required to work some evenings and work away from home in the UK
Staff benefits
We offer a friendly and supportive working environment and make sure our employees are well looked after with a great benefits package, which includes:
Work life balance and family friendly benefits:
- Hybrid working (2 days in the office, 3 from home)
- 25 days of annual leave, increasing to 30 days with length of service (plus bank holidays and office closure between Christmas and New Year)
- 1 day of paid leave to move house
- Enhanced parental leave
Planning for your future:
- Employer pension contributions up to a maximum of 12%.
Career development
- All staff are offered opportunities for learning and development, in addition to a comprehensive e-learning package
- Study loans
Travel
- Season ticket loan
- Cycle to work scheme
Wellbeing
- Summer Fridays (staff can finish 90 minutes early from mid July to the end of August)
- Enhanced Employee Assistance Programme (with access to free counselling sessions)
- Health Cash Plan
How to apply
Please submit your CV (maximum 2-pages) and a covering letter (maximum 1 page). The cover letter must explain what makes you suitable for the role. Please use the Job Description for reference.
Interviews will be held at our office in Euston on Thursday 6th March. Please indicate if you are likely to need any reasonable adjustments to successfully complete this interview.
Applicants must already have the right to work within the UK without restriction. Only shortlisted candidates will be contacted.
The closing date for applications is Wednesday 26th February.
The client requests no contact from agencies or media sales.
We currently have a vacancy for a full-time and permanent Office Administrator. This role involves working on the reception, making bookings, responding to enquiries, dealing with customers and supporting the ministers. The Office Administrator will provide a warm welcome to all visitors to Hinde Street Methodist Church and be part of a small and friendly team. The role is largely administrative but there will be opportunities in digital communications, marketing and community engagement.
The client requests no contact from agencies or media sales.
The role of Supporter Care Officer is a key post in the organisation working to maximise CLAPA’s income from the community. It’s a very exciting time to join the CLAPA team, we have an ambitious Income Generation Strategy in place to increase our income diversity. This role will play an active part in this strategy by providing excellent customer service and building strong relationships with our donors, community fundraisers and event participants.
You will be responsible for delivering and supporting outstanding customer service to supporters, so that their experience of CLAPA is second to none, leaving them feeling valued and committed to on-going support. You will act as the first point of contact for our supporters when they contact CLAPA by phone, email or in person, with all manner of queries. With excellent communication skills and good attention to detail, you will be self-motivated and capable of multi-tasking and prioritising.
The role focuses on the key areas of:
· Supporter Engagement and Communication
· Donation Processing and Acknowledgement
· Data Management and CRM Administration
· Administrative Support and Process Improvement
An empathetic, friendly and helpful attitude will ensure that our supporters feel valued and respected, and you will take great pride in responding to and thanking them in a consistent and timely manner. You will work closely with the Fundraising Coordinators to develop and implement processes to ensure we are delivering an excellent service, every time. Alongside this, the team are responsible for financial processing - ensuring income is captured correctly on our database, Salesforce.
Please see the recruitment pack for a full list of key tasks.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Hybrid working with regular travel to our London Bridge Office
What the job involves
The Policy and Health Influencing teams are responsible for using clinical data and evidence to shape what the organisation thinks and to develop solutions that drive change for men with and at risk of prostate cancer. This means working with clinicians, patients and stakeholders to interpret the latest changes in prostate cancer research, care, support and treatment which will help shape our strategic direction and activities.
As the Health Improvement Coordinator, you're key to supporting these teams. You'll have a varied and far-reaching portfolio of work and sometimes arranging important stakeholder events and meetings ensuring we're hearing from people who've been through prostate cancer themselves. You'll also help share our work on social media and capturing the outcomes of our external engagement.
In this role you’ll assist us in keeping track of and evaluating our progress in line with our organisational strategy, as well as keeping an eye on trends in the wider cancer and health landscape and reporting on them. Plus, you'll handle budget matters and make sure we have effective budget monitoring mechanisms in place.
What we want from you
We’re looking for a Coordinator who is highly organised, an effective communicator and know how to adapt and effectively prioritise your time. You’ll have excellent coordination skills and can organise others too (especially teams which are based across the UK) and have experience of creating and updating forward planners, project schedules and streamlining team processes. You’ll be able to comfortably engage with senior managers and a breadth of external senior level stakeholders. Regularly taking the initiative to drive improvements so that the teams you support can operate efficiently.
With skills in collecting and utilising data to monitor, trend, and report on activity, you're proactive in acting on the results. You’ll have some experience or interest in working in the health or volunteer sector. You’re also quick to learn and capable at picking up new systems including those for budget management and products’ fulfilment.
Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.
Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.
Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.
Our commitment to equity, diversity and inclusion
At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Ally's to Black communities. We will achieve this by advocating and working alongside those communities to promote change. We're also working to be Ally's to each other, not only protected groups. In 2024, we launched our New Ally Ship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identity as an Ally.
We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.
Ways of working
Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.
Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply.
Got a question? Please let us know if you have any accessibility requirements or questions – we’re here to help.
The closing date is Sunday 16th February 2025. Applications must be submitted by 23:45 UK time.
Interviews: By arrangement. Currently scheduled for the week of Monday 24th February 2025.
Job Purpose:
Reporting to the Business and Governance Manager and working closely with colleagues across the Foundation, the Operations Assistant is a vital role in the efficient functioning of The Royal Foundation as well as fostering a positive work environment.
Role description and core responsibilities
The Operations Assistant plays a key role in the Foundation supporting a busy office, as well as providing hands on support to IT function.
This role goes beyond simply checking off tasks - It is about being confident, approachable, and unafraid to speak up when needed (yes, even with a lighthearted “Hey! Who left their mug in the sink?”).
Office Administration
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Act as first point of contact for general operational enquiries
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Manage post, deliveries and couriers for the Foundation
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Ensure that the office facilities are maintained to the highest of standards and any issues identified are escalated promptly and resolved
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Responsible for ensuring office supplies are maintained and ordered as required
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Responsible for reporting and following up with all office faults/issues to the Facilities Management Helpdesk
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Support office health and safety, including undertaking first aid and fire warden training
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Support Director of Finance and Operations and the Finance team with occasional ad hoc administration tasks as required
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Other general administrative support as required
IT Support
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Liaise with outsourced IT Support for devices setup for new and existing users
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Manage mobile phones for the Foundation
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Manage IT equipment (including Photocopier contract, AV Equipment) at the office and raise any faults with the relevant stakeholder
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Support the Business and Governance Manager with any other IT management as required
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Support Salesforce CRM Administrator with basic Salesforce administrative tasks
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Assist in the coordination of daily operational tasks and processes
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Maintain accurate records and ensure timely processing of orders, invoices, and inventory management
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Liaise with internal teams, suppliers, and customers to ensure smooth communication and operations
Relevant knowledge, experience and personal qualities
Knowledge & experience:
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Significant office administration experience ideally with broader experience in at facilities management and IT
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Demonstrable experience dealing with stakeholders at all levels
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Strong IT skills are essential, particularly with Microsoft Office 365, Windows, macOS
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Salesforce CRM experience is desirable.
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Interest in environmental sustainability
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Charity sector experience
Personal qualities:
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A team player, flexible and able to respond positively to an ever-changing environment, prioritising work effectively
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Attention to detail with the ability to maintain an excellent level of accuracy
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Highly organised and able to help organise those around them
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A people person, able to work closely with multiple stakeholders
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Excellent communication and interpersonal skills
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Willingness to learn and develop new skills
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Self-starter and independent thinker; able to solve problems and instigate solutions.
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Shows initiative and takes responsibility for own workload
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Absolute discretion in dealing with sensitive and confidential matters
Our Company & Culture:
The Royal Foundation is committed to equity, diversity, and inclusion and to ensuring a positive, safe, and respectful environment which promotes the wellbeing and dignity of our employees, partners, suppliers, and those whose interests we represent. We are committed to promoting a positive and inclusive working environment that has a diversity of people and views, and one that supports our culture of collaboration and curiosity. These principles underpin our professional behaviour and are embedded in our policies, procedures, day-to-day practices, and external relationships. We therefore welcome and encourage job applications from people of all backgrounds.
If you have the relevant skills and enthusiasm for the role, then we want to hear from you.
Please send your CV and a one-page covering letter explaining your motivation for applying and how you meet the skills and experience required for the role by clicking ‘Apply’ now.
- Salary: £30,000 pa.
- Location: Central London office three days a week, with flexibility to work remotely the remaining two days
- Contract type: Permanent
- Holiday: 25 days per annum
- Hours: 37.5 hours per week (Monday to Friday)
- Benefits: Pension scheme (non-contributory), private medical insurance, life insurance, season ticket loan
Ripon Cathedral is currently seeking a part-time Cathedral Safeguarding Officer who will help us to continue growing a strong safeguarding culture.
This role will help to champion safeguarding best practice throughout the cathedral community, will support development and implementation of policy and best practice, and will advise on and process safeguarding cases.
We’re looking for someone with a relevant professional qualification (or equivalent experience in safeguarding), experience of managing safeguarding casework, an empathy for the mission and values of Ripon Cathedral and excellent interpersonal, communication and organisational skills.
This is a permanent flexible part-time role (14 hours a week). The salary will be £37,000 pro rata (£14,800).
The client requests no contact from agencies or media sales.
We are seeking a Lead Clinical Coordinator for a maternity cover contract with a fabulous organisation who support children and young people aged 5 – 25 years through challenging times through the provision of therapeutic services for young people and their families, as well as for the professionals who work with them.
Being the first contact in many cases for young people and their families through their therapeutic journey, you will be a qualified psychologist or psychotherapist (BACP) with experience of screening clients, confident to share responsibility for health and safety practices, safeguarding or suicidal risk and reporting any concerns to line management, taking immediate action as required.
Working across Essex, Hertfordshire and East London you will be part of the team managing incoming communication from potential and current clients, referrers, families, and professionals. You will coordinate a team of therapists, at an operational and clinical level, ensuring contractual obligations and KPI’s are met, and services are delivered to a high standard. Working with the Lead Therapist, you will also take forward safeguarding actions.
This role will be busy and central to the delivery of the charity’s services. It will involve working with all internal colleagues, being one of the main points of contact for a large team of therapists and building and maintaining effective relationships with many external agencies as well as being responsible for keeping admin and date updated to a high standard, and ideally also able to produce reports for stakeholders.
As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.