Change Manager - Child Sponsorship Evolution

Role Title: Change Manager - Child Sponsorship Evolution

Salary: £43,397 to £49,558 (Location dependant)

Location: London or Chard, Somerset -Hybrid

Tenure: 2 year Fixed-Term Contract

ActionAid UK is a member of the ActionAid Federation, an international charity that works with women and girls living in poverty. As part of the ActionAid Federation, we work with women and girls, our partners, and dedicated staff in 43 countries to end violence and fight poverty so that all women, everywhere, can create the future they want.

Are you a keen advocate of women and girls’ rights in emergencies? 

Are you passionate about driving change and transforming the way organisations engage with their supporters? 

Do you thrive in dynamic environments where innovation and strategy come together to create meaningful impact?

Then we'd love to hear from you!

The Purpose of this role will be to drive a complex change-initiative to evolve AAUK Child Sponsorship. Child Sponsorship (CS) has been a part of the ActionAid Federation and ActionAid UK since 1972, and traditionally the main source of individual giving income. CS is a fundraising product  that enables individuals to support children and their families through monthly donations that are used to directly support the communities where the sponsored child lives. However, over recent years, ActionAid UK’s vision, mission and strategy have changed dramatically, with our evolving commitments to anti-racist storytelling and decolonisation. These core principles are not reflected by design within the current Child Sponsorship product

Please Review our Feminist Principles & Behaviours

What You’ll Be Doing

• Leading strategic change within the Child Sponsorship programme, ensuring we stay relevant, impactful, and engaging for supporters.
• Developing and implementing innovative processes that enhance how we connect with donors, integrating digital transformation and modern engagement strategies.
• Managing stakeholder relationships across ActionAid UK and the wider ActionAid Federation to ensure smooth transitions and alignment with organisational goals.
• Driving a culture of continuous improvement, identifying opportunities to refine, optimise, and evolve our approach.
• Overseeing change management strategies, ensuring that new processes are successfully adopted across teams and embedded into our work.

We’re looking for a strategic and dynamic change leader with a proven track record in managing complex transformation projects. The Change Manager is a critical role that will be accountable for the effective development, ongoing maintenance and delivery of change management and the Child Sponsorship Evolution project plan, including active collaboration with partners and experts from across the global ActionAid Federation. The role will contribute to shifting the current ActionAid funding model by championing the Federation’s transformative vision of being a rooted campaigning organisation, and its feminist, anti-racist, decolonial values.

You will have:

• Experience in change management, particularly in the charity sector, supporter engagement, or digital transformation.
• A collaborative approach, bringing teams together to deliver seamless and effective change initiatives.
• Strong stakeholder management skills, with the ability to engage, influence, and communicate effectively at all levels.
• An innovative mindset, continuously seeking ways to enhance processes and drive efficiencies.
• A passion for women’s rights, social justice, and the power of meaningful engagement in international development.
 

If you’re ready to lead change in a fast-paced, mission-driven environment, we want to hear from you. Apply today to join ActionAid UK as our Change Manager and help transform the way we engage with supporters to create a lasting impact for girls, women, and communities worldwide.

Due to the nature of this role, the successful candidate will be asked to participate in criminal records checks at the point of offer.

Additional Information:

Diversity, Equality, Inclusion and Belonging:

Diversity, Inclusion and Belonging are key to our organisational culture. We are on a journey to become not only an anti-racist organisation but one that proudly

celebrates the diversity of all applicants and employees. We look forward to you bringing your full self to work, proudly sharing your unique perspective and helping us to shape our combined future. We especially welcome applications from those from underrepresented/marginalised communities.

AAUK is a disability Confident Committed organisation and as such any candidate that declares a disability will be shortlisted for interview if they meet the essential criteria for the role.

Referencing and Safeguarding:

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include safeguarding, criminal records and terrorism finance checks. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

ActionAid UK is committed to preventing any form of sexual harassment, exploitation, and abuse (including child abuse and adult at-risk abuse) and responding robustly when these harms take place. We expect all ActionAid UK Staff and ActionAid UK Representatives to share this commitment. We will not tolerate our Staff or other representatives carrying out any form of sexual harassment, exploitation or abuse towards anyone we come into contact with through our work.

ActionAid UK also participates in the Inter Agency Misconduct Disclosure Scheme.  In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By applying, the job applicant confirms their understanding of these recruitment procedures.

Working practices:

ActionAid is committed to supporting flexible working. If you would like to discuss flexible working options, including the possibility of a job share for this role, there will be space to do so during the interview process.

ActionAid UK has a hybrid working policy for many of our roles. The requirement will vary from team to team and the responsibilities of individual roles. As a minimum, all colleagues are expected to attend the office 12 days per year, plus additional time for induction, training, and “Company Connection days.” Some roles may require in- office attendance on all days and if so, these will clearly be marked as in-office

roles.

Please note that ActionAid UK does not offer fully remote working

options. We encourage you to discuss hybrid working expectations at interview.

Recruitment Processes:

Please note that ActionAid UK may review, shortlist and interview candidates prior to the closing date so we encourage all candidates to apply as soon as possible.

If we receive a very high response, we may close the vacancy early and will not accept further submissions.